All reviews

Rating Breakdown

  • 5
    91% (6,410 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (206 ratings)
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5 / 5 Share

Jan. 30, 2024

great store

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 30, 2024

John was great and helped us get the reviews widget figured out

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Jan. 30, 2024

John G. molto bravo, è riuscito a risolvermi il problema in 1 ora. Soddisfatto al 100%

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Jan. 30, 2024

Thank you for your hlep, Joian Z

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Jan. 29, 2024

Rhenant did a fantastic job in the support. Very efficient and to the point.

Store

Aarding

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Feb. 1, 2024

Ruzselさんがオンライン通話でサポートしてくれたので、スクリーンをシェアしながらサポートを受けられ大変助かりました!チャットのみのサポートが多い中、このようなサポートは本当に素晴らしいと思います。ありがとうございました!

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 28, 2024

Yotpo has been a game-changer for my Shopify store, seamlessly integrating with the platform and revolutionizing the way I build customer trust. Its user-friendly interface and automated review requests post-purchase have not only saved me time but also generated valuable feedback. The visually appealing and customizable review widgets enhance the overall aesthetic of my store, while the social proof has significantly boosted customer confidence and conversion rates. The exceptional customer support, coupled with powerful analytics, makes Yotpo an indispensable tool for any serious e-commerce entrepreneur looking to create a trustworthy and appealing online presence. It's an investment that pays off in increased sales, customer loyalty, and a polished brand image. Highly recommended!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Feb. 1, 2024

Very quick on responding to my questions and problems and helpful Super good and understood what i wanted , loved the help, if i could connect i would connect with Arven S again Thank you so much Arven S

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 28, 2024

I want to express my gratitude for the exceptional support provided by Rhenant. He demonstrated remarkable patience and skill in fixing all the issues I was facing. Thanks to his dedication and expertise, everything now works seamlessly. Rhenant's assistance was incredibly helpful, and I appreciate the outstanding service he provided. Highly recommended!

Store

SHEIKA

Using app

2 months

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Jan. 27, 2024

I have to say the support is absolutely first class. I had some real issues, mainly down to my lack of understanding and dev skills to be honest. But all was fixed with in a matter of half an hour... A huge shout out and thankyou to Joian Z!! was backwards and forwards on my behalf on a Saturday morning... Fantastic support.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Jan. 25, 2024

Thank you Joian Z for your help, you're a star!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Jan. 25, 2024

Ruzsel J assisted me when trying to figure out how to do something. He was more than helpful & went above my expectations. Thanks Ruzsel

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 25, 2024

Contacted customer service with an issue and Doner assisted me promptly and resolved my issue. I’m very happy and will continue using Yotpo. They are great, give them a try!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

4 / 5 Share

Jan. 24, 2024

Support Rep Jeorge KV was excellent!

Using app

Over 2 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Jan. 24, 2024

Always fast and responsive customer service if there are any questions. The platform is easy to navigate as well.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 24, 2024

Agent Rhenant was really fast and organized when I needed help.

Store

KJUAR

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 24, 2024

Speedy, friendly, helpful customer service. Thank you so much, Rhenant T!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

1 / 5 Share

Jan. 24, 2024

Far too expensive for a pretty basic app. The app's main draw is its ability to push to Google and other socials. So far, I have had to engage with support no less than 10 times due to my reviews not exporting to TikTok Shop. On the TikTok side, they simply wont offer support for the issue. The issue has persisted for a month now with no resolution. My reviews have still not pushed to Google or Meta. And Yotpo support just shrugs their shoulders. I cannot give more than one star because there are many other review apps out there, for a quarter of the price, that do the same thing this app does (I'm not counting the push to 3rd party ecommerce feature because that feature does not work).

Using app

5 months

Total reviews

3

Average rating

2.3

Developer Reply

We're sorry to hear that you're experiencing issues with our product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.

5 / 5 Share

Jan. 23, 2024

I would definitely recommend this product , primarily becasuse of the support offered. Daniel was quick to get back to me & help me modify my code to get my SEO reviews page set up. Top quality service, thanks Daniel!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Jan. 23, 2024

Te ayudan muchísimo si tienes algún problema, solucionan rápidamente y te van guíando, la interfaz es muy cómoda, lo recomiendo mucho.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!