All reviews

Rating Breakdown

  • 5
    91% (6,416 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 7, 2022

I love the app. it goes well with my store and customer service is great! Ronel R. was very helpful.

Using app

About 1 month

Total reviews

3

Average rating

5.0

4 / 5 Share

May 7, 2022

I gave 4 stars because I have just installed and don't know how it works yet. But The customer service was awesome. Lemuel was very quick to help me install the app to my site. i am very grateful for the chat feature.!! Hopefully I can upgrade to the better plan sooner than later!! i think this will work out

Using app

5 months

Total reviews

3

Average rating

4.3

5 / 5 Share

May 7, 2022

RoneI R. helped me today, precise and quickly resolved my issue. NO WAITING, imagine that. I have been using YOTPO for multiple clients over the past 8 years. Thanks YOTPO!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2022

Kenn T was so helpful assisting with my set up & install of widgets. Great customer support! Quick and easy.

Store

Teslify

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2022

Nick S was so helpful assisting with my set up & install of widgets. Great customer support! Quick and easy.

Using app

21 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2022

I'm very happy with the service. The app look really great. I would recoment to everyone that do online store.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 6, 2022

Loving Yotpo Reviews so far. Easily collecting reviews from my customers. Customer service from Lemuel Yotpo has been great!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2022

Easy to set up and fast customer service. I recently migrated all of reviews and rewards programs over from Stamped.io which was a HORRIBLE experience. It's so refreshing to get a much more robust, visually pleasing app and customer service that is 1000x better.

Using app

44 minutes

Total reviews

7

Average rating

4.9

5 / 5 Share

May 6, 2022

This app has been great for including social proof in our product pages and on our home page. I'd love to see more functionality for the price, but I understand they've got to make their money too. When I've needed help, the team has been great, most recently Nick S who made a transition so seamless, I didn't even need to do anything.

Using app

Over 3 years

Total reviews

5

Average rating

4.8

5 / 5 Share

May 6, 2022

I have tried other platforms and returned to Yotpo. I love the look and feel of the app for my Shopify store, and the affordability (free option) for small businesses before they begin to scale. Love It and recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2022

Delete other apps before using it, because some of them may block Yotpo. and Orly the customer service was very kind and fun, he/she helped me out solving the problem..

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2022

Great support, Eunice is very responsive and helpful. Lots of setup to get everything working correctly, but easy to manage once its running.

Using app

2 months

Total reviews

8

Average rating

4.8

5 / 5 Share

May 6, 2022

Orly was very patient and helpful. Prompt response and Amazing support and suggested to me the related articles.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2022

Amazing support from Orly. Was super helpful and got the Yotpo reviews working very quickly! Really great!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2022

Rhenant and Daniel are doing great in helping me solve the problem related to importing reviews! Yotpo offers you not only great product but also incredible service.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 6, 2022

Just installed the app and already see new positive reviews coming in with a strong open and conversion rate. Have had a number of questions for the chat support and both Lemuel, Daniel P and Nick S. were very helpful in getting me squared away. Now looking to get the Loyalty program set up. So far it's been positive and looking very promising....

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2022

Wonderful customer service experience. Helped quickly and easily and answered all of my questions in a way that I could understand how to make required changes

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2022

Great customer service, always there to help! After having a few difficulties with the widget, it now works fine. Thank you

Using app

8 months

Total reviews

2

Average rating

5.0

4 / 5 Share

May 4, 2022

I haven't used the app yet, but while setting it up I had issues with the code automatically installing. Jeorge was a great help, he sent me pictures and a preview to see what the review widget look like since he had to manually do the code for me. Overall good customer service during my initial experience with Yotpo Reviews.

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

May 4, 2022

Great app and great customer service. It means a lot for our shop to have organic customer reviews and this app delivers. Appreciate there is a customer service chat and Djan was able to help me right away and answer some questions I had. Any questions we have get answered right away and the platform is really easy to navigate.

Using app

3 months

Total reviews

4

Average rating

5.0