All reviews

Rating Breakdown

  • 5
    91% (6,416 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

May 17, 2022

Muhammad R was extremely helpful and answered my questions right away. Really appreciate Yotpo's chat service! Thank you!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2022

Thanks to Orly from the team to helping me out very fast! I love the app, and would use it for a long time.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 16, 2022

Amazing customer service. I was having a hard time importing my reviews form another app - not only did James help me with that but he also implemented everything. Was so nice!!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2022

Highly Recommend. I've dealt with many support chats, this has been the best experience I've ever had. Happy S / Sheen was extremely helpful, probably needs a raise.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2022

James Edmar C was a great help. He fixed my problem fast Thank you for your help. NOW I CAN SEE MY REVIEWS

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2022

James Edmar was courteous and quick, fixing my problem in no time! Now everyone can see the product reviews we have collected!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2022

James from Yotpo was super helpful. He made it easy to import my current reviews to the Shopify platform. I have used Yotpo for over 5 years and will continue to do so. Great app A++++++++

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2022

Excellent response from Nick! He quickly installed the Yotpo widgets on our new theme, and got our reviews up and running.

Store

MIELLE

Using app

About 6 years

Total reviews

2

Average rating

4.5

5 / 5 Share

May 18, 2022

Great support #RonelR #RhemyR, easy to implement, very good app interface, many useful tools to get ratings!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2022

Lumiel.C was AMAZING, he/she (sorry not sure which one) helped me with a few issues and was very patient, extremely helpful for the customer service - thank you, thank you :)

Using app

About 8 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2022

I've used this app for several years now and every time I need help they have gone over and above with service. Most recently Radly helped me understand and fix an issue I was having with emails. Service is A+++++ Very happy with Radly and Yotpo! Thank you~~ Nicki Lynn Jewelry

Using app

Almost 6 years

Total reviews

13

Average rating

3.8

5 / 5 Share

May 13, 2022

Love yotpo and Albert V helped me install the widgets to my website in less thank 5 min. Thank you for the awesome customer service and way to collect reviews from our customers.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 13, 2022

Great experience. All of my questions were answered quickly and my rep was very knowledgeable about all of the different questions I had!

Using app

Almost 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

May 13, 2022

You are the best! I reached for assistance with my customer reviews. You replied promptly and now my reviews are published on my website. Thank You

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2022

So this is my second review and this time it was Sheen who helped me. Again, easy communication and everything is done in super quick time. Awesome work and again would recommend every time. Thanks Sheen. The first time I had to use the support team, I spoke to Kenn who was also awesome. It was easy communication, he understood what I wanted and had it done in a flash. I have been impressed with Yotpo ever since I started using them and was worried that I had bitten off more than I could chew with my latest update but Kenn stepped in to save the day. Well done guys. Thanks.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2022

Great app, the widgets look beautiful and neat. I had a slight hiccup when installing the codes, but their customer support was prompt in helping me out and get it done for me in seconds. Thanks kenn T!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

May 12, 2022

5 stars to Allen customer service rep for helping me out. I would give the app 5 stars if I had the paid version and it was as good or better than the free one.

Store

Geltium

Using app

9 months

Total reviews

5

Average rating

4.0

5 / 5 Share

May 12, 2022

Their support team is on top of any situation and fast with their response. They could offer more options for the free accounts like the look & feel and review highlight etc

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

May 12, 2022

Great customer service. The program is affordable and provides the value needed to reassure customers. I would like some better customization in the free option but it's free, so can't complain.

Using app

About 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

July 12, 2022

I loved the help that James from yotpo gave me! He had pacience and solved all the issues we were having importing reviews! definitely 5 stars! thank you james :) Also Eunice from yotpo also helped me a lot! everyone is amazing thank you! Also Nick S helped a lot with my reviews and getting them in the homepage! thank you all !

Using app

2 months

Total reviews

2

Average rating

5.0