Yotpo: Product Reviews App

Social Proof is an important aspect that influences anyone's buying decision. From the moment I decided to install this app on my website I had personalised assistance from Kenneth that guided and helped me wherever required. It made a task that many, especially me, would find daunting so much easier. Keep up the good work Kenneth. Looking forward to seeing an improved conversion rate with this application installed now.

The experience of using this plugin is very good, especially the customer service team. During the process of consulting my questions, they will patiently answer and give suggestions. I really thank Simoun Francis S , one of the team members, for helping me, thank you again!

I am a new user and was able to leverage the fast customer service to help with my install. Manny was very helpful and patient in helping me get up and running. Customer service is 100% great

The support team are really nice, they help me everytime I have some issue. The App it's really intuitive.

New to the app but customer chat is an awesome and fast response. cant wait to explore more features

The free plan is very nice, but I didn't use because I can't remove the yotpo icon and the user's name. But it seems easy to use.

Yotpo and their customer service are wonderful! We've been in the process of onboarding and look forward to getting started!

This app made things super easy. Rilu and Roney were super helpful and made the whole downloading process and integration process super easy and simple.

I used this app since my beginnings, and is a really amazing tool! I'm with the free plan and I had an issue and Nick from support helped me with all in seconds! super recommended! Continue like that Yotpo! thanks!

YOTPO is an excellent app and really worth using for reviews. It's a great addition to any online retailer and gives solid confidence for new customers who might be wary. Online support is excellent and available 24/7!

Great customer support. Sorted out integration within the minutes. All I needed is allow collaboration in Shopify and sit back and relax

Alan from Yotpo was absolutely brilliant. Could not do enough to help. I'm really impressed with this company so far - customer service has been exceptional.

J'ai du installer cette application à partir d'un compte existant car j'étais déjà cliente Yotpo sur prestashop. Sheen a tout pris en charge, installé, traduit et chargé les avis, bref un service client au top !

Nick gave me great support in setting up and it seems all clear now. I really appreciate that customer service is open 24/7. However what I was a bit shocked is that after I downloaded the app to Shopify it sent request to 200 plus cusotmers. I guess I have pressed skip somewhere but I would expect that there is a big warning if you send out something before you customize it. Now all emails sent don't even have my logo in it:-( and are super random. Also the analytics is quite poor and you can only see deeper when downloading a file. What is not good is that unsubcribs that are collected through Yotpo will not be integrated in Shopify customers profile. Really hope this can be integrated soon. Also a pity that you can not send the review request from Klaviyo, would love if that is all in one place. Hope these things can be improved, other things look good so far.

Great help from Happy, he understood and solved my problem quickly and was very pleasant to chat with.

We are just now using the app, but the customer support has been amazing as we are launching. Robertini was so quick to respond and addressed every issue I had.

Have yet to install this app, but just wanted to say Ronel R. was a big help in the process! He answered every question with a clear understanding and resolved some concerns I had. Thanks!

Keith helped me solved the issue I was having with sending out review requests from past orders. Good Service!

The customer support team at YOTPO is amazing!!! As is the app. Thank you Radly E and Daniel P for helping me fix the issue so quickly :) Highly recommend Yotpo!

Customer service top notch - Robertini L. spent 2 hours with me on the chat helping us get things set up to our liking.