All reviews

Rating Breakdown

  • 5
    92% (4,083 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,381)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2021

I wanted to insert a reviews carousel to our front page. Orly installed it for me in under 20 minutes from me sending an email to support seeing it live. Cannot fault support. Excellent!

Using app

Almost 9 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

I have used Yotpo for some years now and been really happy with it. Wanted to 'throttle up' onto a higher level over our busy period, but then drop back down afterwards as we are highly seasonal. I reached out to customer support and they advised me appropriately. Radly was really helpful, great customer service. Thanks.

Using app

About 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Dec. 1, 2021

Yotpo is our go-to review app for all of our ecommerce websites. With the partnership announcement this year makes Yotpo a no brainer.

Using app

20 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

Awesome customer service. Quick, friendly, helpful. Thank you so much Nick S to have make Yotpot integration so easy for me. It is much appreciate. Steph

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

Very fast and helpful service - great service , the yotpo app is great for following up for reviews - good conversion rate and the customer support is amazing - highly recommend

Store

EZ-X

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

The reviews were not visible on the website, I reached out to customer support and they solved the issue immediately. Radly E was really helpful, great customer service. Thank you!

Using app

2 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 1, 2021

Nick S. was really helpful in navigating review requests and did a great job helping me! There are a couple resources I would like adapted to create a better experience. Sending Test emails needs to show what the actual email will look like to customers.

Using app

About 1 month

Total reviews

10

Average rating

4.9

5 / 5 Share

Dec. 1, 2021

Love the app and the review carrousel. And the customer service is great as well. Thanks Yotpo! --------

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

Been using Yotpo for a long time and their P2P reviews have definitely assured customers of our reliability. What's more, contacting support is always easy and they get the job done. Many thanks Orly.

Using app

Over 3 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 30, 2021

Manny helped me get the code installed in no time. Super helpful and happy with his help and service.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

My experience has been they provide excellent customer service. Kenn T leveraged his R&D team to solve a problem I had that extended past the current functionality of the app. Great stuff.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

Muy contento con la aplicación. Soporte técnico rápido y efectivo. Justo lo que necesitaba en la tienda.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2022

Kenneth John M is Super fast and immediately understands what I needed for my site! Thank you so much!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

great,The customer service is very patient to do guidance, help me a lot, this plug-in has rich functions, UI design is also my favorite type

Using app

3 days

Total reviews

2

Average rating

5.0

3 / 5 Share

Nov. 28, 2021

I just started using this app with mixed results. It presents the reviews well on my product pages, but I have customers say that they try and fill out the review request and they get error messages. One couldn't fill in the text box and after submitting review it go a message that said "page not found". It's too bad because they love our product, but I can't badger them to keep trying to fill out the review

Using app

5 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Dec. 1, 2021

Servicie and app are just PERFECT!! thanks for all this excellent work guys... my sales are increasing because of you YOTPO!!

Using app

Over 2 years

Total reviews

12

Average rating

5.0

4 / 5 Share

Jan. 5, 2022

Yotpo is great on Shopify. I needed some help today, and their excellent support team helped me out right away. Highly recommended!

Using app

8 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 25, 2021

Thanks for your help. I have asked with coupon setting on the store when customer left reviews on store.

Store

RAT BOI

Using app

1 day

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 25, 2021

Easy to use review system and it looks good. The support for helping me to fix any issues has also been excellent. I would recommend this review app.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

First of all, Manny in support team is the best! Cant recommend more! I just got some technical questions as I saw the total rating of the shop in all the products on the collection page. I had followed the trouble shoot but still didn't find a solution. I thought it would take days for the support to assist but the support team is really a top rated team!! Manny in the support team has just helped me via live chat. I didn't even have to wait for someone to come back to me. The team is just there! Manny is very helpful and brilliant. My problem was sorted out remotely. Super happy customer!

Using app

1 day

Total reviews

1

Average rating

5.0