All reviews

Rating Breakdown

  • 5
    92% (4,083 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,381)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 13, 2021

Great customer service! Prompt and helpful staff. The concept of getting reviews from clients is important for displaying trust and improving the client experience.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

Nick and Ronel at Yotpo were incredibly helpful as we switched themes and needed to make technical edits to our code. Really made our life/job easier and can't recommend enough!

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Thankful for the work this afternoon performed by Rhenant at YotPo support. I have been stuck trying to find the right place to paste the reviews carousel on the homepage and he was able to provide the quick fix for me. Thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

Not often we need the support, but whenever necessary the support team is always Great. Thank you.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

We are still trying the review platform but we can say Yotpo has an excellent Customer Service, thanks especially to Rhenant for the help :)

Store

ALFYO

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

Great & quick customer support! Manny was very helpful. She was able to provide all changes needed very efficiently. Allen at Yotpo was also quick and great at fixing technical issues.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Nick was amazing and very helpful. Quick and helped with just what I needed. I needed to add a reviews carousel to my homepage as well as a badge and he did just that.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Great reviews app. immediate response. Fast issue fixing. UI/UX can be better. Thanks for the app Yotpo!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

I'm very satisfied with this app, the customer service is excellent and Eduardo R, was able to help me resolve and fix the app on my website. I highly recommend

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

James was so nice and very helping. Amazing ! Great app, great customer service ! Thank you so much +++

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Great app and great customer service! Eunice was quick and so helpful! I would recommend Yotpo to any site for reviews.

Store

PureAC

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2023

Aplicación muy útil con buenos resultados, pensando en ampliar a un plan superior. La atención siempre es rápida y eficaz. Ruzsel John N Excellent support!!

Store

Atticgo

Using app

Almost 2 years

Total reviews

5

Average rating

4.6

5 / 5 Share

Oct. 19, 2022

テーマをバージョンアップした所、yotpoの星がホームページ、商品ページに表示されなくなり、チャットで問い合わせたら10分以内に全てが解決しました。 有り難うレムエル C! 日本語でのチャットもスムーズでした。

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 10, 2021

Great support - quick to assist when there are issues. I struggle with importing reviews from Cratejoy, because my files somehow omit information when saving to a CSV. Support takes the time to fix and import on my behalf.

Using app

4 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Nov. 9, 2021

Thank you to Eduardo R for all his help with installation and integration of the app onto Shopify store. The process was smooth and my website is ready to go! Thank You so much - Katherine www.coconutluxe.com.au

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

I was having trouble submitting a manual review and contacted support. Ed responded, but he was very kind and impressed with his response!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

The app is very easy to use.When I don't understand something, Allent of the support team will reply me in time. This app is a good choice.

Store

Aimvein

Using app

About 17 hours

Total reviews

6

Average rating

5.0

4 / 5 Share

Nov. 9, 2021

The app itself is great, however I did not realise I had to install a widget for the reviews to be visible on my website. When I contacted the support team, I had a quick and efficient response and they sorted this out for me. Fast and great service! Thank you

Using app

10 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 9, 2021

Figuring out how to get an email sent to all customers who purchased product in the last 90 days. Fast and helpful response from Ronel R.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Kenn was so helpful and answered all my questions quickly and kindly. I used Yotpo for several years and eventually decided it's too expensive for how few customizations you can make. But the customer service is great.

Using app

About 6 years

Total reviews

4

Average rating

5.0