Yotpo Product Reviews & UGC

Feb. 11, 2022

I had to switch back to the free version of the app because I will be closing my store soon and Nick S. helped me solve an issue I was having quickly and easily. He was a great help and very patient. Thank you Yotpo for the last 3 years together!

Dec. 25, 2023

Efficient and professional! Daniel did a great job and resolved my issue in no time! Thank you! Well done Yotpo!

Feb. 11, 2022

I have been using yotpo for a year and its been great. no regrets. i love the customer service very efficient, recently was helped by one of the staffs Eduardo R very quick to help. thank you

Feb. 11, 2022

The best customer service around! Gimbert was professional and did all of the customizations that I needed to have my website working perfectly Thank you!

Feb. 10, 2022

Yotpo has great customer service! Ronel helped me when there wasn't any info on google or anywhere else!

Feb. 10, 2022

I needed some help, and the chat operator named Robertini was beyond helpful. He help me with some installation problems, he was extremely nice, fast, and in no time everything was set-up. thank you.

Feb. 10, 2022

great experience with customer care helping get this app integrated with my site. quick response and very kind

Feb. 10, 2022

Yotpo is a great app for collecting and displaying customer reviews, and they have a quick/responsive customer service chat!

Feb. 9, 2022

I was having trouble with moderation of my reviews and Nick S. helped me resolve my issue quickly and efficiently! Thank you!

July 26, 2024

Wendyle Christian was very helpful and informative. He was a pleasure to chat with and had all the answers to my inquiry. Great app and excellent customer service!

Feb. 9, 2022

I am using this app to run our loyalty program and I am very happy with the capabilities. To get a bit more advanced you do have to upgrade, but the small business bronze plan has a lot of capabilities. Donald U provided amazing customer support. I use Yotpo for Reviews as well.

Feb. 9, 2022

Very fast response time. Answered most of my questions. Was hoping for more clarity around auto-review sending.

Feb. 9, 2022

The support is very reactive. Solved a problem in a very fast timeline so we can merge our older reviews.

Feb. 9, 2022

Yotpo is the best review app out there! They have the best feature but also, and this one is important to me, best support service. They always answered my questions quickly. Thanks Yotpo!

Feb. 9, 2022

I just added this app and can already tell this is going to be great! Their customer service is fantastic, looking forward to using Yotpo!

Feb. 9, 2022

We have been using Yotpo for quite a while now and love it, easy to set up and it has certainly helped with our sales. More importantly, the support is second to none, we had a small issue with our store recently and it was addressed by Howell extremely quickly. 5 Stars Yotpo Thank You!

April 11, 2022

Great customer service! James helped me quickly solve an issue with a display feature and everything works properly.

Feb. 9, 2022

Yotpo is the greatest Howell Keith R has that customer service. Love the app price could be better once you go above 500 reviews but what the heck everyones got to make money

Feb. 8, 2022

Love the app, very easy to use and the support is great. Every-time I have a problem or I need their help they are always available and ready to help.

Feb. 8, 2022

I have been using Yotpo for a couple of months. The Yotpo support has always been amazing. Anytime there is an issue, I am able to get in touch with someone on direct chat and for the most part, all of my questions and issues have been handled quickly and well. My most recent interaction was with Howell Kieth, and the support I received was fantastic. Based on my experience with the customer support alone, I would give Yotpo 5 stars. I am giving 4 stars because the Yotpo platform is not fantastic - it is slow, buggy, and not easy to modify design and function without accessing higher tiered plans and manual CSV file editing. Additionally, some desirable features (such as integrations with Klaviyo and other apps) are only accessible on plan tiers that are far out of reach for the average small business. All in all, the customer support and documentation make up for the platform headaches, and I look forward to using Yotpo further.