All reviews

Rating Breakdown

  • 5
    91% (6,417 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

April 27, 2022

I love the chat feature helps resolve my issues fast and ronel was so great went above and beyond. Made sure all my issues were solved

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2022

John Kenneth was very helpful and solved my query in a fast and efficient way I could not have asked for a more helpful solution

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2022

Customer Service was very helpful in helping our website get integrated with yotpo and helping with troubleshooting !

Store

Joey

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 27, 2022

J'ai utilisé cette application, après plusieurs tentative j'avais du mal à l'installer. cependant Kenneth (assistance) m'a beaucoup aidé ! à présent le soucis est réglé merci beaucoup

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 26, 2022

Kenn T was very helpful in fixing our companies import issues. Kenn spent 30 minutes or more helping us solve the issue and we are very happy with their communication and results provided.

Using app

3 months

Total reviews

5

Average rating

3.2

5 / 5 Share

June 18, 2022

I had this app for a while and it worked well. I encountered an issue due to my mistake on changing the setting, and Doner from the support team was great at helping me with the issue. The issue was dealt with as soon as I raised it, and I couldn't be happier! Had another issue recently, and Radly from the support team dealt with it straight away. The support for this app is top notch!

Store

Aiteall

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2022

I love this app! I love it so much because, first of all it work. Intergations are easy and the number one reason...customer support! Thank you everyone for your help today importing files.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2023

Needed some support on my product reviews and was assisted by Ruzsel John N and what can I say...................this guy was amazing. Got what I needed and completed the work in minutes. Amazing support, thank you

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2022

Works great and good, responsive customer service. Thanks to Radly for helping us import our reviews from our old system.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2022

I reached out to migrate existing review from old website platform, to the new website. Sheen on the support team was easy to work with, very competent and very fast to complete. I highly recommend.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2022

Great product and Support. Kenneth from the support team was amazing! We had a couple errors that he offered to connect and help fix, and now all is good. Definitely recommend!

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 17, 2023

This is a review for the CS assistance Nicole L who helped me with an Import that was playing up a little. An so far is excellent

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2022

I had some difficulty getting this app set up for my store but when I reached out for help via their chat bubble Albert V really came through and helped get my review page set up and in the exact location I wanted it to be. His level of service was AMAZING!! 9-8-2022 Happy helped me get the discount code section set up for my customer reviews. I really am happy with the service!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2022

Rhemy R. was extremely helpful and provided fantastic service. We were trying to make changes to our reviews and he walked us through the entire process, seamlessly. Thank you!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2022

Rhemy R did a great job fixing something that I was trying to fix for over 2 days. Took him no time at all. Great work thank you!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2022

This app is great they have helped me a lot with installing and adding the widgets. I wish I had downloaded the app sooner

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2022

Really great customer support experience with James and Reinier. I was attempting to connect Yotpo with Klaviyo and James was able to understand and identify what I was doing wrong very quickly. Fantastic experience. Reinier helped me import my reviews when their self-service tool was down. very helpful.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 23, 2022

OMG this app is amazing. I used to use with my old store. I installed it today for my new store. I contacted help because I wanted my reviews to be listed on my home page. My rep, Reiner D had it up installed within 5 minutes!

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

April 23, 2022

The service is awesome. It almost midnight here and the support replied to my surprise. And they solved everything! amazing..!

Store

tlant

Using app

Over 1 year

Total reviews

4

Average rating

4.3

5 / 5 Share

April 23, 2022

Great customer service! Angelo was fantastic, he answered all of my questions and my product review issues are now fully resolved. I 100% recommend this app!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0