Yotpo: Product Reviews App

Doner P. was the person that was able to help with an issue I had with Yotpo. He was very professional and patience with me. He is the type of people we need today. Thank you Doner.

Great app. We have received so many valuable reviews. The customer service team is also great. I spoke to Nick S who was super helpful.

Amazing customer service, Keith has been a huge help onboarding Yotpo. By the far the easiest and most convenient customer experience out of all my digital service providers.

We enjoy the Yotpo review app, as well as the super fast support Yotpo provides! Howell was incredibly helpful, and personable when dealing with a question I had, and quickly resolved it for me with great feedback as well!

Eduardo R was very helpful. i am moving my site and answered all my questions and more. Thank you for helping me. For another issue I talked to Orly P and had a great help. Chat works great and all the people on the help desk are very capable. Thank you I also wroked with Doner P today and customer service is outstanding.

Waiting on senior team and email now...actually my case is still not solved...so im reducing this to 2 stars.....i didnt get a promised email from senior level staff to investigate why yotpo didnt have any reviews for a year...im an owner of a small business..i dont have anyone helping me so i do need a wee bit of extra support..havent got it to date...

Great service as always, the apps have been great for my brand, customer reviews have been crucial - Doner P was brilliant!

When I finally got hold of someone the service was very efficient and helpful. I would say though that I had tried to get someone to call me a number of times but no one did!

Super helpful customer service! I needed help reinstalling after a theme update and they got it done within 30 minutes

Thanks to Kenn for being so quick to respond and thorough in his customer support help. Yotpo is helpful and overall a great way to moderate web reviews.

I am very happy with the customer support that we got while importing our reviews from other marketplaces. It was super easy & very quick. Thanks!

Allen helped us a lot with some issues with the appearance. Great app with great support. Thanks for all the help!

Kenneth helped me a lot with the integration process! It was awesome to work with him , he was able to answer all of my questions

There's some parts of the application that can use enhancing. For example, the coupon option to be conditioned to send out only following specific emails. It seems odd that there is not setting for this condition. As well, it would be helpful to have the app pick up on where the customer is in the email request flow. I'm having to manually cross reference the email list to ensure that all customers have received the follow up reminder emails - seems very inefficient. Customer support was amazing though! Keith was very helpful and supported with me with my inquiries on several different occasions. 5 STAR for customer support.

We have been having issues with our reviews posting and updating. I spoke with Ruzel J and he solved my issue quickly and efficiently. He was very patient, and kind and I greatly appreciated his help today!

Eunice was super quick and efficient and solved my problem. Great attitude and very helpful. I really appreciate it.

I love the auto response feature. I needed help with installation and contacted customer service. Ed was assigned my case and he did an amazing job. He was communicative and quick with resolving my issue. Thank you so much!

I love this app. It's easy to use to collect and show reviews. I love it so much, I transferred it with me when I moved to Shopify from my previous website host. Their support team cannot be beat!

Doner P was extremely helpful with importing my review over to a new website host and provided me with information to choose the best plan for my business needs. A great customer service experience!

Customer support is exceptional & Kenn T (representative was really helpful & professional) Thank you