Yotpo: Product Reviews App

Great customer service. Rhemy Rosales from YotPo Team took care of all my issues & questions around integration YotPo Loyalty & Review app. Thanks soso much!

RUN AWAY! We tried to make the switch from Judge.me to Yotpo in order to get the Google trusted reviews integration. We have the enterprise version so we had a custom implementation. The implementation took 7 months due to lots of issues on the implementation and account management teams, and it FINALLY went live yesterday - at which point over 10,000 customers were mistakenly sent review requests for extremely old purchases, in some cases orders made 6 months ago. We're now dealing with a flood of confused and annoyed customers. This was after being assured that only customers who ordered in the last ~3 weeks would be emailed. Literally the least professional and biggest waste of time I've ever encountered.

Very helpful and responsive. Everyone goes above and beyond to make sure that all of my questions are thoroughly answered.

Quick responding to online chat from Rhemy R. Really helpful! Great customer service. Will continue to use Yotpo!

Good app, does what it's meant to do. Free for most of it, but very limited options/design if you're not paying for it's upgraded plan. Customer service is very good though, Yotpo Albert V is very quick & proactive to help solve my problems faced with the app.

We are really glad that we opted to go with Yotpo. Really appreciate the support responding quickly for our go live activity. We will be looking to work with Yotpo team.

The chat option to talk to staff is a great feature. Questions are quickly answered. Sugar L was a great help and was able to answer all of my questions quickly!

Best support ever - just had Eduardo R help me via live chat within minutes - every time I reach out, I receive great support.

Kenneth John M was amazing at helping me set up my reviews on shopify! I was having challenges installing the wizard and he successfully installed it in a couple of minutes. Thank you so much! love this app

Wonderful customer service assisting me in adding the widget to my site! I appreciated the help because I am not techy.

James has been super helpful in getting us set up. Great customer service, very responsive! Thank you!

Kenneth John M on the Yotpo chat was super helpful in helping me install the app, easy peasy! thank you!

Good help from Eunice P, helped me with different things such as carousel and adjusting sizes of widges. Nice help and good service. Acting fast an making all those things in a backup theme before publsing. 5 stars

While using Yotpo I found myself contacting several times to their customer support team. Their response is top-notch, especially Eunice! Thank you for your effective and fast assistance!

automatically sets to send out emails to your customers. I downloaded the app and then one day later it sent out over 200 emails to my customers without me turning that one or having a chance to edit the email.

The app itself is so-so and too expensive. But I received great customer support from Rehnant who helped me immensely.

Great service!! Fixed my issue promptly! Ronel was fast to fixed my widget issue when I changed over to OS2

The help desk is very good. They helped me install the app and activate features on my site in no time. Thanks for your help Ronel R.

I had got that app is good to use and its support center is too active and solve our problem as soon as possible. And Nick assisted me good.

Have been using it for a while now. Multiple options to fit budget and works great. Besides that, I always had a good experience with their support team