All reviews

Rating Breakdown

  • 5
    91% (6,419 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2022

Nick was ever so helpful. He went above and beyond, not only helping me with my initial issue but he fixed other issues that he noticed on my website. Great service, thank you Nick.

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2022

We had Keith Howell help us customize Yotpo on our site. He was awesome to deal with. Understood what we wanted to do and helped out with ease. Highly recommended.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2022

Product support with Donald was outstanding! Perfect help from someone who knew the product very well!

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

Donald, thank you so much for helping us. We are very appreciative and grateful. Donald was fast and knew exactly what I was talking about and resolved my problem fast. Thanks,

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

I've been using this app for my online store HumanityShield.com and, so far, it's been really amazing. I love how clean and simple it is. I also love the 5 star support that I got from Kenn who helped me fix a technical issue with 2 of my customer reviews. If you want to improve your Shopify store's social proof, use this app.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

Kenn T Thank you sooo much for your help. Your service and time to complete my problem was very fast. You were able to fix the issue of adding my star ratings to my products and I'm very appreciative and grateful for that! Kenn deserves a Raise , customer service was superb -Levels Brand, LLC

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 21, 2022

Once set up, Yotpo is great! It did take quite a bit of time to set up, with some bugs in the Yotpo platform and some slow update times on some features. The support is awesome, and will fix anything instantly. As a person with little understanding of code it did take a lot of hours of support with both Shogun (our page builder) and Yotpo. But end result, great!

Store

Cosgear

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 21, 2022

................................Fast and super friendly! ...........................................

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

This is a wonderful app to showcase your reviews and also to collect them in the future. Its very easy to get started and user friendly. I did have an issue installing the final stage of the widgets. I reached out to support and not only did they help me, they practically did everything for me, it was so nice as I am not the most tech savvy person. Rein was absolutely incredible, so responsive, and was very patient and held my hand every step of the way. Thanks to Rein, my reviews are all updated and resolved all the technical issues that I encountered along the way. Very pleased and highly recommend Yotpo and especially Rein.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

So far the support is amazing! I haven't had the app for too long, but I'm sure with all the integrations it will be great. Thank you!

Using app

Over 2 years

Total reviews

8

Average rating

4.4

5 / 5 Share

Jan. 20, 2022

I love the app and how the whole team is helping when there are any questions. Donald U helped me very good with my problems and solved all of them !

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

I felt lost as all my review data suddenly disappeared. I used the chat feature and Kenneth John M. patiently helped me. Not only he was courteous, but he resolved the issue within 2 minutes. Thanks!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

So far this app is outstanding. I ran into some glitches but James Edmar from the chat walked me through everything. Customer service is everything, thank you James!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

Just what I wanted, shows reviews on every product page, customisable, it’s great! I struggled to install the app but Manny from support was amazing and made all the changes I’d hoped for. Thanks so much!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

Ruli and Happy were both very helpful with a couple of technical issues I experienced. Both solved the problems very quickly for me! Thank you again!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

great - customer support is amazing! thank you eunice!! They have been amazing helping me to move over reviews from godaddy to shopify!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

After a few teething problems, I am pleased with the site. A big shout out to Keith Howell, who was really helpful in helping me understand the issues and correct them. The email review requests look professional

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

The customer service Yotpo provides immediately makes this the superior review collecting software.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Donald was awesome and super helpful with getting the app set up and reviews running on my website! I appreciate the prompt and amazing customer service.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

Wouldn't install on current theme and after giving collaborator access the live chat team installed all widgets and review carousel promptly and perfectly first time. Lydia

Using app

5 days

Total reviews

1

Average rating

5.0