All reviews

Rating Breakdown

  • 5
    92% (4,081 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,379)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 7, 2022

Have yet to install this app, but just wanted to say Ronel R. was a big help in the process! He answered every question with a clear understanding and resolved some concerns I had. Thanks!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2022

The customer support team at YOTPO is amazing!!! As is the app. Thank you Radly E and Daniel P for helping me fix the issue so quickly :) Highly recommend Yotpo!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

Customer service top notch - Robertini L. spent 2 hours with me on the chat helping us get things set up to our liking.

Store

Evn

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2022

I've been happily using the free version of Yotpo for several years. Now that I'm rebranding with new colors, I needed a little help getting everything in the widget to display perfectly. Fortunately, Donald answered the other end of the chat. He was extremely attentive to my inquiries and truly went above & beyond to assist me. I'm so glad he was available to help me today. :) Yotpo has AMAZING customer support. You rock, Donald!

Using app

Almost 7 years

Total reviews

3

Average rating

4.0

5 / 5 Share

March 7, 2022

GOOD service and help from Sheen helping us transferring the product review when we migrated our selling platform from Bigcommerce to Shopify. Thank you!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

Great app, early days but so far so good. Excellent customer service, never have to wait too long for a response.

Using app

5 days

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 17, 2024

I used chat system to solve my problem. Mr. Ruzsel J helpled me immediately, and I could solve all problems we had. Thank you so much:)

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

24-hour customer service all-round support. Don't worry about whether the plugin will be integrated, leave it to the customer service, and everything can be done. thank you very much!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

Howell was helpful with all my questions. Prior to Howell, I got a runaround but he was attentive all the way through to ensure my problems gets solved. Thx.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2022

Quite pleased! Donald has been so helpful! every time I need help I can always get it so efficiently!

Using app

7 months

Total reviews

12

Average rating

3.0

4 / 5 Share

March 6, 2022

Overall the app works well - a few minor issues, especially with German language translation, but no deal breaker. Great customer service - especially from Donald U.

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 5, 2022

Very good and fast customer support! I was able to chat with a knowledgeable and helpful human within 30 seconds of requesting it! Specifically, I was helped by Ronel who was really great (very friendly, very knowledgeable, very efficient).

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2022

Great app! Customer service is always helpful! Orly P was very patient & answered all my questions!

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 4, 2022

Robertini was such a great help advising me on a handful of question. Thank you for your support and efficiency.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2022

The customer support is fab and the reviews work brilliantly! I Reccomend it for shops as its easy to use.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2022

I recently switched from judge.me to yotpo and couldnt be happier. Loving the app and the customer service is amazing and super helpful.

Using app

4 days

Total reviews

4

Average rating

4.0

5 / 5 Share

March 3, 2022

Not free, but worth the $ imo - their support is fantastic, Should out to Angelo S and others. We recently migrated from WPress to Shop and they made the process seamless and simple.

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2022

Doner P, was quick to respond and had the problem sorted out in no time! Great App and Great service all round!

Using app

9 days

Total reviews

4

Average rating

3.8

5 / 5 Share

March 2, 2022

Nick S. was SO helpful and helped me quickly with my issue. It got resolved so much quicker than I thought and he was very accommodating. It was very easy to upload the files I needed to and I got my problem resolved quickly.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

4 / 5 Share

March 2, 2022

Great customer service, I never had any issues. However, I decided to left yotpo due to the high prices.

Using app

3 months

Total reviews

2

Average rating

4.5