Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,632
Reviews
Chart
#91
Shopify

All reviews

5 / 5 Share
Feb. 9, 2022

We have been using Yotpo for quite a while now and love it, easy to set up and it has certainly helped with our sales. More importantly, the support is second to none, we had a small issue with our store recently and it was addressed by Howell extremely quickly. 5 Stars Yotpo Thank You!

Store Using app Total reviews Average rating
Divers Gifts About 1 year 9 5.0
5 / 5 Share
April 11, 2022

Great customer service! James helped me quickly solve an issue with a display feature and everything works properly.

Store Using app Total reviews Average rating
High Vibeology 3 months 3 5.0
4 / 5 Share
Feb. 8, 2022

I have been using Yotpo for a couple of months. The Yotpo support has always been amazing. Anytime there is an issue, I am able to get in touch with someone on direct chat and for the most part, all of my questions and issues have been handled quickly and well. My most recent interaction was with Howell Kieth, and the support I received was fantastic. Based on my experience with the customer support alone, I would give Yotpo 5 stars. I am giving 4 stars because the Yotpo platform is not fantastic - it is slow, buggy, and not easy to modify design and function without accessing higher tiered plans and manual CSV file editing. Additionally, some desirable features (such as integrations with Klaviyo and other apps) are only accessible on plan tiers that are far out of reach for the average small business. All in all, the customer support and documentation make up for the platform headaches, and I look forward to using Yotpo further.

Store Using app Total reviews Average rating
STUNN Collective 8 days 1 4.0
5 / 5 Share
Feb. 13, 2022

Helpful team and prompt support, waiting for some new features from Yotpo so that I can get more reviews.

Store Using app Total reviews Average rating
5 / 5 Share
Feb. 8, 2022

Great and quick customer service! Was very surprised how fast and helpful support was. I recommend this app to anyone!

Store Using app Total reviews Average rating
Sanar Naturals 5 days 5 5.0
5 / 5 Share
July 29, 2024

Great app and great support. Wendyle Christian. helped me fix an issue I had with the theme widgets quickly and effectively

Store Using app Total reviews Average rating
Gabrieli Hand Weaving Over 4 years 2 5.0
5 / 5 Share
Aug. 10, 2022

I couldn't figure out how to get the Star-Rating on my Website, but Kenneth John M helped me within minutes. I'm glad that he solved my problem this quick. Thank You! Edit: Today the App got down again, but Lisa did the same thing as John. Special thanks to you guys, we need more Technical Support like this. :)

Store Using app Total reviews Average rating
KNETÄ® Over 1 year 3 5.0
5 / 5 Share
Feb. 7, 2022

Had an issue adding the custom widget code to the theme and went to the support. It was AMAZING. Robertini checked everything, working for several hours into my site. All you need and more.

Store Using app Total reviews Average rating
DIRTEA 4 months 4 5.0
5 / 5 Share
Sept. 1, 2023

Great app with good integration and user friendly UI. Awesome customer support also, with Arven being incredibly helpful and quick in facilitating our request. Thank you.

Store Using app Total reviews Average rating
Atom Studios US Over 1 year 3 5.0
5 / 5 Share
Oct. 22, 2023

The app is great, I have been using it Yotpo for quite some time now. I love the automation they have and also their customer support is amazing, especially Ruzsel j. He was very prompt and quickly solved my issues. Would 100% recommend to all

Store Using app Total reviews Average rating
Nayyer Carpets Almost 2 years 3 5.0
5 / 5 Share
Feb. 6, 2022

We recently installed a new theme on our shopify store. We had issues getting the reviews to display on any of our pages. We reached out and were immediately contacted to address the issue. Doner was quick, asked where we would like items to display and did the work very quickly. We could be happier with the service we received and are thrilled with Doners quick response and friendly service.

Store Using app Total reviews Average rating
Primalvore About 4 years 3 4.7
5 / 5 Share
March 30, 2023

Ronel R did a wonderful job helping me out with installation issues. he was very patient and very good at what he does. I recommend this app!

Store Using app Total reviews Average rating
Unsolicited Plant Talks About 1 year 2 5.0
5 / 5 Share
Feb. 6, 2022

tutto okkk. servizio assistenza ottimo. applicazione davvero utile per gestire tutte le recensioni, consigliata

Store Using app Total reviews Average rating
INCASODIVINTAGE Over 2 years 2 5.0
5 / 5 Share
Feb. 6, 2022

I just installed the app and it has worked as expected from day 1. The chat support is extremely helpful and a great feature of this app.

Store Using app Total reviews Average rating
US Natural Wine 2 days 1 5.0
5 / 5 Share
Feb. 5, 2022

Yotpo is a great app for collecting reviews and growing business. I love the support from Yotpo team.

Store Using app Total reviews Average rating
Homepeel 2 months 6 4.3
5 / 5 Share
Feb. 5, 2022

Overall a great little app with excellent support. Been using it for about a year now, building the reviews

Store Using app Total reviews Average rating
Eurotech NZ Almost 3 years 3 4.3
5 / 5 Share
Feb. 5, 2022

It does a good job of getting reviews and has good support, the features are very functional and help drive sales.

Store Using app Total reviews Average rating
BabyGlitch 4 months 1 5.0
5 / 5 Share
Feb. 5, 2022

I had an issue that i couldn't solve by myself. I had to contact support, and to my surprise they had a very fast response and great support. Thank you Lemuel for your assistance!!

Store Using app Total reviews Average rating
Luxurious Home & Garden 41 minutes 2 5.0
5 / 5 Share
March 17, 2024

John G helped me figure out the formatting on my site and it's made a huge difference - can't thank him enough! Great online chat support.

Store Using app Total reviews Average rating
Olivebox. About 7 years 2 5.0
5 / 5 Share
Feb. 14, 2024

great support! The customer support are very responsive and helpful, Arven give me a great help. I am very pleased with this app.

Store Using app Total reviews Average rating
kidchenforkids Over 2 years 8 5.0
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