All reviews

Rating Breakdown

  • 5
    91% (6,417 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 25, 2022

Ronel R did a great job helping walk me through setting up the app, and everything looks great. The ability to have much more rich and aesthetically pleasing reviews vs Shopify reviews is a great feature for Yotpo.

Store

Lioness

Using app

About 1 year

Total reviews

11

Average rating

4.0

5 / 5 Share

Oct. 31, 2023

I needed help updating some information and Joian Z helped me so much and made it so easy for me. Thanks Again

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2022

Quick and fantastic customer support, my customer service rep Ronel R provided me with the perfect solution in minutes.

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2022

App makes integration of reviews look great and the customer service is fantastic. My customer service agent Allen was extremely helpful and I got support very quickly. Highly recommend this app!

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2022

I had an issue with getting the reviews on my site and the it was resolved with in 24hrs. Excellent support and communication.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 24, 2022

They're tech and customer service team is really great! I had some questions and they quickly and professionally came into our site and handled what was needed.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2022

The Yotpo app was very easy to use and install and great, attentive and helpful customer service! Thank you Nick!

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

March 24, 2022

The app is a good app. It has a lot of customization available, even on the free plan. Customer support was fast to respond, Donald was on top of it and handled my request within minutes. Awsome, thank you Donald!

Using app

3 months

Total reviews

4

Average rating

4.8

5 / 5 Share

March 24, 2022

There are functionnalities that I wish we could have directly on the plateform, but the support team can do a lot on their end so don't hesitate to ask for help. Kenneth was a great help with me, I would recommand.

Store

Basus

Using app

Over 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

March 24, 2022

Kenn T helped me with the set up of the reviews and also when I changed the theme templates - Kenn T made the whole process easy, and stress free - Thank you so much - I highly recommend Yotpo

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2022

I had some issues with the reviews, they weren't shown on my website, but ReinierD from Yotpo was a lot helpful and polite! Thank you! Also, Ronel R answered to me quickly and helped me! Thank you both!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2022

I use yotpo for years for my review collection. Always been very happy with its performance. Now I need to move to another website and asked for their help to transfer my reviews to the new site. Their customer service, in particular Rhenant and Happi made the process effortless. They both helped me save a lot of time. Very knowledgeable and professional. Thank you!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2022

I needed help and received it from Ed who was excellent and took care of everything in a timely manner.

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2022

support is awesome. Thank you! needed some help on a few occasions and each time i was able to get help withing minutes to figure out my issues.

Store

Mofo Rc

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

L'application est très bien : publication d'avis avec personnalisation des couleurs et du texte et relance des clients. Service client au top : sheen m'a installé le module, personnalisé et assuré l'intégration des données de mon prestashop d'avant vers shopify.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

Gimbert M helped me asap with my review struggle. Much appreciated!! Communication went fast and problem is solved :) The app is nice and I love how it displays :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2022

I've had different issues and the customer support, in particular Rein, was really keen on solving my issues. They definitely deserve 5 stars.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2022

Great and fast support from the Yotpo team. Only issue I have is the app affects the sites page load speed, but overall great app for review collection

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2022

Ran into a few issues with the widget. James E did an awesome job resolving this issue. One of the best tech support hands down!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2022

Donald helped me quickly fix our yotpo review widgets which broke when I upgraded our shopify themes.

Using app

About 1 year

Total reviews

1

Average rating

5.0