Yotpo Product Reviews & UGC

Jan. 25, 2022

Just installed, Looks great excited to start using it fully! Nick S Helped me so much in getting it to work. Awesome job!

Jan. 24, 2022

When I changed my theme to a new one, I had two choices either to use Shopify's Product Review or Yotpo. I was struggling to choose which one to go to even though someone recommended Yotpo. I am so glad I chose Yotpo as it provided more functionality for conversion. But the key deciding factor why chose Yotpo without hesitation was the level of support I received from Eduardo R today via chatbox. He was very efficient and knowledgeable and nothing was too hard for him. I came from an IT senior management background and I managed numerous people if I was to hire I will have Eduardo any time. I can't thank him enough for how valuable support he provided me today. Eduardo placed the product review where I want it to appear and he solved all of my product review-related problems and ratings. Thank you so very much, Eduardo. My heartfelt thanks to you. from the very happy customer of your technical support

Jan. 24, 2022

Customer service is brilliant, the app is also very user friendly. Will recommend people to use it. very nice

Jan. 24, 2022

Wow Radly was incredibly helpful!! I'm very excited to have this app all set up. Couldn't have done it without the tech support feature.

Jan. 24, 2022

Thanks to Radly, who helped me out with a few questions regarding our account. For us YOTPO is the best solution for collecting reviews, because of the many possibilities to get in touch with your customers. Highly recommended

Jan. 24, 2022

We have used this app for a while & the customer service is fantastic. Started with Free plan for a couple years - now upgrading. Still received great service even with the FREE plan!

May 11, 2023

Excellent app, great service! Anytime I reach out I get quick and easy customer service. This last time, Ronel and Rhenant did a stand up job :) Thanks again!

Jan. 24, 2022

Nick was super helpful and awesome! We are very excited to be using Yotpo again, for both reviews and loyalty rewards!

Jan. 24, 2022

This is our go to review collection app for multiple stores. With automated review requests, a robust free plan, analytics and a fantastic support team there is so much to love about this app. It's easy to set up on your own, but if you can't manage their support staff is always there to help. I've talked with Nick on multiple occasions, and he is always quick to respond and a great problem solver -- a real rarity with Shopify app support!

Jan. 24, 2022

Had an awesome experience with the support team courtesy of Howell Keith R. He made the required changes quickly and efficiently and showed great patience and consideration.

Jan. 24, 2022

Great customer service and flexible plans for different business needs. Recently had a good experience with Chat help, aided by "Happy S".

Jan. 24, 2022

I'm currently testing multiple review tools. I ended up installing another review app that is localized to my market. Yotpo gives the free version up to 50 order per month that is a great starting point for small businesses.

Jan. 24, 2022

The customer service i received from Eduardo.R was fast and efficient , he helped with the installing of the widgets because i was having a difficult time with it. I'm really grateful for his patience and his work ethic. I will definitely give a feedback after i see some results.

Feb. 9, 2022

I'm rating the great service I received from Doner P. It can be hard as a soloprenuer doing everything on your own, so I really appreciate when I am able to get help through Yotpo Support to help me get things fixed, done quickly and correctly! Thanks for your help Doner! Also got great service from Eunice. After getting a bit of a run around from another representative that didn't fix the issue I was having, I luckily got my support ticket assigned to Eunice who was GREAT! She resolved my issue within 24 hours.

Jan. 23, 2022

Kenneth John M. was of great help! We were able to export all of our Google Reviews and implement it into a carousel on our home page! Great app.

Jan. 23, 2022

We collect reviews on autopilot & the Yotpo team are super helpful. Keith jumped into my shopify & helped integrate the reviews carousel & product page reviews! love it

Jan. 22, 2022

App is working perfectly and the customer service that helped onboard the widgets on to the site were a breeze to work with. 100% recommend yopto for your reviews and loyalty rewards as well.

Feb. 20, 2023

Yotpo has great customer service. Ronel R. was able to fix my issue quickly via the chat feature. Thanks!!

Jan. 22, 2022

amazing.. i needed help with adding the widget and Gimbert was the best help.. issue was sorted in minutes..

Jan. 22, 2022

Fixed my issue very quickly! thank you so very much! Kenn was very helpful and made it easy. Can't thank you enough!