All reviews

Rating Breakdown

  • 5
    91% (6,410 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (206 ratings)
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5 / 5 Share

Feb. 7, 2024

Very satisfied with customer support! They helped with in-depth website issues just in time for our store to launch! We are extremely appreciative of the free-plan for fresh new businesses and will be sure to use and recommend them in the future! Huge thanks to Joian with the support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Feb. 7, 2024

Great service and Ruzsel helped us immediately with the repositioning of the widget.

Store

Pettsie

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 6, 2024

Excellent customer service! Daniel P helped me out tremendously!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 6, 2024

I am not a tech-savvy person and working with code is very intimidating. Jeorge was extremely helpful, professional, and a joy to work with. He made it extremely easy to install the app and all it's features onto my website.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

1 / 5 Share

Feb. 6, 2024

complicado de usar. no es clara las opciones y las reseñas no aparecen

Using app

About 1 hour

Total reviews

2

Average rating

1.0

Developer Reply

We're sorry to hear that you're experiencing issues with our product. We have tried looking for your account with us and can't seem to find it. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.

5 / 5 Share

Feb. 6, 2024

Great service!

Using app

Over 8 years

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Feb. 6, 2024

Thank you Ruzsel for your help and appreciate your call to explain me everything in detail.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Feb. 5, 2024

Great app and great customer care. Thank you to Rhenant for assisting me :)

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 5, 2024

It's an excellent app and the support team is amazing

Store

Lani.mx

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

March 12, 2024

John G helped our team with our task. He was a huge help!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 4, 2024

John G was a great help

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Feb. 4, 2024

Super fast support. And John G. was super kind and solved all the issues. Thank you

Using app

About 2 years

Total reviews

7

Average rating

3.4

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 2, 2024

I love this app, it's really helpful for social proof. Also, I've reached out on different occasions for help and I've always received great treatment from the support team, specially recently with Jeorge Kenneth

Store

Kino

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Feb. 2, 2024

Many thanks to Doner P. Fast, competent, on point. Great customer service!

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Feb. 2, 2024

Awesome rapid response from Doner P - got on the case and sorted our issue with ease - great customer support Yotpo team and Doner you rock!

Store

byFoke

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Feb. 1, 2024

Rhenant was helpful

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

March 5, 2024

Super fast and quick to solve my problem. These guys are amazing.

Using app

Over 6 years

Total reviews

5

Average rating

4.2

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 31, 2024

Daniel S. provided the best costumer service! Keeping this app for sure!

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Jan. 31, 2024

Top!

Using app

About 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 31, 2024

Brilliant, solved our issue!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!