All reviews

Rating Breakdown

  • 5
    92% (4,080 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,378)
Review RSS Feed Review RSS Feed

4 / 5 Share

Feb. 16, 2022

サポートのレスポンスが早く、回答も的確且つ丁寧でとても助かっています。アプリ管理画面も使いやすいです。ただ、管理画面は英語表示のみ、サポートも英語対応のみ、ということでアプリ使用のために英語必須になっている点が残念な点で、今後のアプリの改良に期待を込めて、星4、としています。

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 16, 2022

Great customer support and execution! I would definitely recommend this app for anyone looking for a solid review widget.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

James was a huge help! Very patient and was able to fix my issue on the spot during the live chat. He also sent me some reading materials while I was waiting for him to take care of the background coding.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Speedy response by Donald. The app was glitching with an update on the theme and it was promptly fixed.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

A++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Store

Alchemy

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Love this app.The support is fantastic. I just upgraded to the Growth plan and they very kindly installed the review carousel for me which saved me a tonne of time and effort. Would definitely recommend

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Love it! Yotpo is super easy to use and they are always available on Chat and very thorough in helping.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Our company has been a customer of Yotpo for over three years. The level of service is always exceptional. I recently worked with Donald at Yotpo and he was exceptional and went above and beyond to service our needs.

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

The app suits my store very well and when I needed support they were very quick to come back to me and sort out my problem. Thank you!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 3, 2022

Customer service is very responsive. Had a question regarding manual review upload and Ronel got back to us quickly with the info we needed.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

So far so good - great app, great customer service support. Easy to get hold of support who quickly answered any question we had.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Great app and great support. Eunice P helped me fix an issue I had with the theme widgets quickly and effectively.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Kenneth from Yotpo was very helpful in making design changes to our store, and implement the necessary features :)

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 12, 2022

Happy to have reviews automatically coming to my site! Had some trouble installing, but Jeorge helped me get it set up. Now it's working great.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

Efficient and professional! Daniel did a great job and resolved my issue in no time! Thank you! Well done Yotpo!

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

I have been using yotpo for a year and its been great. no regrets. i love the customer service very efficient, recently was helped by one of the staffs Eduardo R very quick to help. thank you

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

The best customer service around! Gimbert was professional and did all of the customizations that I needed to have my website working perfectly Thank you!

Using app

2 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 10, 2022

Yotpo has great customer service! Ronel helped me when there wasn't any info on google or anywhere else!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

I needed some help, and the chat operator named Robertini was beyond helpful. He help me with some installation problems, he was extremely nice, fast, and in no time everything was set-up. thank you.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

Yotpo is a great app for collecting and displaying customer reviews, and they have a quick/responsive customer service chat!

Using app

About 1 hour

Total reviews

3

Average rating

5.0