Yotpo Product Reviews & UGC

June 6, 2022

At first, our product reviews were not showing due to our current website migration, but Yotpo support team - Doner swiftly helped us to sort it out by correcting the product IDs. You are such a great help, thanks Doner! Update: Got help from Reinier again for fixing the Conversion tracking issue. The support team is great and straightforward!

May 1, 2022

I was strugling with a product in my catalogoue and i contacted them through live chat. Doner got back to me within a few seconds and helped me resolve the issue! :) Great app and great features

Dec. 16, 2022

Customer support is amazing! Edilyn is tech support is amazing and was able to answer all my questions and provide solutions. I worked with Noemi in customer support and she helped me optimize my platform. I am extremely happy with this platform and will be upgrading to use more services offered by Yotpo.

May 1, 2022

Needed help getting star widget to show on my Product Pages and James helped me get up and running in no time through live chat. Very helpful. Looking forward to having customer reviews to increase trust. Thanks YotPo!

July 21, 2022

James was SO patient! Thanks for all your time. After checking out MANY reviews app I chose Yotpo. It's great knowing they have such good support. Simoun was great too! Spent so much time dealing with my issues. Thanks!

April 30, 2022

We have been using Yotpo to collect reviews by email after purchase, and it works. Overall a good app. Good customer support too, most recently from Rein.

April 30, 2022

I like the fact that Yotpo automatically sends review requests to customers and publishes them on the site.

April 29, 2022

Keen T Helped me today. Saved me a lot of time. He was able to add all the tings I wanted added. I really recommend this app.

April 29, 2022

Radly was very informative and quick to point me in the right direction. Customer Service was an A+!

Oct. 24, 2022

Djan P helped me very quickly. He was very helpful, and patient! Very satisfied with the app, and the help!!!

April 29, 2022

I appreciated having live chat. Eunice helped me install a badge. I was able to get the project done quickly.

Aug. 11, 2024

Clean and complete app. The installation was a bit hard for me but the support team was there to help. I was looking for such an app for a long time. I got introduced to it by the Shopify support team. Great support. Update: I installed the app as it was getting too expensive for me and there were cheaper options. Surprisingly, you can't uninstall the widgets as easily as you install them. I needed to give back-end permission to the support agent to do it for me.

April 28, 2022

I ran into an issue with uploading a csv file, and Lemuel was super helpful and quick to find a solution. A+ customer service!

April 28, 2022

Love this app! Customer support is amazing when you need assistance and I getting reviews has really helped my shop!

April 28, 2022

I would like to thank Kenneth John M on the customer support and he helped me install my star widgets to my product page and home page, thankyou

April 28, 2022

Love this app - Lemuel at Yotpo was incredibly helpful in getting us transitioned over. Highly recommend

Aug. 7, 2023

Can someone please assist? Been a Yotpo-paying customer for years. I logged many email requests for support. Tried to talk to a bot and can't get any support. Please help me or send csv file of reviews to import into another Review app. My app is not opening for days now and only gives a blank screen. Very frustrating not to access my reviews and even more frustrating not to get any help. I tried all available channels for support many times now. Hope to get some help here

April 28, 2022

James Edmar was super helpful and responded quickly to my concerns! Can't wait to use this app, super confident with your responsive support group!

April 28, 2022

Angelo S. solved my query regarding reviews widgets very quickly and efficiently, the chat function is brilliant!

April 27, 2022

I love the chat feature helps resolve my issues fast and ronel was so great went above and beyond. Made sure all my issues were solved