Yotpo Product Reviews & UGC

Jan. 19, 2022

Great support! Very fast and responsive chat support within the app. It takes seconds to install and configure on to your thme

Jan. 19, 2022

James was a great help, I hadn't installed my widget properly but he fixed my issues really quickly!

Jan. 19, 2022

Nick was very helpful in answering some questions I had about using this service. It should be more obvious that certain features are not available to certain plans such as the [ESCALATE] email feature on review moderation screen.

Jan. 19, 2022

I found Yemuel C very helpful when I needed assistance with the app integration. Really appreciated the help :)

Jan. 19, 2022

I imported the wrong reviews on a product and I would like to delete them. Lemuel fixed my issue in a timely manner. Thank you very much!

Jan. 18, 2022

I was having issues with the automatic install of the app and I used the chat to get some assistance. Eduardo R went above and beyond what I expected and helped me remove my old review box, install the Yotpo one, and even add a title for it using my website theme. I was genuinely impressed with how much he was able to help with.

Jan. 19, 2022

Eduardo did an excellent job in helping me import reviews from another app! Very easy to follow and communicate! Also just got help from Nick S! Some script was not on my theme that i needed and he easily added it for me! Very quick and easy!

Jan. 18, 2022

Doner was such a big help and answered all my questions. I was able to get our reviews up and running in less than half a day and he helped with a few suggestions to optimize our site.

Jan. 18, 2022

Doner was extremely helpful. Our team had an issue with accounts/reviews, and he was able to quickly resolve our issue! Very stress-free customer service experience, thank you!

Jan. 18, 2022

So far so good. I was having a little bit of a challenge getting all my widgets in place. I reached out through the chat and received a response right away. Radly was very patient and helped me with all of my concerns as well as getting my widgets in place.

Jan. 18, 2022

We were a little confused at first but we contacted their support service immediately. Was very impressed by how fast and patient they were regarding my queries even though we have multiple questions!

Jan. 18, 2022

Allen was very helpful. I had minor issues installing on 2.0 but they knocked it out pretty quick. Grateful for speedy service.

Jan. 17, 2022

Donald U was very helpful and provided great service! I am new using this app and he made it all so clear and easy!

Jan. 17, 2022

I was having an issue with my reviews widget and Eduardo provided me excellent assistance. He resolved my issues right away and with such professionalism and patience with me as a new store owner. Very outstanding service.

Jan. 18, 2022

Great! Donald & Eunice helped me and was super helpful. He assisted with installing the reviews on my new theme and adjusted the margins for me.

Jan. 17, 2022

For some odd reason all of my reviews had been removed from my online platform, I jumped on the chat and had someone helping me within two minutes! Customer service team were more than happy to help, i was working with Eduardo R, he jumped onto my website and fix the problem straightaway. Some of the best customer service I received in such a long time.

Jan. 17, 2022

I really appreciate their determination in helping us. It's so great to have them on our back as they try their best to resolve our issues. Regards to Ronel from Yotpo Customer Support Team, for his patience.

Jan. 17, 2022

英語でしたが、とても丁寧に対応してくれました。 Nick Sさんありがとうございました！ I used chat support. His supporting was very polite. Thank you so much, Nick S!

Jan. 17, 2022

I had a issue with trying to upload the widget onto my website, James was very knowledgable and helped me to get the widget up and working on my site, It looks greatQ.

Jan. 17, 2022

The app is great, helps to give my customers peace of mind about the quality of the items in my shop-- and I'm also very happy with my recent tech support experience. After changing my theme the reviews weren't displaying properly and I couldn't figure out how to fix it on my own. It did require manually reinstalling, but the person who worked with me took care of it and was very pleasant and beyond helpful.