Yotpo: Product Reviews App
All reviews
James Edmar was super helpful and responded quickly to my concerns! Can't wait to use this app, super confident with your responsive support group!
Angelo S. solved my query regarding reviews widgets very quickly and efficiently, the chat function is brilliant!
I love the chat feature helps resolve my issues fast and ronel was so great went above and beyond. Made sure all my issues were solved
Customer Service was very helpful in helping our website get integrated with yotpo and helping with troubleshooting !
Kenn T was very helpful in fixing our companies import issues. Kenn spent 30 minutes or more helping us solve the issue and we are very happy with their communication and results provided.
I had this app for a while and it worked well. I encountered an issue due to my mistake on changing the setting, and Doner from the support team was great at helping me with the issue. The issue was dealt with as soon as I raised it, and I couldn't be happier! Had another issue recently, and Radly from the support team dealt with it straight away. The support for this app is top notch!
I love this app! I love it so much because, first of all it work. Intergations are easy and the number one reason...customer support! Thank you everyone for your help today importing files.
Needed some support on my product reviews and was assisted by Ruzsel John N and what can I say...................this guy was amazing. Got what I needed and completed the work in minutes. Amazing support, thank you
Works great and good, responsive customer service. Thanks to Radly for helping us import our reviews from our old system.
I reached out to migrate existing review from old website platform, to the new website. Sheen on the support team was easy to work with, very competent and very fast to complete. I highly recommend.
Great product and Support. Kenneth from the support team was amazing! We had a couple errors that he offered to connect and help fix, and now all is good. Definitely recommend!
This is a review for the CS assistance Nicole L who helped me with an Import that was playing up a little. An so far is excellent
I had some difficulty getting this app set up for my store but when I reached out for help via their chat bubble Albert V really came through and helped get my review page set up and in the exact location I wanted it to be. His level of service was AMAZING!! 9-8-2022 Happy helped me get the discount code section set up for my customer reviews. I really am happy with the service!
Rhemy R. was extremely helpful and provided fantastic service. We were trying to make changes to our reviews and he walked us through the entire process, seamlessly. Thank you!
Really great customer support experience with James and Reinier. I was attempting to connect Yotpo with Klaviyo and James was able to understand and identify what I was doing wrong very quickly. Fantastic experience. Reinier helped me import my reviews when their self-service tool was down. very helpful.
The service is awesome. It almost midnight here and the support replied to my surprise. And they solved everything! amazing..!
Great customer service! Angelo was fantastic, he answered all of my questions and my product review issues are now fully resolved. I 100% recommend this app!
Great customer service. Rhemy Rosales from YotPo Team took care of all my issues & questions around integration YotPo Loyalty & Review app. Thanks soso much!
RUN AWAY! We tried to make the switch from Judge.me to Yotpo in order to get the Google trusted reviews integration. We have the enterprise version so we had a custom implementation. The implementation took 7 months due to lots of issues on the implementation and account management teams, and it FINALLY went live yesterday - at which point over 10,000 customers were mistakenly sent review requests for extremely old purchases, in some cases orders made 6 months ago. We're now dealing with a flood of confused and annoyed customers. This was after being assured that only customers who ordered in the last ~3 weeks would be emailed. Literally the least professional and biggest waste of time I've ever encountered.
Thank you for taking the time to leave your feedback, it is invaluable to us. David from our customer support team has reached out to you and we are still waiting on your response. Please feel free to reach out to us at any time, and we would be more than happy to help you with any issues or concerns.
Very helpful and responsive. Everyone goes above and beyond to make sure that all of my questions are thoroughly answered.
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