Yotpo: Product Reviews App
All reviews
Clean and complete app. The installation was a bit hard for me but the support team was there to help. I was looking for such an app for a long time. I got introduced to it by the Shopify support team. Great support. Update: I installed the app as it was getting too expensive for me and there were cheaper options. Surprisingly, you can't uninstall the widgets as easily as you install them. I needed to give back-end permission to the support agent to do it for me.
I ran into an issue with uploading a csv file, and Lemuel was super helpful and quick to find a solution. A+ customer service!
Love this app! Customer support is amazing when you need assistance and I getting reviews has really helped my shop!
Love this app - Lemuel at Yotpo was incredibly helpful in getting us transitioned over. Highly recommend
Can someone please assist? Been a Yotpo-paying customer for years. I logged many email requests for support. Tried to talk to a bot and can't get any support. Please help me or send csv file of reviews to import into another Review app. My app is not opening for days now and only gives a blank screen. Very frustrating not to access my reviews and even more frustrating not to get any help. I tried all available channels for support many times now. Hope to get some help here
James Edmar was super helpful and responded quickly to my concerns! Can't wait to use this app, super confident with your responsive support group!
Angelo S. solved my query regarding reviews widgets very quickly and efficiently, the chat function is brilliant!
I love the chat feature helps resolve my issues fast and ronel was so great went above and beyond. Made sure all my issues were solved
Customer Service was very helpful in helping our website get integrated with yotpo and helping with troubleshooting !
Kenn T was very helpful in fixing our companies import issues. Kenn spent 30 minutes or more helping us solve the issue and we are very happy with their communication and results provided.
I love this app! I love it so much because, first of all it work. Intergations are easy and the number one reason...customer support! Thank you everyone for your help today importing files.
Needed some support on my product reviews and was assisted by Ruzsel John N and what can I say...................this guy was amazing. Got what I needed and completed the work in minutes. Amazing support, thank you
I reached out to migrate existing review from old website platform, to the new website. Sheen on the support team was easy to work with, very competent and very fast to complete. I highly recommend.
Great product and Support. Kenneth from the support team was amazing! We had a couple errors that he offered to connect and help fix, and now all is good. Definitely recommend!
This is a review for the CS assistance Nicole L who helped me with an Import that was playing up a little. An so far is excellent
I had some difficulty getting this app set up for my store but when I reached out for help via their chat bubble Albert V really came through and helped get my review page set up and in the exact location I wanted it to be. His level of service was AMAZING!! 9-8-2022 Happy helped me get the discount code section set up for my customer reviews. I really am happy with the service!
Rhemy R. was extremely helpful and provided fantastic service. We were trying to make changes to our reviews and he walked us through the entire process, seamlessly. Thank you!
Really great customer support experience with James and Reinier. I was attempting to connect Yotpo with Klaviyo and James was able to understand and identify what I was doing wrong very quickly. Fantastic experience. Reinier helped me import my reviews when their self-service tool was down. very helpful.
The service is awesome. It almost midnight here and the support replied to my surprise. And they solved everything! amazing..!
Great customer service! Angelo was fantastic, he answered all of my questions and my product review issues are now fully resolved. I 100% recommend this app!
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