Yotpo: Product Reviews App

Yotpo Product Reviews have amazing customer service. Very helpful and easy to get ahold of. I'm happy with their service.

Misleading pricing information. Also, to be able to get Google Product Ratings, it's $119/mo for only 250 orders where other platforms offer much less for 1,000+ orders. Unfortunately I'm switching after 3 years of use.

In our first few days using Yotpo reviews, I haven't been able to figure out how to do something twice. (I do think the app could benefit from tool tips, guides, and/or other more instructional info regarding setting up/getting started). Both times I used Yotpo chat and was helped very efficiently and effectively by the customer service team members. I am very pleased with their customer service so far. And I look forward to being able to speak to the rest of the app in the hopefully near future.

Great service from Ken T, we had a problem and this problem KEN solved very quickly and professionally. I am very satisfied.

Great service from Yotpo James Albert V, very helpful, solved my problems. Thank you so much James

So far we are very happy with Yotpo. They have excellent customer service and the app is very user friendly.

I was having trouble with my reviews showing on my site. I finally emailed and received an immediate response from Eunice that the problem was taken care of. I so appreciate the quick response and fix. My time is better spent creating products. Not techy stuff!

Great support ! The interface looks great ! Thank you Kenn T for your reactive support ! Looking forward to discover all features.

This app is very useful to our online store and the support we received from Kenn T and John G were very quick and useful.

I could set up the review system easily with this app. And thank you for your great help Kenneth John and Reinier.

Just asked for help changing my email address through the chat, super fast, super helpful, did it for me in a flash

Customer support was easy to use and hoping this app gives us exactly what we need in terms of reviews on our site

Great customer support. I had issues seeing the widget on an unpublished theme I was working on for our website and Orly not only fixed the issue but also provided details for where the change was made.

I like this app's offerings overall. I had some issues where it was sending review requests automatically before I was able to set up the email header and that was frustrating but besides that mishap, the service is great for a small business and customer service chat line is quick to help

I got great customer support by Ruzsel J, really helpful and quick! I’m looking forward using Yotpo a lot more. I've been in a additional call and recieved excelent help. /Helena

Brilliant service, Jeorge was available immediately and sorted my issue very quickly, even though it was an error at our end.

Amazing support. They literally replied within seconds. We will recommend this app to all our friends using Shopify for their businesses.

The customer service from Ronel was superb, really quick and to the point, allowed me to review our subscription with easy to follow prompts, cannot fault the service.

We installed this app after being disappointed with many other applications in Shopify. We are very satisfied with Yotpo applications and its features. The customer service is available 24/7 with knowledge representative. The last time we had an issue Ronel R from customer support helped us in less than 5 minutes. Ronel was very fast and efficient in isolating the problem and solving it. We would 100% recommend this app to everyone for its great customer support.

the tech support was amazing. quick and easy Kenn T. was awesome and helped me through my review issues not showing on my website great service