All reviews

Rating Breakdown

  • 5
    91% (6,410 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (206 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

March 5, 2024

Extremely slow customer service response. And even when you get a response that doesn't mean that issue is resolved. I am still waiting for their response. I have been writing emails for the last 2 weeks for that particular issue. If I am lucky somebody will respond in 5 days

Using app

28 days

Total reviews

2

Average rating

2.0

Developer Reply

Thank you for taking the time to leave a review. After looking into your case, we see that all issues raised in this review have been handled. Please feel free to reach out to us at any time if this is not the case or if you have any lingering questions or concerns.

5 / 5 Share

March 1, 2024

Gabriel was AMAZING! he got on a call with us and explained everything in less then 2 minutes. Very very happy with this type of support

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 29, 2024

very helpful patient and useful

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 28, 2024

Customer service team is so helpful! Jeorge Kenneth V was so great when we needed help changing our coupon for people leaving reviews.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 28, 2024

Great App - Helps give my customers reassurance on their purchases and brand trust. Also customer support is great, thanks so much!

Using app

Over 6 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

4 / 5 Share

Feb. 27, 2024

nice

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 27, 2024

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Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 26, 2024

Ruzsel was very efficient and helpful. Issue solved within 5 minutes.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Feb. 26, 2024

I got great help from Daniel installing the star widget that was not showing up on my site.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Feb. 24, 2024

Very fast to respond and set up for me

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Feb. 23, 2024

Great app. Even the Free version offers a lot of value! Customer service is also very helpful.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 23, 2024

Thank you to Doner who helped me very quickly and easily

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 22, 2024

When i needed help, they were here to respond to my demand. I recommend :)

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Feb. 22, 2024

fantastic app for taking feedback from customer's,, and vaey nice support from Joian Z.. 5 star

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Feb. 21, 2024

Jeorge Kenneth V was very helpful with the widget installation. The app is easy to use for both the merchant and the clients. The review requests are helpful on obtaining ratings for your products.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

3 / 5 Share

Feb. 21, 2024

Hi , thanks to Ruzsel to clarify my doubts.

Using app

7 months

Total reviews

1

Average rating

3.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 20, 2024

I am super happy with the support given by Rhenant. He helped me with the issues, fix the new widget on our website. and he was very kind as well

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Feb. 19, 2024

Thank you so much Ruzsel J for your patient and support. Verry happy that I got my problem solved on the spot. Thanks again

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 18, 2024

The app is not only excellent, but the support also truly stands out. Daniel is amazing! I required technical assistance for my website, and his responses were incredibly prompt. He not only addressed my specific questions but also efficiently fixed the issue. During our chat, it unexpectedly ended midway due to my delayed response, but Daniel promptly emailed me and dedicated time to resolve all the issues. A big thanks to Daniel! Highly recommended!

Store

ENBRY

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 18, 2024

dank Ruzsel, good help

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.