All reviews

Rating Breakdown

  • 5
    91% (6,418 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

April 6, 2022

The customer support team at YOTPO is amazing!!! As is the app. Thank you Radly E and Daniel P for helping me fix the issue so quickly :) Highly recommend Yotpo!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

Customer service top notch - Robertini L. spent 2 hours with me on the chat helping us get things set up to our liking.

Store

Evn

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2022

I've been happily using the free version of Yotpo for several years. Now that I'm rebranding with new colors, I needed a little help getting everything in the widget to display perfectly. Fortunately, Donald answered the other end of the chat. He was extremely attentive to my inquiries and truly went above & beyond to assist me. I'm so glad he was available to help me today. :) Yotpo has AMAZING customer support. You rock, Donald!

Using app

Almost 7 years

Total reviews

3

Average rating

4.0

5 / 5 Share

March 7, 2022

GOOD service and help from Sheen helping us transferring the product review when we migrated our selling platform from Bigcommerce to Shopify. Thank you!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

Great customer service, responds swiftly. Using the app is also as easy as ABC. I must say it's a great review app.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

This app is by far the best .. super cost effective and the support is second to non .. Robertini and the rest of the team are so helpful with every element and help get the most out of the reviews .. just awesome !

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

Great app, early days but so far so good. Excellent customer service, never have to wait too long for a response.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2022

I would like to thanks Rhenant, for his work on my website. With alot of patience and determination he succeed on helping me out.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

Had trouble setting up Yopto Star ratings within the Dawn 2.0 theme, Gimbert was able to easily and quickly fix the issue with no problems at all. So far I can only recommend the support given with 5/5 stars!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 7, 2022

I was stuck setting up YotPo and Kenneth John M fixed the code issue ASAP. Thanks for your help! Glad I chose YotPo and not the others I conisdered.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

I used chat system to solve my problem. Mr. Ruzsel J helpled me immediately, and I could solve all problems we had. Thank you so much:)

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

24-hour customer service all-round support. Don't worry about whether the plugin will be integrated, leave it to the customer service, and everything can be done. thank you very much!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2022

Howell was helpful with all my questions. Prior to Howell, I got a runaround but he was attentive all the way through to ensure my problems gets solved. Thx.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2022

Quite pleased! Donald has been so helpful! every time I need help I can always get it so efficiently!

Using app

9 months

Total reviews

8

Average rating

3.0

4 / 5 Share

March 6, 2022

Overall the app works well - a few minor issues, especially with German language translation, but no deal breaker. Great customer service - especially from Donald U.

Using app

2 days

Total reviews

2

Average rating

4.5

5 / 5 Share

March 5, 2022

good customer service from Allen, appreciative. good application do recommend to all shopify store owners

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2022

Very good and fast customer support! I was able to chat with a knowledgeable and helpful human within 30 seconds of requesting it! Specifically, I was helped by Ronel who was really great (very friendly, very knowledgeable, very efficient).

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

March 4, 2022

pretty good app, nick from support was awesome. maybe they could improve the UI a little but pretty good stuff

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

March 4, 2022

Great app! Customer service is always helpful! Orly P was very patient & answered all my questions!

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

March 4, 2022

Robertini was such a great help advising me on a handful of question. Thank you for your support and efficiency.

Using app

12 months

Total reviews

1

Average rating

5.0