Yotpo: Product Reviews App
All reviews
I was clueless as to how to get the app on my website. James Yotpo was amazing - I just clicked on the support button, and he quickly installed it for me! Reviews are already coming in quickly! :) Thank you, so much!!!!
We've been using Yotpo for 3 years now. I have to say one particular customer agent has stood out most JAMES EDGAR C. We had two products on our website that were the same just a different image. We needed to merge the reviews in order to delete the duplicate product without loosing the reviews. I used the live chat and JAMES was able to remap the reviews straight away. as opposed to other agents by the name of Alberto who took 3 weeks and still didn't do it. I highly recommend Yotpo overall as they are always keen to help. I guess some agents are more skilled than others. Thank you James
Have been helped by both Ronel and Lemuel lately and both were a great help with answering questions we had on Chat. The Yotpo Reviews App has proven to be perfect for our store needs!
I've been using Yotpo reviews for about a year and it's an excellent app. The UX and ease of use are great and the online chat support is live even on a bank holiday weekend (Allen was very helpful - thanks again!). I especially love the free plan for small businesses to get started
I am using Yotpo for couple of years and its a great tool with a great support. it is very easy to use
Ronell R was straight to the point, answered quickly, and helped me tremendously. You guys are awesome. IG: MillennialMomCEO
After long search i find this app useful and They are super ... they support us fast on time ... I really recommend this app
Ronel was supportive and patient. Walked me through all the steps, thank you for the swift help!! :)
Allen did a great job of connecting the reviews to my Shopify store! Efficient and polite! He understood my questions and was able to help right away. I love the look and feel of the reviews as well! Will continue to use this app and recommend!
The customer support is very good, my issue was dealt with quickly and was resolved for me straight away
Yotpo is a very good app for collecting recviews, and we have had helpful supporty from Orly who got our dedicated reviews page up and running
GREAT customer support by Ronel R!! can't believe I even tried other apps until I found Yotpo! Wasted so much time and now found the perfect app to collect reviews!
We've been using Yotpo for a couple months now and have been extremely satisfied with the value they bring. I had to contact their support team for a minor technical difficulty and I received quick and knowledgeable assistance from Kenneth M. I look forward to working with them as our brand continues to grow.
Nick S provided excellent support for our teams as we working with imports and exports. It was great to have such strong and prompt customer service instantly.
I've gotten in touch several times for different topics so far and they're always so quick and helpful! An amazing customer service, and a great product! Thanks to Djan Yotpo for his help!
Awesome job! Allen is amazing, he was very helpful. Customer service from yopto was outstanding. I recommend this app
Have been using this app for years and it's honestly amazing. Customer support is also fantastic! Joian worked with me to re-integrate this back into my website after a 2 year long hiatus. Much appreciated Joian, thank you!
App molto comoda e funzionale. La chat assistenza perfetta. Mi ha aiutato Albert V gentilissimo e preparato
Great support from Ronel! Really appreciate an app that has real people providing store support when needed.
The app is not very customizable, slow, and requires HTML and coding experience to integrate in any sort of robust way. Also, the 'Immediate Update' feature, which is describe as a developer mode where you can experiment rapidly with different features of the widget, actually take 8-24 hours to update. This resulted in my customers not being able to leave a review for a day.. right after I sent out review request to all of my customers. The customer service representative who helped me solve the above described catastrophe was at least knowledgeable and helpful though. 5 Stars to Ronel for that. 2 stars to the app.
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