All reviews

Rating Breakdown

  • 5
    91% (6,417 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 18, 2022

It is a nice and good to use review app. Ronel R helped me to solve my issue with quick response and a good attitude. Thank him very much.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

I found it a bit tricky to import reviews and install the app but spoke to Ronel over chat and she helped so much! Really love this platform so far

Store

K&Co

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2022

Great customer service helped with installing the widget! They when above and beyond and such a helpful team.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

Orly was fantastic and fixed my problem right away. I was very impressed! Great customer support and quick resolution. Orly knew exactly what to do.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2022

Great customer service!!! Manny was amazing and so patient with me! He helped me with installing the widget properly and fixing some of my settings!

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

March 18, 2022

I have spent DAYS trying to find the right app. I've been so angry and frustrated but THIS is the app!!! I wanted a review page where all my reviews were. Who knew that was such an ask. This was my last app I was going to try before I gave up and I'm so glad I did. I reached out to customer support and Eunice is a WIZARD!!!! Not only did Eunice do all the work for me getting it installed but my page is fully functional and set up and its everything I wanted!!! It was so so so easy! ZERO effort on my part! Side note, it only took a few minutes! Best customer service I've had in days!!! Thank you Eunice for saving me and removing all my stress!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

4 / 5 Share

March 18, 2022

Had some issues with our account and Kenneth from the customer support team was very helpful and able to fix all our concerns.

Store

CANO

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

March 4, 2024

Good app, meet our needs ! Had some issues and Ruzsel J the technician fixed it very quickly. Very helpful thank you

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 10, 2024

I had a very good experience with Allent M. He/She helped me a lot in correcting file formats and it has been very speedy assistance. I really appreciate this becuase from now on we could easily fixing formats problems from our own end easily. Thanks a lot, their customer service is top notch! :)

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

4 / 5 Share

March 18, 2022

I find this app a little pricey and it hasn't returned a high number of reviews for my business yet. 780 review requests sent, only 24 reviews received. But the support with integration has been amazing. So helpful.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

June 19, 2023

This app has been exactly what we need and the customer service/support has been great. We have been able to use the live chat feature a few times and they have been very responsive. We have used a handful of apps for our store and Yotpo has been the easiest to work with and the most knowledgeable about the solutions to our requests. In my last chat Rilu Jane and James Edmar solved our problem quickly and made it look even better than we expected!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2022

I found the help chat window very useful, quick reply! 5Star for the guy who helped me resolve my issue!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2022

Amazing customer support, special thanks to Reinier and his amazing reactivity, truly ! Esay to import reviews, that's efficiency

Store

Epycure

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 17, 2022

Great app, customer service very helpful..............................................................................................................................................................................................................................................................................

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2022

Their support team is very responsive and helpful. I'm overall impressed with the platform! I have been using it for over three years.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2022

Donald was such a help today setting up my YOTPO review widgets on my products!! Very helpful in my transition from Woo

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 16, 2022

Love the app so far and Angelo S in customer service via chat was amazing. I attempted to get everything set up on my own and he ended up doing everything plus more.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2024

Very Nice app. George and support team is quick and attentive. I had an issue when I upgraded my shop theme with reviews not showing up. Jeorge fixed it in no time. Thank you for all your help!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 16, 2022

Lemuel C was awesome! Great communication and services. I am not computer savvy, but they helped me. Super fast and efficient! Super happy with this customer service.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2022

Eduardo R. is the best thank you soo so much for all the help.my website now looks great with my Yotpo reviews

Using app

4 months

Total reviews

2

Average rating

5.0