Yotpo Product Reviews & UGC

April 1, 2022

I have just installed the app. So far so good. I'm thinking about switching to a paid plan. I had an issue after I installed the application. Eunice helped me fix the issue very quickly.

April 1, 2022

Great first interaction with technical support. Reinier D. was knowledgeable, and extremely helpful.

April 1, 2022

This app is very easy to use. And Jeorge is so helpful and patient to answer and solve my issue. Thank you!

April 1, 2022

The support is great. I missed a script when trying to load a widget and the support member Kenn quickly pointed it out for me. Thumbs up!

March 7, 2024

Excelente atención de soporte, resolvieron el tema en cuestión de horas. Estamos muy contentos con esta app y su servicio al cliente.

March 31, 2022

App support that are always helpful. Once again, Reinier D was quick to help and also offered ongoing support to make sure that the issue is fixed. Can't fault you guys, thank you.

March 31, 2022

Great customer service, responded promptly to solve my issue within 10 minutes. Would recommend to anyone looking for a review app for their store

March 30, 2022

Nick is so professional， he resolves my problem and offers me some suggestions, Thank you, Nick， I will recommend to my friends, thank you Yotpo!

March 30, 2022

Outstanding customer service, quick and easy Thanks for all your help James E. Best app for review collection

March 30, 2022

incredibly helpful and quick support staff and quality app. one of the best apps I've added to my store!

March 30, 2022

We received excellent response. I am glad I chose this application. Support. Thank you!　KennT. I would definitely like to have you handle the next one as well.

March 29, 2022

Eduardo R. was expedient and polite while helping me with my carousel issue. Now my reviews are current and customers will be more likely to shop with me.

March 29, 2022

This 5 star review is for the technical service help I got from Ed, who went about 5 or 6 rounds with me in trying to get our Dmarc authenticated with Sendgrid and Yotpo sending emails on behalf of us to our customers. He was really willing to go the extra mile and get this figured out with me. Thanks a lot Ed. Great job!

March 29, 2022

日本語を変換してチャットからコミュニケーションをとりサポートしてもらいましたが、無料プランにも関わらず丁寧に対応してもらい迅速に解決することができました。 今後も使い続けたいと思いました。 We were able to convert Japanese and communicate with them via chat for support, and despite the free plan, they were very attentive and were able to resolve the issue quickly. I would like to continue using them in the future.

March 29, 2022

Yotpo are always quick to help out with any issues. Their online chat is fast to respond and they do their best to resolve issues quickly.

March 28, 2022

Donald U. was very helpful. As a first-time user, I had some questions about the functionalities and features of the app, Donald helped me with all my doubts in a time-manner. Great experience!

March 28, 2022

Eduardo R was very helpful indeed and managed to resolve my issue! Although I do think there should be the ability to change the email address on the account without having to contact customer service!

March 27, 2022

I love this app. It really showcases my product reviews so potential customers can see them easily. Yotpo's customer support is very responsive and knowledgable, especially James Edmar C. He quickly helped me troubleshoot issues I was having and saved me so much time! Thanks James! It would be amazing if Yotpo's R&D team was able to activate the reviews tab on mobile asap since the majority of my customers shop that way now. Then I'll leave a 6-star review ;) Thanks James & Yotpo!

March 26, 2022

I decided to use the app mainly for the reviews widgets, but I was pleased to discover all the different features it offers and the wonderful customer support they have, Lemuel C was particularly helpful and assisted me with all my concerns.

May 9, 2022

I haven't installed app yet because i am using another currently but so far the interface looks polished, the features are rich and support is awesome! Ronel R helped me out greatly. he listened carefully to my request, understood the issue and directed me to the solution. he was very knowledgeable. I am looking forward to a great experience. I will update this review once i get things up and running. we'll its up and running and so far i am very impressed. I am impressed by both the app and the support. Each and everytime I reach our for support they are right there. Happy S recently helped me out and he/she was awesome. thanks! 5/9/22 - as always, YotPo support is awesome. Kenn from tech support was able to resolve my request expediently and efficiently. Kudos to Kenn!