All reviews

Rating Breakdown

  • 5
    91% (6,418 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 4, 2022

The customer support is fab and the reviews work brilliantly! I Reccomend it for shops as its easy to use.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2022

I recently switched from judge.me to yotpo and couldnt be happier. Loving the app and the customer service is amazing and super helpful.

Using app

4 days

Total reviews

4

Average rating

4.0

5 / 5 Share

March 4, 2022

Yotpo is really easy to use and they always have nice and quick customer service ! Thank you to the excellent team!!

Using app

11 months

Total reviews

3

Average rating

3.7

4 / 5 Share

March 3, 2022

The app is great. very user friendly. although i needed the developers help to install it. the only drawback for me was that you cant edit the email look and feel on the free plan. but on the plus side their support is FANTASTIC

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

March 3, 2022

The app is great, but the customer service is amazing. They helped me to install some widgets and the service was fast and effective.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2022

Not free, but worth the $ imo - their support is fantastic, Should out to Angelo S and others. We recently migrated from WPress to Shop and they made the process seamless and simple.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2022

Donald was a great help. He fixed our issue in a few minutes, Yotpo is an amazing tool and their support is top-notch.

Using app

About 6 years

Total reviews

6

Average rating

4.3

5 / 5 Share

March 3, 2022

Reviews are critical for social proof Yotpo helps you get reviews and when you need help the customer service was great.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2022

Doner P, was quick to respond and had the problem sorted out in no time! Great App and Great service all round!

Using app

3 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 2, 2022

Nick S. was SO helpful and helped me quickly with my issue. It got resolved so much quicker than I thought and he was very accommodating. It was very easy to upload the files I needed to and I got my problem resolved quickly.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

4 / 5 Share

March 2, 2022

Great customer service, I never had any issues. However, I decided to left yotpo due to the high prices.

Using app

3 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 5, 2022

This app is very efficient and works perfectly. I had a question and received quick assistance from Ronel who helped me out.

Store

BY/JAE

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2022

Ronel Was amazing help, he took the time to resolve my issue while I was on chat. Great Customer Service. Thanks Ronel.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2022

Great app and customer service. I've spoken to almost everyone via chat with some help I needed and always am assisted well. Both yesterday and today for example I was able to sort out questions. Rilu and Orly helped me out and were friendly, patient and knowledgeable.

Using app

6 months

Total reviews

3

Average rating

4.7

5 / 5 Share

March 2, 2022

I had some teething problems but the support from Kenneth John was fantastic and it all works seemlesly now

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2022

I'm very happy with the app. It's automatic email feature allows us to easily collect reviews for our product. I also like the star ratings that give more social proof for each product. Customer service is also very responsive and helpful.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2022

Just started using this app, I faced some issues with installing the app into my themes ( I am not the best with these things) I have reached out to the customer service. Their response was so quick, very helpful. They have resolved my issues within few hours. Big Thank you to Donald! Thank you so so much for your help. Professional customer service. I can Only recommend this app.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2022

Great app, the customer service started the chat and solved the problems immediately, many thanks to Rilu Jane B

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 1, 2022

Uso esta aplicación, me encanta por que la puedes modificar de varias maneras para que se vea bien, además de que la asistencia tecnica es rápida y eficaz. Gracias!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2022

I currently use this app and was having a few issues, I reached out to their chat service and Eunice P helped resolve everything in a matter of minutes! I've tried several other reviews apps and yotpo blows them out the water! The absolute best!

Using app

Almost 5 years

Total reviews

2

Average rating

5.0