All reviews

Rating Breakdown

  • 5
    91% (6,460 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (207 ratings)
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5 / 5 Share

March 20, 2022

Kennth was very helpful on solving my issues. Nice app and detailed admin screens. The only issue is that app is pricy, other than that everything is smooth.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2022

Howell was great! Really helped me a lot, thank you for all the assistance. I was confused at first but the direct and clear instructions and custom HTML coding he did for me was excellent!

Using app

7 days

Total reviews

1

Average rating

5.0

4 / 5 Share

March 19, 2022

Support is very helpful and friendly. Sadly, upgrading the plan was too expensive for us and the design didn't fit well into our shop.

Using app

8 months

Total reviews

4

Average rating

4.8

5 / 5 Share

March 19, 2022

James was really helpful. Answered my question quickly to resolve the issue. I highly recommend YOTPO.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

its a nice apps and good to use review app. Support helped me to solve my issue with quick response and a good attitude. Thank him very much.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

It is a nice and good to use review app. Ronel R helped me to solve my issue with quick response and a good attitude. Thank him very much.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

I found it a bit tricky to import reviews and install the app but spoke to Ronel over chat and she helped so much! Really love this platform so far

Store

K&Co

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2022

Great customer service helped with installing the widget! They when above and beyond and such a helpful team.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2022

Orly was fantastic and fixed my problem right away. I was very impressed! Great customer support and quick resolution. Orly knew exactly what to do.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2022

Great customer service!!! Manny was amazing and so patient with me! He helped me with installing the widget properly and fixing some of my settings!

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

March 18, 2022

I have spent DAYS trying to find the right app. I've been so angry and frustrated but THIS is the app!!! I wanted a review page where all my reviews were. Who knew that was such an ask. This was my last app I was going to try before I gave up and I'm so glad I did. I reached out to customer support and Eunice is a WIZARD!!!! Not only did Eunice do all the work for me getting it installed but my page is fully functional and set up and its everything I wanted!!! It was so so so easy! ZERO effort on my part! Side note, it only took a few minutes! Best customer service I've had in days!!! Thank you Eunice for saving me and removing all my stress!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

4 / 5 Share

March 18, 2022

Had some issues with our account and Kenneth from the customer support team was very helpful and able to fix all our concerns.

Store

CANO

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

March 4, 2024

Good app, meet our needs ! Had some issues and Ruzsel J the technician fixed it very quickly. Very helpful thank you

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 10, 2024

I had a very good experience with Allent M. He/She helped me a lot in correcting file formats and it has been very speedy assistance. I really appreciate this becuase from now on we could easily fixing formats problems from our own end easily. Thanks a lot, their customer service is top notch! :)

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

4 / 5 Share

March 18, 2022

I find this app a little pricey and it hasn't returned a high number of reviews for my business yet. 780 review requests sent, only 24 reviews received. But the support with integration has been amazing. So helpful.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

June 19, 2023

This app has been exactly what we need and the customer service/support has been great. We have been able to use the live chat feature a few times and they have been very responsive. We have used a handful of apps for our store and Yotpo has been the easiest to work with and the most knowledgeable about the solutions to our requests. In my last chat Rilu Jane and James Edmar solved our problem quickly and made it look even better than we expected!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2022

I found the help chat window very useful, quick reply! 5Star for the guy who helped me resolve my issue!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2022

Amazing customer support, special thanks to Reinier and his amazing reactivity, truly ! Esay to import reviews, that's efficiency

Store

Epycure

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 17, 2022

Great app, customer service very helpful..............................................................................................................................................................................................................................................................................

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2022

Their support team is very responsive and helpful. I'm overall impressed with the platform! I have been using it for over three years.

Using app

11 months

Total reviews

2

Average rating

5.0