All reviews

Rating Breakdown

  • 5
    92% (4,083 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,381)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 8, 2021

I'm new to the app and have needed a lot of help getting started. The customer support team has been great so far! Very happy with the service!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

We have been using this app for years - very happy with the proposition. Customer support is excellent, and they are constantly releasing new features to help drive conversions and serve customers more effectively. Highly recommended. Ethical Bedding

Using app

About 1 year

Total reviews

8

Average rating

5.0

4 / 5 Share

Nov. 8, 2021

We are using this app to send out review emails, and Howell was very helpful answering some questions. Good service!

Using app

6 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 7, 2025

Super service client ! la personne en ligne avec le chat m'a aidée à configurer les avis sur mon site, je suis très satisfaite ! la personne était patiente et très claire, elle m'a bien aidée ! merci beaucoup Le 18 août 2023 : Nouveau contact avec le service client aujourd’hui : j’ai été aidée par John B qui fut efficace et réactif. Mon problème a été résolu rapidement, je suis très satisfaite, merci beaucoup ! 18 août 2023 19h50 : Many thanks to John G who soldes à second problem very quickly 6 octobre 2025 : parfait ! Encore une fois super service client ! Merci beaucoup

Using app

Over 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 7, 2021

great customer service, really helpful with all tasks that are needed to be done! you can contact them any time

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 6, 2021

Although I'm new to Yotpo (Day 1) I just have to say I'm loving it already. I had the pleasure of getting Donald U. on support chat and he helped me for such a long time going above and beyond. He even helped me via video chat fix a glitch in some custom code. I'm beyond impressed with the dedication of the Yotpo team and I think this is going to be a great partnership for my brand! -Megan, founder/Lemonhead.LA

Using app

About 1 year

Total reviews

9

Average rating

4.6

4 / 5 Share

Nov. 5, 2021

They were with me for about half an hour and solved all my issues. Great service even on a free plan.

Using app

3 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 5, 2021

excellent support my problem was solved in less than 10min. I recommand yotpo and i give 5 stars !!!

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

Elite customer service from Eduardo! Tackled my issue head-on without any reserves. Thanks again mate!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

Good experience so far. Ronnel seems to make extra efforts to help with any issues. Will use for other stores

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

Increíble servicio de atención al cliente. Siempre están dispuestos a ayudarte sobre cualquier cuestión que implique a Yotpo. Además, la herramienta funciona correctamente y ayuda mucho a generar muchas más reviews. Gracias!

Store

GOVALIS

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2022

The app has been great so far. The on-site widgets display reviews nicely and the customer service has been helpful! Looking forward to seeing how the auto-review emails send out. Thanks, Orly P for helping out with Yotpo APIs Thanks, Nick S for helping out by adding Yopto Ratings on Home Page.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

I used this app on a previous ecommerce platform and Mark, my Growth Support Hero, helped me remap my old reviews to the new platform and website. He was really helpful and made sure everything looked 10/10 in the end. Really happy to have this app as a part of my website and the support team that is behind it!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2021

good app customer support quick and useful. Build my store so nice. Thx. Still trying to add more functions on my site.

Store

Nestour

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Eduardo R was super helpful with installing my Yotpo reviews into my product listing for me! Glad I am back with Yotpo again. Allen was also really helpful with doing some coding on my site with Yotpo. Thanks so much!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

Amazing support team! Jo assist me in creating a dedicated SEO page. Very responsive and provided me with helpful information.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2022

Allen Yotpo, did a quick job on removing Yotpo from my webshop. Easy to communicate with and if i dident have to change to another service i would really recommend their customer support. Its great. Happy Easter

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

Very helpful solved my issues in minutes! Installed the app years ago and have never had any issues until now and it was solved very quickly.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

I encountered an issue with reviews not showing up in the product section. I chatted with Nick who was extremely helpful in assisting me with the problem. He was able to fix it. I am very happy with the service

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

We had an issue after installing the app. Mark took care of this and after 24 hours, the issue was solved and we started receiving our first reviews.

Using app

6 days

Total reviews

8

Average rating

5.0