Yotpo Product Reviews & UGC

Feb. 24, 2022

Just asked for help changing my email address through the chat, super fast, super helpful, did it for me in a flash

Feb. 23, 2022

Customer support was easy to use and hoping this app gives us exactly what we need in terms of reviews on our site

Feb. 23, 2022

This app is awesome! I use it because I have Yotpo and they help me with my reviews. The one thing I love about Yotpo is when I'm having trouble with my reviews, they won't close your ticket out until they are sure your problem is solved. I had the pleasure of working with Sheen and he was a very big help. I definitely appreciate it!

Feb. 23, 2022

Great customer support. I had issues seeing the widget on an unpublished theme I was working on for our website and Orly not only fixed the issue but also provided details for where the change was made.

Feb. 23, 2022

I like this app's offerings overall. I had some issues where it was sending review requests automatically before I was able to set up the email header and that was frustrating but besides that mishap, the service is great for a small business and customer service chat line is quick to help

March 13, 2024

I got great customer support by Ruzsel J, really helpful and quick! I’m looking forward using Yotpo a lot more. I've been in a additional call and recieved excelent help. /Helena

Oct. 9, 2022

I love this app so far. Their support service is awesome They are very helpful every time. It is definitely working for me. Updating my review - These guys are genuinely very helpful. I would highly recommend them. They make it so easy to manage everything.

Feb. 23, 2022

Brilliant service, Jeorge was available immediately and sorted my issue very quickly, even though it was an error at our end.

Feb. 23, 2022

Amazing support. They literally replied within seconds. We will recommend this app to all our friends using Shopify for their businesses.

March 9, 2022

The customer service from Ronel was superb, really quick and to the point, allowed me to review our subscription with easy to follow prompts, cannot fault the service.

May 13, 2022

I used the free version, which was great, but really wanted to use a couple of the paid features, so recently upgraded. However many of them you needed to add code and I really had no idea how to do that and thought I would need to pay someone, but I was lucky enough to find Ronel R & Reinier D via the live chat and they literally did all the coding for me on the spot! I was totally amazed and super grateful for his help. Highly recommend the App and the service team! Excellent! Edit: Just had another issue which I needed help with, and the service team once again did not disappoint. Thanks Rhenant for your super efficient on the spot help!

Feb. 22, 2022

We installed this app after being disappointed with many other applications in Shopify. We are very satisfied with Yotpo applications and its features. The customer service is available 24/7 with knowledge representative. The last time we had an issue Ronel R from customer support helped us in less than 5 minutes. Ronel was very fast and efficient in isolating the problem and solving it. We would 100% recommend this app to everyone for its great customer support.

Feb. 22, 2022

Great customer support and so easy to use. Eduardo R was able to assist us with our queries within minutes. It's seriously one of the best review apps for e-commerce stores.

Feb. 22, 2022

the tech support was amazing. quick and easy Kenn T. was awesome and helped me through my review issues not showing on my website great service

April 2, 2023

Great customer support and so easy to use. Doner P has assisted us on many occasions and was very efficient. He is very knowledgeable and friendly. This is by far the easiest experience I have had with any App and highly recommended.

Feb. 21, 2022

Very good customer support. Always use on our stores and would highly recommend to any other store owners.

March 16, 2022

100% recommend this app! Allent M just helped me with a quite tricky problem and was amazing to deal with, they also assisted in teaching me how to do it myself, so I could learn to add the specific code.

Feb. 21, 2022

BEST CUSTOMER SUPPORT TEAM EVER !!!!! I LOVED HOW THEY HELPED ME AND WORKED ON MY SITE!! I can vouch for them!

March 28, 2022

This app requires some learing, it's not easy, but the customer service is top. Today I had to chat with Doner P who was extremely helpful. so I will give 5 starts. Great!

Feb. 20, 2022

I had some questions regarding the app and Donald U. provided excellent service and answered all my questions. I like the app so far. Thank you !