All reviews

Rating Breakdown

  • 5
    92% (4,083 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,381)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 8, 2021

Ronel was very helpful in resolving some issues I had within the settings of my account. Thanks again!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Kenn and everyone else I’ve chatted with have given me great customer service. So far I really like the app also.

Store

Kavella

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 8, 2021

Support was very helpful in getting us set up. Works great. They even helped me edit my code to display section in the right place.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

App is very functional and useful. Had a few questions but was prompted helped by Ronel R who figured everything out for me very speedily. He had incredible customer service.

Store

EZRI

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2023

This app is a must if you already use the Yotpo rewards app! We ended up switching to this app because they have much better email automation than what Mailchimp offers for reviews. The other fantastic thing about this app is the customer service! Anytime I had any issues they went above and beyond to fix them. I mostly spoke to Jeorge who was extremely helpful and fixed all my problems in no time. Daniel P was also super helpful and took the time to go over my questions one by one.

Using app

Over 1 year

Total reviews

5

Average rating

3.4

5 / 5 Share

Dec. 8, 2021

Got all we need for the review funciton and an Amazing support team! Special thanks to Manny for helping us set up everything!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2022

I am updating my review, and from 2021 to now this app has still been outstanding. Great app, works so well, and the customer service is excellent. Great job, Highly recommended! I really love this app, it has helped me get reviews with no work from me. Their customer service has also been excellent. Thank you Mark for helping me with a problem, you were quick and efficient. Highly recommended!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Professional and quick customer service by Eunice! Furthermore it works well since we can choose for the option to only do site reviews instead of product reviews.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

Wow, Allent from yotpo was amazing with helping me out today and reassuring me. The app is great, easy to use and moderate. Highly recommend. The colours also line up with people's expectations (referring to the big behemoth of AMZ).

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 7, 2021

They've always been good and keep getting better and adding new cool digital products and features. Customer Service is lightning fast and responsive. Great company.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

Have had some setup issues but the customer support had=s been great and timely in responding and helping fix.

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

I just started to use this App and so far it has been working really good. Their customer support is excellent, they are willing to help every time you need. Specially James and Ronel, who helped me with many questions I recently had.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2022

Radly @ Yotpo was able to help me with setting up my story avatar. They do have the best customer service. Bravo Yotpo!

Store

Lata

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

I am thoroughly pleased with this app! The customer service is AMAZING! I needed to change my admin e-mail and Manny T. helped me within minutes! I appreciate the help and service from this app!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2021

Nice customer service. Very quick and prompt assistance from Nick S! -------------------------------

Using app

About 2 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Dec. 3, 2021

Their customer service is rude. The company seems to only care about emails rather than collecting reviews.

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 3, 2021

Lemuel e Felice sono due operatori meravigliosi, super disponibili, attenti e professionali. Avete risolto subito le mie difficoltà. Grazie!!!!!!!!!!!!!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

Manny was such a great help, I had issues setting up the app and he was patient with me through it all. Would reccomend this platform to other business owners!

Using app

2 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

I am really starting to enjoy this app. I got very quick assistance from the live agent Donald I couldn't figure out something and he helped me a lot! I am definitely keeping Yotpo as my review app .

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

I wanted to start offering reviews for our clients and this app is fast and simple. If you have any questions, i spoke with Ronel R and got great service!

Using app

2 days

Total reviews

2

Average rating

4.5