All reviews

Rating Breakdown

  • 5
    92% (4,083 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,381)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 27, 2021

Amazing app and amazing customer service! Easily set up and super helpful when I needed help!! Thank you so much.

Using app

3 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 27, 2021

Great customer support, they created a reviews page for me within the twinkle of an eye. I recommend this app to anyone.

Using app

About 1 hour

Total reviews

3

Average rating

3.7

5 / 5 Share

Feb. 3, 2022

Nick S helped me a lot! He was a big help, awesome service :) He re mapped a review and did it super fast!

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

Yotpo help desk is very successful. The support I got from "Eduarso R" and "Eunice P" was just perfect, he solved our problem very quickly.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Was having some widget re-install issues after I changed themes - but support (Jeorge) responded quickly and got my reviews back up and running. Thanks so much!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

Ive been using Yotpo for years across multiple stores. Not only does the app function extremely well the customer service I've received has been amazing!!! Lemuel with the customer support team went above and beyond to help me with a few things he honestly didn't have to. Made a world of a difference for me! Yotpo has a lifetime customer in me and ill be sure to tell everyone I come across this is the only solution for reviews!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Thanks Jo Lorenz for helping The Sweet Kitty Club with adding our widget to the site. Big help! kuddos

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 25, 2021

Great app, great customer service! Nick S. is the best. He was very helpful and professional. He resolved all the issues that we had.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2021

I was having issues with manually uploading my past reviews. But customer service was there to help me get everything set up. Thank you!!! As a small business owner, customer reviews are gold.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Excellent customer service and support. My rep this morning, Eduardo R. was amazing! Knowledgable, helpful, and he fixed my issues in hot second! Thank you Eduardo :)

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Very helpful staff and an easy to use platform. Would strongly recommend for building customer trust on any website

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Manny and the team from Yotpo is awesome! Yotpo is well worth the money and will pay you back many times over.. Been using them for close to 10 years.. You pretty much set it and forget it and reviews just starts rolling in! Recently needed to migrate my product reviews to a new website and Manny made things very easy! Took less than 24 hours and all reviews were published to the new site.. Thank you!!

Using app

About 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

I added the app, but the colours weren't sitting well with our theme and made the copy unreadable. The support team helped me to change these colours over live chat really quickly. I feel they could be there for any other small support changes.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Very impressed with Yotpo and it's functions. Their customer service has been incredible. Donald has been a huge help in setting up the app and customizing it too our needs. Thank you Donald and Yotpo!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Allen at Yotpo helped me with my issue and was very easy to communicate with. We now have the star rating visible on all product pages.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Superb customer service from the team at Yotpo, in particular Orly was excellent at helping me with my Yotpo/Shopify queries. Thanks again!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

Talk about some killer customer service. Highly impressed with the app and the services they provide.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

I love this app and all the possibilities. Also got good help with costumizing from both Eduardo and Lemuel.

Using app

Over 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

I needed to change the opacity and color of my reviews tab after doing a Google Analysis. Donald from Growth Support answered my chat and helped me navigate. I went back later to check and it was unable to save. The great thing is that Yotpo sends the chat and I was able to respond and still chat with Donald who fixed it for me and now it's live. That was fast and the best client service on a back end provider I've had in a long time. Thanks for making it so easy!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

Lemuel & Howell Keith R from Yotpo, who assisted me with importing site reviews was great, the team is always willing to help. The app works well and is proving to be very helpful gaining reviews...would highly recommend.

Using app

8 months

Total reviews

7

Average rating

4.9