Yotpo: Product Reviews App

This app made things super easy. Rilu and Roney were super helpful and made the whole downloading process and integration process super easy and simple.

I used this app since my beginnings, and is a really amazing tool! I'm with the free plan and I had an issue and Nick from support helped me with all in seconds! super recommended! Continue like that Yotpo! thanks!

YOTPO is an excellent app and really worth using for reviews. It's a great addition to any online retailer and gives solid confidence for new customers who might be wary. Online support is excellent and available 24/7!

Great customer support. Sorted out integration within the minutes. All I needed is allow collaboration in Shopify and sit back and relax

Alan from Yotpo was absolutely brilliant. Could not do enough to help. I'm really impressed with this company so far - customer service has been exceptional.

J'ai du installer cette application à partir d'un compte existant car j'étais déjà cliente Yotpo sur prestashop. Sheen a tout pris en charge, installé, traduit et chargé les avis, bref un service client au top !

Nick gave me great support in setting up and it seems all clear now. I really appreciate that customer service is open 24/7. However what I was a bit shocked is that after I downloaded the app to Shopify it sent request to 200 plus cusotmers. I guess I have pressed skip somewhere but I would expect that there is a big warning if you send out something before you customize it. Now all emails sent don't even have my logo in it:-( and are super random. Also the analytics is quite poor and you can only see deeper when downloading a file. What is not good is that unsubcribs that are collected through Yotpo will not be integrated in Shopify customers profile. Really hope this can be integrated soon. Also a pity that you can not send the review request from Klaviyo, would love if that is all in one place. Hope these things can be improved, other things look good so far.

Great help from Happy, he understood and solved my problem quickly and was very pleasant to chat with.

We are just now using the app, but the customer support has been amazing as we are launching. Robertini was so quick to respond and addressed every issue I had.

Have yet to install this app, but just wanted to say Ronel R. was a big help in the process! He answered every question with a clear understanding and resolved some concerns I had. Thanks!

The customer support team at YOTPO is amazing!!! As is the app. Thank you Radly E and Daniel P for helping me fix the issue so quickly :) Highly recommend Yotpo!

Customer service top notch - Robertini L. spent 2 hours with me on the chat helping us get things set up to our liking.

I've been happily using the free version of Yotpo for several years. Now that I'm rebranding with new colors, I needed a little help getting everything in the widget to display perfectly. Fortunately, Donald answered the other end of the chat. He was extremely attentive to my inquiries and truly went above & beyond to assist me. I'm so glad he was available to help me today. :) Yotpo has AMAZING customer support. You rock, Donald!

GOOD service and help from Sheen helping us transferring the product review when we migrated our selling platform from Bigcommerce to Shopify. Thank you!

Great app, early days but so far so good. Excellent customer service, never have to wait too long for a response.

I used chat system to solve my problem. Mr. Ruzsel J helpled me immediately, and I could solve all problems we had. Thank you so much:)

24-hour customer service all-round support. Don't worry about whether the plugin will be integrated, leave it to the customer service, and everything can be done. thank you very much!

Howell was helpful with all my questions. Prior to Howell, I got a runaround but he was attentive all the way through to ensure my problems gets solved. Thx.

Quite pleased! Donald has been so helpful! every time I need help I can always get it so efficiently!

Overall the app works well - a few minor issues, especially with German language translation, but no deal breaker. Great customer service - especially from Donald U.