Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,018
chart
#1,136
All reviews
Rating Breakdown
April 18, 2022
Good help from Eunice P, helped me with different things such as carousel and adjusting sizes of widges. Nice help and good service. Acting fast an making all those things in a backup theme before publsing. 5 stars
April 17, 2022
While using Yotpo I found myself contacting several times to their customer support team. Their response is top-notch, especially Eunice! Thank you for your effective and fast assistance!
April 16, 2022
automatically sets to send out emails to your customers. I downloaded the app and then one day later it sent out over 200 emails to my customers without me turning that one or having a chance to edit the email.
Thank you for taking the time to leave your feedback. Firstly, we'd like to apologize for any inconvenience you may have experienced. After looking into your case, a customer support agent has reached out to you twice in order to assist you but unfortunately, we have not heard back from you yet. If you are still experiencing any lingering issues or if there is anything we can assist you with, please feel free to reply to our email or directly reach out at any time and we will do our best to help.
April 16, 2022
Great support! I've used their rewards program and now learning to use their review app. Will be learning more about their products in time.
Aug. 4, 2022
The app itself is so-so and too expensive. But I received great customer support from Rehnant who helped me immensely.
April 15, 2022
Ronel at customer service was awesome! Not only did he lead us to what we couldn’t find, he went above and beyond and actually went into the backend of our Shopify store and set up our reviews correctly….and all while we were still on the chat with him:
April 15, 2022
Great service!! Fixed my issue promptly! Ronel was fast to fixed my widget issue when I changed over to OS2
April 15, 2022
Lemuel was extremely helpful with setting up the app and fast with assisting with the the customizations.
April 15, 2022
Great app great support great people highly recommend, Great app great support great people highly recommend
April 15, 2022
The help desk is very good. They helped me install the app and activate features on my site in no time. Thanks for your help Ronel R.
Nov. 11, 2022
I had got that app is good to use and its support center is too active and solve our problem as soon as possible. And Nick assisted me good.
April 14, 2022
Have been using it for a while now. Multiple options to fit budget and works great. Besides that, I always had a good experience with their support team
April 14, 2022
This app is a 5-star reviews app no pun intended! Love how it integrates with our site and the team at Yotpo (James Yotpo) has been extremely responsive and helpful.
April 14, 2022
The support was very attentive and patient, even in the case when the problem did not depend on them :)
April 14, 2022
Thank you Rhenant for being super helpful and assisting me with everything I need ! Really helpful and fast !
April 14, 2022
I had an issue making my reviews visible on my website and James not only fixed the issue but was very pleasant to work with. He also didn't it very fast.
April 30, 2023
Joian Z from Yotpo was able to help troubleshoot our Product Reviews widget to be more user friendly when it came to being able to add media to reviews! Thank you for providing such excellent customer service for your app!
April 13, 2022
I had an issue with the reviews widget and Doner helped me to fix. He accessed my page code, made changes and it work. He was careful enough to make a back up before publishing the change, which is something important and most support teams from other APPs don't do it. Really fast support with online chat. Thanks!
April 13, 2022
Awesome customer service! Nick S was great help. He was quick to fix my issue and was clear in his communication. I'm very satisfied with this company and the people that work with them.
April 13, 2022
Great app. Angelo really helped me to set up the widget in my website. Was also super responsive and answered all the emails quickly