All reviews

Rating Breakdown

  • 5
    91% (6,417 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

March 22, 2022

I had some glitch in using the app initially. I reached out for help twice and both times, got great help by the customer service. I am still in trial but will definately upgrade to get even better service.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2022

We've only just installed this app but received excellent support whilst setting up. Would recommend - so far!!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2022

Yotpo has been such a HUGE help at installing the review widget and star rating widget on my site. Lemuel was so fast and efficient.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2024

Great customer support from John, Kenneth & Albert. I would like to be able to edit review titles manually, but I've only just started using the service after using Kudobuzz before. It would also be nice to be able to import site reviews from other platforms, as currently only product-specific reviews can be imported. Nice intuitive platform for reviews.

Using app

About 2 years

Total reviews

25

Average rating

4.6

5 / 5 Share

March 22, 2022

Doner P helped me within a few minutes, all perfect! Ask to center aligned the star ratings on product pages.

Store

Drop-Ex

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 14, 2022

Man the customer service is fast. I had nick helping me in less than 3 minutes. then he was done with my request in less than 30. Wow Would recommend on customer service alone. Again a year later Reiner was in to the rescue job completed in less time than it takes me to write this. Thank you sir you are awesome. I changed theme again. Donner to the rescue love these guys

Using app

Almost 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

March 22, 2022

Clean layout on my site I was having trouble but once I reached out for help they were responsive fast and got it up and going for me in no time thank you so much for helping out

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2022

App is easy to set up and works well. We've had a few issues but the support has been great - Radly was especially helpful.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2022

Nick S was so helpful and prompt with his reply and working on the problem i had. Got help with exactly what i needed. Thanks Nick and Yotpo!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2022

Great Customer by Eunice. Answered all questions patiently. Always available when you need them the most. Thank you.

Using app

Over 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 21, 2022

Eunice was very helpful! We had an issue with duplicate reviews and they quickly helped to fix it. Would recommend

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2022

This app is super helpful and useful in collecting reviews. The support team is very reactive and fast. A Special thank you for John Kenneth for assisting me and answering all of my questions. Totally satisfied of this tool !

Using app

4 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 20, 2022

Radly was very quick at helping me solve my problem, great service and very helpful. five stars!!!!!

Using app

9 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 20, 2022

Thanks to Radly for helping me getting started on testing reviews and providing a solution with manual test reviews requests.

Using app

Over 2 years

Total reviews

3

Average rating

4.7

4 / 5 Share

March 20, 2022

Greate app, not what I expected, but great experience, very helpful, some experience could improve though

Using app

5 months

Total reviews

2

Average rating

4.0

5 / 5 Share

March 20, 2022

Kennth was very helpful on solving my issues. Nice app and detailed admin screens. The only issue is that app is pricy, other than that everything is smooth.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2022

Howell was great! Really helped me a lot, thank you for all the assistance. I was confused at first but the direct and clear instructions and custom HTML coding he did for me was excellent!

Using app

7 days

Total reviews

1

Average rating

5.0

4 / 5 Share

March 19, 2022

Support is very helpful and friendly. Sadly, upgrading the plan was too expensive for us and the design didn't fit well into our shop.

Using app

8 months

Total reviews

4

Average rating

4.8

5 / 5 Share

March 19, 2022

James was really helpful. Answered my question quickly to resolve the issue. I highly recommend YOTPO.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

its a nice apps and good to use review app. Support helped me to solve my issue with quick response and a good attitude. Thank him very much.

Using app

About 1 month

Total reviews

2

Average rating

5.0