Yotpo Product Reviews & UGC

March 11, 2022

Alient was very patient and eager to assist me with my store. I appreciate his suggestions. We eventually decided my plan was to mature for my store as of now.

March 10, 2022

Yotpo and their customer service are wonderful! We've been in the process of onboarding and look forward to getting started!

March 10, 2022

Sheen was super helpful in guiding me through solving an issue we were having! Super sweet and fast in responding.

March 10, 2022

super service and excellent support, excellent reactivity to solve problem. Super easy in term of set up. great app!!!

March 10, 2022

Orly P - So So helpful with pulling some information from our account and solving my issue very quickly

April 11, 2022

Enjoy the app 100% as well as the customer support team. I had an issue with getting my reviews published on to the Love the app 100% had an issue with website spoke with Doner via email and quickly assisted me and got the problem fix such a awesome app & customer support team!

March 9, 2022

This app made things super easy. Rilu and Roney were super helpful and made the whole downloading process and integration process super easy and simple.

March 9, 2022

I used this app since my beginnings, and is a really amazing tool! I'm with the free plan and I had an issue and Nick from support helped me with all in seconds! super recommended! Continue like that Yotpo! thanks!

March 9, 2022

Manny helped me set up the app and fulfil all the requirements! It's working amazingly! and moreover they're always there to help you!

March 9, 2022

YOTPO is an excellent app and really worth using for reviews. It's a great addition to any online retailer and gives solid confidence for new customers who might be wary. Online support is excellent and available 24/7!

March 9, 2022

Great customer support. Sorted out integration within the minutes. All I needed is allow collaboration in Shopify and sit back and relax

March 9, 2022

Alan from Yotpo was absolutely brilliant. Could not do enough to help. I'm really impressed with this company so far - customer service has been exceptional.

March 9, 2022

J'ai du installer cette application à partir d'un compte existant car j'étais déjà cliente Yotpo sur prestashop. Sheen a tout pris en charge, installé, traduit et chargé les avis, bref un service client au top !

March 8, 2022

Nick gave me great support in setting up and it seems all clear now. I really appreciate that customer service is open 24/7. However what I was a bit shocked is that after I downloaded the app to Shopify it sent request to 200 plus cusotmers. I guess I have pressed skip somewhere but I would expect that there is a big warning if you send out something before you customize it. Now all emails sent don't even have my logo in it:-( and are super random. Also the analytics is quite poor and you can only see deeper when downloading a file. What is not good is that unsubcribs that are collected through Yotpo will not be integrated in Shopify customers profile. Really hope this can be integrated soon. Also a pity that you can not send the review request from Klaviyo, would love if that is all in one place. Hope these things can be improved, other things look good so far.

March 8, 2022

Great help from Happy, he understood and solved my problem quickly and was very pleasant to chat with.

March 8, 2022

We are just now using the app, but the customer support has been amazing as we are launching. Robertini was so quick to respond and addressed every issue I had.

March 8, 2022

Helped me gather reviews and engage with customers, interface is very easy to customize. Customer service is also an A+! I accidentally deleted a product listing and had to move the reviews and CS Jeorge was helpful and was able to fix my issues in no time.

March 7, 2022

Have yet to install this app, but just wanted to say Ronel R. was a big help in the process! He answered every question with a clear understanding and resolved some concerns I had. Thanks!

March 7, 2022

Keith helped me solved the issue I was having with sending out review requests from past orders. Good Service!

April 6, 2022

The customer support team at YOTPO is amazing!!! As is the app. Thank you Radly E and Daniel P for helping me fix the issue so quickly :) Highly recommend Yotpo!