All reviews

Rating Breakdown

  • 5
    91% (6,416 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 19, 2023

james assisted me with my yotpo reviews and I am so pleased at his work! I give him 5 stars across the board! Thank you for great customer service! He was AMAZING and I look forward to his help in the future!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 8, 2022

great customer service. was able to help answer my questions. So far I am liking the product. Will see how it increases conversion rates here soon.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Nicole was very helpful and took time to help me update the reviews on my site. Yotpo always has great customer service

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2022

Really nice and supportive. Happy S has done a great job and was really supportive . we will also do an upgrade soon!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2022

Thanks, Reiner D, for the prompt and easy understanding help. Not a coder but easy to understand where to paste

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 14, 2022

I use this app to help assist w reviews. Very helpful-- Lemuel pretty much solved a few glitches I was having. Update: 12/14/22 Reinier D was very helpful in fixing an issue I was having. Fixed in less than 30 min!

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 7, 2022

I haven't started using this app yet, but their customer service is super helpful! Ronel R was able to help answer all my questions and get the widget installed on my website. I will have to hire a developer to help make the reviews look really custom, but so far so good.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2022

Yotpo and James have been very helpful to growing my business. They are quick to respond to any issue and are very helpful!

Using app

Over 3 years

Total reviews

4

Average rating

5.0

4 / 5 Share

June 7, 2022

Great Support. I was assisted by Doner, who was very helpful and committed to helping resolve my installation issues. Highly recommended. Thank you Yotpo team!

Using app

Over 4 years

Total reviews

1

Average rating

4.0

5 / 5 Share

June 7, 2022

Excellent customer service, helped with everything I needed quickly to make my site reviews looking great! Highly recommend!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2022

Have been using Yopto for a few years and very happy with the app and great support too. I had a bit of difficulty when changing shopify themes, but this was all sorted out for me within minutes, so couldn't ask for better service really.

Store

Sukie

Using app

About 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

June 6, 2022

Amazon app, we had very few problem using this to collect reviews, even there is a some customization that we wish to do, the customer server is already a great help.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 5, 2022

I was clueless as to how to get the app on my website. James Yotpo was amazing - I just clicked on the support button, and he quickly installed it for me! Reviews are already coming in quickly! :) Thank you, so much!!!!

Store

eavolu

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2022

We've been using Yotpo for 3 years now. I have to say one particular customer agent has stood out most JAMES EDGAR C. We had two products on our website that were the same just a different image. We needed to merge the reviews in order to delete the duplicate product without loosing the reviews. I used the live chat and JAMES was able to remap the reviews straight away. as opposed to other agents by the name of Alberto who took 3 weeks and still didn't do it. I highly recommend Yotpo overall as they are always keen to help. I guess some agents are more skilled than others. Thank you James

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 21, 2022

Have been helped by both Ronel and Lemuel lately and both were a great help with answering questions we had on Chat. The Yotpo Reviews App has proven to be perfect for our store needs!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2022

Awesome app! Great support! Ronell R Increases sales! Easy to install too. Just hit 100 reviews! Don't forget to change your refrigerator filter!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2022

I've been using Yotpo reviews for about a year and it's an excellent app. The UX and ease of use are great and the online chat support is live even on a bank holiday weekend (Allen was very helpful - thanks again!). I especially love the free plan for small businesses to get started

Store

TOMOTO

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2022

I am using Yotpo for couple of years and its a great tool with a great support. it is very easy to use

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2022

Ronell R was straight to the point, answered quickly, and helped me tremendously. You guys are awesome. IG: MillennialMomCEO

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2022

Great product! Love it. Good service Having this help has been awesome. Thanks for all your help with this journey.

Using app

4 months

Total reviews

2

Average rating

5.0