Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,632
Reviews
Chart
#91
Shopify

All reviews

5 / 5 Share
Jan. 31, 2022

I love the auto response feature. I needed help with installation and contacted customer service. Ed was assigned my case and he did an amazing job. He was communicative and quick with resolving my issue. Thank you so much!

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 30, 2022

I love this app. It's easy to use to collect and show reviews. I love it so much, I transferred it with me when I moved to Shopify from my previous website host. Their support team cannot be beat!

Store Using app Total reviews Average rating
The Jackass Company 2 days 3 5.0
5 / 5 Share
Jan. 30, 2022

Doner P was extremely helpful with importing my review over to a new website host and provided me with information to choose the best plan for my business needs. A great customer service experience!

Store Using app Total reviews Average rating
BeYoutiful Body Company About 1 hour 1 5.0
5 / 5 Share
Jan. 29, 2022

Customer support is exceptional & Kenn T (representative was really helpful & professional) Thank you

Store Using app Total reviews Average rating
THE NEXT LEVEL STORE 10 months 1 5.0
5 / 5 Share
Jan. 29, 2022

Very helpful app to give our store visitors objective insights about our products. Excellent support. Kenn was incredibly professional and helpful!

Store Using app Total reviews Average rating
Perimom Perineal Massager 6 months 1 5.0
5 / 5 Share
June 21, 2025

Yotpo Reviews app is a must have. The feeling of seeing your customer/clients reviews let you know that you’re doing a great job. The support you receive from the team is top notch. Example: I recently updated my theme and for the life of me I couldn’t figure out how to add the app back in. So I send a request for assistance late that night like around 11am. Received an immediate reply back from Manny who jumped right in. I fell asleep shortly after, woke up the following morning to an email saying all fixed. That is what I call TOP NOTCH SERVICE. Thank you Manny for all your help. Never once did they make me feel incompetent. Which I truly appreciated

Store Using app Total reviews Average rating
Addictive Apothecary Over 10 years 5 4.8
5 / 5 Share
Feb. 1, 2022

This chat service is amazing. You don't get automated responses but real help. My rep Eunice helped with all my issues quickly. Highly Recommend this app they are awesome.

Store Using app Total reviews Average rating
Trap Couture 4 days 1 5.0
5 / 5 Share
Jan. 28, 2022

Bonne application, est très bonne aide de la part de Kenn qui a pu m'aider dans l'installation. Merci !

Store Using app Total reviews Average rating
Dear Bill About 2 hours 4 5.0
5 / 5 Share
Jan. 27, 2022

Vergian was patient, detailed, and super helpful! Our team has had such a great experience with all our Yotpo representatives.

Store Using app Total reviews Average rating
Dagne Dover About 3 years 4 5.0
5 / 5 Share
Jan. 27, 2022

Great app, super helpful support as well! They do a great job getting reviews for the site, and I've seen a huge uptick in review submissions since implementation!

Store Using app Total reviews Average rating
Flying Point Apparel 11 days 4 5.0
5 / 5 Share
Jan. 27, 2022

Incredible customer service - Kenneth John helped us quickly and easily navigate tech issues with our PDP in order to link successfully link our reviews.

Store Using app Total reviews Average rating
Askov Finlayson Almost 2 years 2 5.0
5 / 5 Share
Jan. 27, 2022

I am two days into using the reviews by Yotpo and I am already blown away by the customer service. They are kind, quick and efficient. I have not been treated so well by any other company. Nick S. has been great.

Store Using app Total reviews Average rating
4 / 5 Share
Jan. 27, 2022

This app made it easy to collect reviews for our different products and website. Nick from customer support was very helpful when we wanted to transfer reviews from an old discontinued version of our product to the new version of the product so we wouldn't lose all of our review over the last few years.

Store Using app Total reviews Average rating
Onli Travel LLC Over 3 years 1 4.0
5 / 5 Share
Jan. 27, 2022

OMG I was lucky enough to be helped by Edourado when reaching out for a Yotpo assistance. He went above and beyond to help me and exceeded my expectations. Creative, experienced, competent and solution driven person and patient on top. Couldn't be happier with the entire experience and I dont say this lightly.

Store Using app Total reviews Average rating
Maison Macha 11 days 2 5.0
5 / 5 Share
Jan. 27, 2022

Good thing about this app is you'll always find the chat support to be friendly and ready to provide human support unlike bots at most of the places. Eunice thanks for the support :)

Store Using app Total reviews Average rating
Glossy Lounge 2 months 1 5.0
5 / 5 Share
Jan. 27, 2022

Support has been excellent. They respond very quickly and were more than willing to add the review function to a page for us.

Store Using app Total reviews Average rating
5 / 5 Share
Jan. 26, 2022

Had a support query, this was answered really quickly and the issue resolved Thank you for your help

Store Using app Total reviews Average rating
SK Signs & Labels Ltd Almost 3 years 3 5.0
5 / 5 Share
Jan. 26, 2022

Yotpo product reviews work amazing, we wanted to tweak the plugin a bit and Ronel was super helpful, everything was done in few minutes and now looks exactly as we wanted it. Thanks a lot once again.

Store Using app Total reviews Average rating
SENSIO HOME Over 1 year 5 5.0
5 / 5 Share
Jan. 25, 2022

Just installed, Looks great excited to start using it fully! Nick S Helped me so much in getting it to work. Awesome job!

Store Using app Total reviews Average rating
California Gummy Bears About 3 hours 2 5.0
5 / 5 Share
Jan. 24, 2022

When I changed my theme to a new one, I had two choices either to use Shopify's Product Review or Yotpo. I was struggling to choose which one to go to even though someone recommended Yotpo. I am so glad I chose Yotpo as it provided more functionality for conversion. But the key deciding factor why chose Yotpo without hesitation was the level of support I received from Eduardo R today via chatbox. He was very efficient and knowledgeable and nothing was too hard for him. I came from an IT senior management background and I managed numerous people if I was to hire I will have Eduardo any time. I can't thank him enough for how valuable support he provided me today. Eduardo placed the product review where I want it to appear and he solved all of my product review-related problems and ratings. Thank you so very much, Eduardo. My heartfelt thanks to you. from the very happy customer of your technical support

Store Using app Total reviews Average rating
LA MAXIME 4 days 4 5.0
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