All reviews

Rating Breakdown

  • 5
    92% (4,081 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,379)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 18, 2022

Great support #RonelR #RhemyR, easy to implement, very good app interface, many useful tools to get ratings!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2022

I've used this app for several years now and every time I need help they have gone over and above with service. Most recently Radly helped me understand and fix an issue I was having with emails. Service is A+++++ Very happy with Radly and Yotpo! Thank you~~ Nicki Lynn Jewelry

Using app

Over 4 years

Total reviews

15

Average rating

4.0

5 / 5 Share

May 13, 2022

Love yotpo and Albert V helped me install the widgets to my website in less thank 5 min. Thank you for the awesome customer service and way to collect reviews from our customers.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2022

You are the best! I reached for assistance with my customer reviews. You replied promptly and now my reviews are published on my website. Thank You

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2022

Great app, the widgets look beautiful and neat. I had a slight hiccup when installing the codes, but their customer support was prompt in helping me out and get it done for me in seconds. Thanks kenn T!

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

May 12, 2022

Great customer service. The program is affordable and provides the value needed to reassure customers. I would like some better customization in the free option but it's free, so can't complain.

Using app

5 months

Total reviews

3

Average rating

4.7

5 / 5 Share

July 12, 2022

I loved the help that James from yotpo gave me! He had pacience and solved all the issues we were having importing reviews! definitely 5 stars! thank you james :) Also Eunice from yotpo also helped me a lot! everyone is amazing thank you! Also Nick S helped a lot with my reviews and getting them in the homepage! thank you all !

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2022

James E. was super great! He understood the problem I was having and quickly found a solution. Not only did he find a solution, he completed the task for me so I had no trouble setting up what I needed.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

Kenneth was so helpful. He was accommodating and was able to help me with all my queries. Well done, Kenneth!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2022

John was very helpful . Double checked my set up was working properly. ...Excellent customer service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2022

I had opened 2 accounts on a review app. The guy in customer service was very nice good with communication. He helped me resolve the issue. Thank you!!!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2022

An excellent review app with excellent customer service! The software is also user-friendly in terms of settings and functions.

Store

ZEATH

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2022

Reinier was super helpful, quick, and knew exactly what I (a novice) was trying to communicate. Live chat feature was great.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2022

The app has its issues, but every time I've run into a problem their customer service has saved me. Like I said, the app runs into a number of problems that can get annoying; however, each time my boss has chewed me out for a review-related issue, they've swooped in and help me out.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2022

Great app and functionality and fantastic support! Very little issues but when there is any hiccup their support is super fast to help!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Both Albert and Rilu were incredibly helpful in two different scenarios. They worked through relatively complicated tasks with me, making the process easy without making me spend a ton of time on it.

Store

Equip

Using app

Over 6 years

Total reviews

8

Average rating

5.0

5 / 5 Share

May 10, 2022

Excellent customer service. I've not used the app yet as I'm still in the process of installing it, but I had first class help from their chat assistant. Great start to using a new review app. Thank you!

Using app

About 1 hour

Total reviews

4

Average rating

4.0

5 / 5 Share

May 9, 2022

I received assistance from James .. he was super helpful and quick. Exactly what I needed .. thanks again, James! The reviews carousel works great on my site.

Using app

About 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 8, 2022

I received excellent assistance from Daniel on their customer care team. He promptly assisted me in integrating the app to our store and with any other questions I had.

Store

TWOOBS

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 25, 2023

Jeorge helped me thank goodness! Took care of everything in one day. Thank you for everything you just did for my Shopify Account. I have been working on integrating my Yotpo Account to my Shopify account. And it has taken me quite a few months, and I reached out today and he went above and beyond. Truly appreciated, truly needed, thank you. Please visit us at NativePrideHealing.com

Using app

Over 1 year

Total reviews

1

Average rating

5.0