Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,410
Reviews
Chart
#107
Shopify

All reviews

3 / 5 Share
Aug. 11, 2024

Clean and complete app. The installation was a bit hard for me but the support team was there to help. I was looking for such an app for a long time. I got introduced to it by the Shopify support team. Great support. Update: I installed the app as it was getting too expensive for me and there were cheaper options. Surprisingly, you can't uninstall the widgets as easily as you install them. I needed to give back-end permission to the support agent to do it for me.

Store Using app Total reviews Average rating
Magic T Over 2 years 13 3.3
5 / 5 Share
April 28, 2022

I ran into an issue with uploading a csv file, and Lemuel was super helpful and quick to find a solution. A+ customer service!

Store Using app Total reviews Average rating
Detezi Designs About 1 hour 2 5.0
5 / 5 Share
April 28, 2022

Love this app! Customer support is amazing when you need assistance and I getting reviews has really helped my shop!

Store Using app Total reviews Average rating
Mimi and Pal About 2 months 1 5.0
5 / 5 Share
April 28, 2022

Love this app - Lemuel at Yotpo was incredibly helpful in getting us transitioned over. Highly recommend

Store Using app Total reviews Average rating
Packs Over 3 years 1 5.0
1 / 5 Share
Aug. 7, 2023

Can someone please assist? Been a Yotpo-paying customer for years. I logged many email requests for support. Tried to talk to a bot and can't get any support. Please help me or send csv file of reviews to import into another Review app. My app is not opening for days now and only gives a blank screen. Very frustrating not to access my reviews and even more frustrating not to get any help. I tried all available channels for support many times now. Hope to get some help here

Store Using app Total reviews Average rating
Smael South Africa Almost 5 years 27 4.6
5 / 5 Share
April 28, 2022

James Edmar was super helpful and responded quickly to my concerns! Can't wait to use this app, super confident with your responsive support group!

Store Using app Total reviews Average rating
Natalia Naomi Brand 1 day 4 5.0
5 / 5 Share
April 28, 2022

Angelo S. solved my query regarding reviews widgets very quickly and efficiently, the chat function is brilliant!

Store Using app Total reviews Average rating
Onesta UK 7 months 2 5.0
5 / 5 Share
April 27, 2022

I love the chat feature helps resolve my issues fast and ronel was so great went above and beyond. Made sure all my issues were solved

Store Using app Total reviews Average rating
12inch Baguette 19 minutes 2 5.0
5 / 5 Share
April 27, 2022

Customer Service was very helpful in helping our website get integrated with yotpo and helping with troubleshooting !

Store Using app Total reviews Average rating
Joey 21 minutes 4 5.0
5 / 5 Share
April 26, 2022

Kenn T was very helpful in fixing our companies import issues. Kenn spent 30 minutes or more helping us solve the issue and we are very happy with their communication and results provided.

Store Using app Total reviews Average rating
Rapunzille 3 months 5 3.2
5 / 5 Share
April 25, 2022

I love this app! I love it so much because, first of all it work. Intergations are easy and the number one reason...customer support! Thank you everyone for your help today importing files.

Store Using app Total reviews Average rating
Bundles Of Glam Over 1 year 2 5.0
5 / 5 Share
Dec. 10, 2023

Needed some support on my product reviews and was assisted by Ruzsel John N and what can I say...................this guy was amazing. Got what I needed and completed the work in minutes. Amazing support, thank you

Store Using app Total reviews Average rating
Prestige Home Fires Over 1 year 2 5.0
5 / 5 Share
April 25, 2022

I reached out to migrate existing review from old website platform, to the new website. Sheen on the support team was easy to work with, very competent and very fast to complete. I highly recommend.

Store Using app Total reviews Average rating
motorcycledropguards 13 days 1 5.0
5 / 5 Share
April 25, 2022

Great product and Support. Kenneth from the support team was amazing! We had a couple errors that he offered to connect and help fix, and now all is good. Definitely recommend!

Store Using app Total reviews Average rating
5 / 5 Share
June 17, 2023

This is a review for the CS assistance Nicole L who helped me with an Import that was playing up a little. An so far is excellent

Store Using app Total reviews Average rating
Advanced Coaching Academy About 1 year 1 5.0
5 / 5 Share
Sept. 8, 2022

I had some difficulty getting this app set up for my store but when I reached out for help via their chat bubble Albert V really came through and helped get my review page set up and in the exact location I wanted it to be. His level of service was AMAZING!! 9-8-2022 Happy helped me get the discount code section set up for my customer reviews. I really am happy with the service!

Store Using app Total reviews Average rating
Tyger Fitness 5 months 1 5.0
5 / 5 Share
April 25, 2022

Rhemy R. was extremely helpful and provided fantastic service. We were trying to make changes to our reviews and he walked us through the entire process, seamlessly. Thank you!

Store Using app Total reviews Average rating
Nature First™ Over 1 year 1 5.0
5 / 5 Share
Nov. 27, 2022

Really great customer support experience with James and Reinier. I was attempting to connect Yotpo with Klaviyo and James was able to understand and identify what I was doing wrong very quickly. Fantastic experience. Reinier helped me import my reviews when their self-service tool was down. very helpful.

Store Using app Total reviews Average rating
Simple Wishes Over 2 years 3 5.0
4 / 5 Share
April 23, 2022

The service is awesome. It almost midnight here and the support replied to my surprise. And they solved everything! amazing..!

Store Using app Total reviews Average rating
tlant 6 days 4 4.3
5 / 5 Share
April 23, 2022

Great customer service! Angelo was fantastic, he answered all of my questions and my product review issues are now fully resolved. I 100% recommend this app!

Store Using app Total reviews Average rating
Xiaura™ 29 days 4 5.0
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