Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,019
chart
#1,165
All reviews
Rating Breakdown
Jan. 29, 2022
Customer support is exceptional & Kenn T (representative was really helpful & professional) Thank you
Jan. 29, 2022
Very helpful app to give our store visitors objective insights about our products. Excellent support. Kenn was incredibly professional and helpful!
Jan. 29, 2022
Yotpo Reviews app is a must have. The feeling of seeing your customer/clients reviews let you know that you’re doing a great job. The support you receive from the team is top notch. Example: I recently updated my theme and for the life of me I couldn’t figure out how to add the app back in. So I send a request for assistance late that night like around 11am. Received an immediate reply back from Manny who jumped right in. I fell asleep shortly after, woke up the following morning to an email saying all fixed. That is what I call TOP NOTCH SERVICE. Thank you Manny for all your help. Never once did they make me feel incompetent. Which I truly appreciated ❤️
Feb. 1, 2022
This chat service is amazing. You don't get automated responses but real help. My rep Eunice helped with all my issues quickly. Highly Recommend this app they are awesome.
Jan. 28, 2022
I haven't really gotten to use it yet but their customer service is good Gimbert was great! ........
Jan. 28, 2022
Bonne application, est très bonne aide de la part de Kenn qui a pu m'aider dans l'installation. Merci !
Jan. 28, 2022
Support is great. Eunice fixed our technical issue within a couple of minutes even though we're just running on the free plan for now.
Jan. 27, 2022
Vergian was patient, detailed, and super helpful! Our team has had such a great experience with all our Yotpo representatives.
Jan. 27, 2022
Great app, super helpful support as well! They do a great job getting reviews for the site, and I've seen a huge uptick in review submissions since implementation!
Jan. 27, 2022
Incredible customer service - Kenneth John helped us quickly and easily navigate tech issues with our PDP in order to link successfully link our reviews.
Jan. 27, 2022
I am two days into using the reviews by Yotpo and I am already blown away by the customer service. They are kind, quick and efficient. I have not been treated so well by any other company. Nick S. has been great.
Using app
Over 2 years
Total reviews
2
Average rating
5.0
Jan. 27, 2022
This app made it easy to collect reviews for our different products and website. Nick from customer support was very helpful when we wanted to transfer reviews from an old discontinued version of our product to the new version of the product so we wouldn't lose all of our review over the last few years.
Jan. 27, 2022
OMG I was lucky enough to be helped by Edourado when reaching out for a Yotpo assistance. He went above and beyond to help me and exceeded my expectations. Creative, experienced, competent and solution driven person and patient on top. Couldn't be happier with the entire experience and I dont say this lightly.
Jan. 27, 2022
Good thing about this app is you'll always find the chat support to be friendly and ready to provide human support unlike bots at most of the places. Eunice thanks for the support :)
Jan. 27, 2022
Support has been excellent. They respond very quickly and were more than willing to add the review function to a page for us.
Aug. 18, 2024
What an incredible service. I couldn't get my star ratings to appear so i asked on live chat. The responses were so fast I thought it was a bot! Rovi C helped me. I simply ticked an approve notification on my Shopify website which gave him access to my site and in 5 minutes he got the stars working and even adjusted them when I cheekily asked. I'm delighted. Highly recommended. Thank you guys.
Jan. 26, 2022
Had a support query, this was answered really quickly and the issue resolved Thank you for your help
Jan. 26, 2022
Yotpo product reviews work amazing, we wanted to tweak the plugin a bit and Ronel was super helpful, everything was done in few minutes and now looks exactly as we wanted it. Thanks a lot once again.
Jan. 26, 2022
I use this app to have customers review product and display for future customers. Keith has helped me add reviews on products to display
Feb. 3, 2022
The customer service is great! I had a problem setting up the widgets on my page and Ronel quickly assisted me and had everything up and going in a matter of minutes. Thanks Ronel for doing an excellent job! Update: I needed help on importing my Facebook reviews to Yotpo and Nick explained to me exactly what I needed to do. Yotpo has the best customer service!