All reviews

Rating Breakdown

  • 5
    91% (6,419 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

Feb. 5, 2022

Yotpo is a great app for collecting reviews and growing business. I love the support from Yotpo team.

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 5, 2022

Overall a great little app with excellent support. Been using it for about a year now, building the reviews

Using app

Almost 3 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Feb. 5, 2022

It does a good job of getting reviews and has good support, the features are very functional and help drive sales.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2022

I had an issue that i couldn't solve by myself. I had to contact support, and to my surprise they had a very fast response and great support. Thank you Lemuel for your assistance!!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2022

This is really unprecedented app with its features, and I can't stress you enough to give it a shot, and many thanks for Gimbert from the live chat support for helping me setup everything in just a few minutes!!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2024

John G helped me figure out the formatting on my site and it's made a huge difference - can't thank him enough! Great online chat support.

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

great support! The customer support are very responsive and helpful, Arven give me a great help. I am very pleased with this app.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Yotpo has been good for my business and very helpful when I needed it. Nick S helped my today and did a great job! Thanks!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

A+ 10/10 app and great customer service. Having a good review system helps us convert more customers on our website, I highly recommend giving this app a try, the Yotpo SMS bump app is a great addition too.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

I used this app to help me install Yopto and Eduardo R helped me get it done as quickly as possible. Thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Orly was very pleasant to work with. All of my needs were met in a timely manner. Best customer service EVER!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2022

This is an awesome app!! Highly recommend. Their customer service is incredibly helpful and so far we have had very few issues. It's incredibly intuitive to use and integrates very well with shopify Doner was so helpful!! Helped me figure out a solution and it was definitely not the easiest - thank you SO much!!!!! Update: Ronel was SO fast to help me with reviews displaying incorrectly on our site. They resolved my issue in 15 minutes, thank you Ronel!!

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Once again, incredible customer service! Thanks to Happy we were able to determine a solution to an issue with automated emails within YotPo. This is the third time we've reached out to their customer service, and our problems have so far been addressed swiftly and without a hitch.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Great app for user reviews to lead your business! Highly recommend. Extremely flexible to use with great user interface.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Eunice helped me quickly and efficiently solve my issue. I needed to get yotpo re-integrated with my Shopify site and she was able to update the code to make it display again. Very helpful!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Doner P. was the person that was able to help with an issue I had with Yotpo. He was very professional and patience with me. He is the type of people we need today. Thank you Doner.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

Great app. We have received so many valuable reviews. The customer service team is also great. I spoke to Nick S who was super helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

Amazing customer service, Keith has been a huge help onboarding Yotpo. By the far the easiest and most convenient customer experience out of all my digital service providers.

Store

SA1NT

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

We enjoy the Yotpo review app, as well as the super fast support Yotpo provides! Howell was incredibly helpful, and personable when dealing with a question I had, and quickly resolved it for me with great feedback as well!

Using app

Almost 3 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 15, 2023

Eduardo R was very helpful. i am moving my site and answered all my questions and more. Thank you for helping me. For another issue I talked to Orly P and had a great help. Chat works great and all the people on the help desk are very capable. Thank you I also wroked with Doner P today and customer service is outstanding.

Using app

Almost 2 years

Total reviews

4

Average rating

4.8