All reviews

Rating Breakdown

  • 5
    91% (6,418 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

Aug. 1, 2023

Very helpful customer support. They were quick to help me reinstall a widget that was no longer showing up after a theme update.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Jeorge from customer service was great, very helpful team. Have just started using Yotpo but so far so good. I did have to manually install this as our theme (debut) wasn't compatible with the auto-install, but was still easy with their instructions.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Love this app.The support is fantastic. I just upgraded to the Growth plan and they very kindly installed the review carousel for me which saved me a tonne of time and effort. Would definitely recommend

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Love it! Yotpo is super easy to use and they are always available on Chat and very thorough in helping.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Our company has been a customer of Yotpo for over three years. The level of service is always exceptional. I recently worked with Donald at Yotpo and he was exceptional and went above and beyond to service our needs.

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

The app suits my store very well and when I needed support they were very quick to come back to me and sort out my problem. Thank you!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 3, 2022

Customer service is very responsive. Had a question regarding manual review upload and Ronel got back to us quickly with the info we needed.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Customer support is great. Easy to integrate to our shop. Have used this on other shops and have always had good success.

Using app

About 22 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

So far so good - great app, great customer service support. Easy to get hold of support who quickly answered any question we had.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

So far so good...I had a bit of an issue installing but Radly was amazing at helping me resolve my issue. The support was quick and easy.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

The app is easy to use and their support is great and easy to contact. I got really fast service that I am pleased with. Thank you Happy S! :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Donald was super helpful and answered my questions questions quickly and clearly. Very impressed. Thank you.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Great app and great support. Eunice P helped me fix an issue I had with the theme widgets quickly and effectively.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

So far, support was quick and efficient. The dashboard is pretty clear, may improve French translation

Store

Oxysud

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Very good customer support by Kenneth John M. It was easy to get hold of an agent, easy to speak to and express my problem and Kenneth was responsive and provided several solutions to my problem. /Happy customer

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Kenneth from Yotpo was very helpful in making design changes to our store, and implement the necessary features :)

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

customer support is very helpful. They are available 24/7. The review app design looks neat, Thanks for the help

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 13, 2022

We just switched to Yopto. We are so excited to use an app that actually works and grow our business. Happ S is fantastic and helped our problems so quickly and accurately. Thank you!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2022

Happy to have reviews automatically coming to my site! Had some trouble installing, but Jeorge helped me get it set up. Now it's working great.

Using app

10 days

Total reviews

2

Average rating

5.0

1 / 5 Share

Feb. 11, 2022

Extremely hard to use. I upgraded then down graded to the free plan. So stressed out using. I dont know why it has to be this difficult. and its like you read the instructions but it tell you nothing. Customer service was helpful but the app is too hard to use

Using app

6 months

Total reviews

2

Average rating

3.0