All reviews

Rating Breakdown

  • 5
    91% (6,417 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

March 14, 2022

Very good app and a great support team! Got help with migrating to Shopify from a different platform.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2022

J'avais un soucis pour intégrer l'application dans mon nouveau thème et Doner a été très réactif et m'a facilité la tâche. merci!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2022

Have been very happy since we started using. Very user-friendly and affordable for our small business.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2022

Great product and awesome service from Kenneth who was quick to answer my questions and install the app for us within minutes! Hugely appreciated!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2022

Wonderful app although I have some troubles while using this app, and Kenneth was quick to help me fix the issue very fast. Hight recommend!

Using app

7 months

Total reviews

21

Average rating

5.0

5 / 5 Share

March 13, 2022

Great app BUT customer service is amazing specially the person i talked with him Radly E. I've spoken to almost everyone before via chat with some help I needed. But today for example I was able to sort out questions. But this guy [[ RADLY E ]] helped me out and were friendly, patient.. Thank You

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2022

Great app and great support. Had a bit of trouble with updating my account email and they got it sorted quickly. Thanks!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2022

I needed help coding the product reviews and they helped me install it in no time! Great customer service!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2022

I just got the app, so I still have to see whether I like it. This 5 star review is for Donald, who helped me get everything set up on my theme... the star rating widget, product review widget, and the review carousel. I'm really pleased with their service. I have a couple integrations to set up still, so I will have to update on that later.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2022

My online experience was super helpful. It took minutes to solve the problem and would highly recommend.

Using app

Over 4 years

Total reviews

3

Average rating

4.3

5 / 5 Share

March 13, 2022

Social Proof is an important aspect that influences anyone's buying decision. From the moment I decided to install this app on my website I had personalised assistance from Kenneth that guided and helped me wherever required. It made a task that many, especially me, would find daunting so much easier. Keep up the good work Kenneth. Looking forward to seeing an improved conversion rate with this application installed now.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2022

Amazing assistance from the support team. Particularly Jeorge who helped me with everything I asked. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2022

The experience of using this plugin is very good, especially the customer service team. During the process of consulting my questions, they will patiently answer and give suggestions. I really thank Simoun Francis S , one of the team members, for helping me, thank you again!

Store

EMEET

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 12, 2022

I am a new user and was able to leverage the fast customer service to help with my install. Manny was very helpful and patient in helping me get up and running. Customer service is 100% great

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2022

The support team is really nice, Orly was super great and was eager to assist me with my issue. The App is really intuitive. Highly recommended.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

March 12, 2022

The support team are really nice, they help me everytime I have some issue. The App it's really intuitive.

Store

Devenur

Using app

5 months

Total reviews

7

Average rating

4.9

5 / 5 Share

March 11, 2022

I have been using Yotpo for my reviews for a little while now. It has been pretty easy to use anytime I run into an issue someone is always available to help. Today I chatted with Radly E to get my review widget up on my Shopify store, he helped me and got it worked out in no time.

Using app

5 months

Total reviews

1

Average rating

5.0

3 / 5 Share

March 11, 2022

New to the app but customer chat is an awesome and fast response. cant wait to explore more features

Using app

About 2 years

Total reviews

6

Average rating

4.3

5 / 5 Share

March 11, 2022

Great app and great support! Allen was super helpful and fixed my problems, i got all the answers to everything i was wondering about.

Using app

12 months

Total reviews

1

Average rating

5.0

3 / 5 Share

March 11, 2022

The free plan is very nice, but I didn't use because I can't remove the yotpo icon and the user's name. But it seems easy to use.

Using app

29 days

Total reviews

1

Average rating

3.0