All reviews

Rating Breakdown

  • 5
    92% (4,082 ratings)
  • 4
    3% (145 ratings)
  • 3
    1% (31 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (129 ratings)

Reviews with Text

  • 99% (4,380)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 4, 2021

This app is simple and effective. And if you need assistance, the customer support team is professional, attentive, and patient. They are the BEST, especially Mark, and the very first person who helped me, sorry I can't remember the name. Again, thank you very much!!!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

Great customer service and easy to use functionality. I am excited to see what else this app offers me

Using app

About 19 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 5, 2021

Great customer support - Jo & Ronel helped me out promptly to help solve in issue within settings. Haven't had the chance to utilise app fully, but so far would recommend.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 3, 2021

Great customer service, even on the free plan. James was very quick to address our problem. The widget is also very easy to get up and running.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2021

customer support is always very prompt and professional. We recently had a chat with Ronel, was very helpful and kind. as system there is several features that we wish they will add for users.

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 2, 2021

I use this to show my reviews from multiple channels. I recently updated my theme and needed some customization. Ronel was great with helping me.

Using app

About 3 years

Total reviews

9

Average rating

4.3

5 / 5 Share

Oct. 2, 2021

Amazing service from Ed! Reached out for help with issues on the website and Ed was able to resolve it within minutes. Was planning to go for a paid plan and wanted to try out Yotpo. Based on interactions with Ed, I have no more doubts. Will go for paid plans! Way to go Ed!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

I love this!!! It looks so professional for our website and the emails requesting them after purchase are very helpful so we have a steady flow. I had some trouble with the reviews appearing at first and Manny from support was very helpful in guiding me to figure out the settings.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 26, 2022

Works well. Spoke with Manny and angelo s and helped me merge my accounts and get back my reviews. Thank so much!

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

Yotpo is easy to use and provides a lot of great features to help grow your business and sales. Highly recommended. They are also fast to respond and their help team is amazing.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

Yotpo is great app for user friendly collection of reviews. Their support team is also responsive and quick to help resolve issues, especially Ronel.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Awesome support, great product - super happy. Just had an urgent issue needed help with and it was done for me rifght away over chat

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Nice app and nice service, give us a great help! This APP has solved our troubles, and the developers are also very patient to solve our problems, thank you very much.

Store

Dilicn

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

great app for reviews! builds trust w customer. also Kenneth was a great help in transferring reviews to new theme!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

I really love the control I get over messaging and branding with Yotpo. And their customer service is the best. Always prompt and helpful...and easy to reach (which is very unusual these days!).

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Jo Lorenz is very cool and pro ! thank you for all I will recommend your service ! Thank you so much!

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Jo Lorenz went above and beyond to answer all the questions I had regarding putting the widget on my page. Also went to the extent of having the rating added to the top of my product page, which is so helpful as I work on building trust with customers. Great app and great customer service

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2021

Its a great app . cant ask for more . all my needs were met and great customer support. immediate response to tickets were given.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

Eduardo was absolutely amazing !! I needed help setting up product reviews and he was super quick to respond and super helpful. Thank you so much for such an amazing service !! Love the app, love the customer service even more.

Using app

2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 27, 2021

So far, so good. Customer support has been quick to respond, even though we're currently on the free plan. "Growth" seems a little pricey for the upgrades that it offers, but if we see good engagement and conversions, we might swing for it (as a brand-first business, I can only stand the thought of sending non-customizable reviews emails for so long).

Store

VENIM®

Using app

6 days

Total reviews

1

Average rating

4.0