Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,018
chart
#1,136
All reviews
Rating Breakdown
April 22, 2022
Kenn T was great. All of my questions were answered and now my reviews are on my website. Thank you so much.
April 22, 2022
Great customer service. Rhemy Rosales from YotPo Team took care of all my issues & questions around integration YotPo Loyalty & Review app. Thanks soso much!
April 21, 2022
RUN AWAY! We tried to make the switch from Judge.me to Yotpo in order to get the Google trusted reviews integration. We have the enterprise version so we had a custom implementation. The implementation took 7 months due to lots of issues on the implementation and account management teams, and it FINALLY went live yesterday - at which point over 10,000 customers were mistakenly sent review requests for extremely old purchases, in some cases orders made 6 months ago. We're now dealing with a flood of confused and annoyed customers. This was after being assured that only customers who ordered in the last ~3 weeks would be emailed. Literally the least professional and biggest waste of time I've ever encountered.
Thank you for taking the time to leave your feedback, it is invaluable to us. David from our customer support team has reached out to you and we are still waiting on your response. Please feel free to reach out to us at any time, and we would be more than happy to help you with any issues or concerns.
April 21, 2022
Very helpful and responsive. Everyone goes above and beyond to make sure that all of my questions are thoroughly answered.
Nov. 3, 2022
Quick responding to online chat from Rhemy R. Really helpful! Great customer service. Will continue to use Yotpo!
April 20, 2022
They are so helpful and they really help you with installation, very quick in responding to online chats and they really seem to care for us. I would definitely recommend using these guys.
April 20, 2022
Great support by Allen from yotpo. The tool looks good as well so far allthough I need to still test it some more to make sure.
April 20, 2022
Radly E was super helpful with solving my problems. Great customer service. Will continue to use Yotpo!
April 20, 2022
Good app, does what it's meant to do. Free for most of it, but very limited options/design if you're not paying for it's upgraded plan. Customer service is very good though, Yotpo Albert V is very quick & proactive to help solve my problems faced with the app.
April 20, 2022
Great app with plenty of features. Their customer service support team is really dedicated. Highly recommended.
April 20, 2022
I didn't know that display star distribution and photo review. I asked how to use application. Daniel and Doner P is very helpful.
April 19, 2022
Kenneth John M was very helpful. I had a unique problem and the service was outstanding. Worth every penny.
April 19, 2022
We are really glad that we opted to go with Yotpo. Really appreciate the support responding quickly for our go live activity. We will be looking to work with Yotpo team.
Oct. 3, 2022
The chat option to talk to staff is a great feature. Questions are quickly answered. Sugar L was a great help and was able to answer all of my questions quickly!
April 19, 2022
Nice app and very helpful from Yopto customer service personnel, Eunice. I am confident that by displaying the reviews on homepage, it will help with the conversion rate.
April 18, 2022
Best support ever - just had Eduardo R help me via live chat within minutes - every time I reach out, I receive great support.
April 18, 2022
Kenneth John M was amazing at helping me set up my reviews on shopify! I was having challenges installing the wizard and he successfully installed it in a couple of minutes. Thank you so much! love this app
April 18, 2022
Wonderful customer service assisting me in adding the widget to my site! I appreciated the help because I am not techy.
April 18, 2022
James has been super helpful in getting us set up. Great customer service, very responsive! Thank you!
April 18, 2022
Kenneth John M on the Yotpo chat was super helpful in helping me install the app, easy peasy! thank you!