All reviews

Rating Breakdown

  • 5
    92% (4,164 ratings)
  • 4
    3% (155 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (124 ratings)

Reviews with Text

  • 99% (4,472)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 5, 2025

Joian Z was very helpful

Store

TRIHARD

Using app

Over 4 years

Total reviews

7

Average rating

4.9

Developer Reply

Thanks for your review!

5 / 5 Share

March 4, 2025

The customer service team, especially Joian Z is amazing! Once I have small problems using Yotpo-they are ready to help with the best solution

Store

ViveLab

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words!

5 / 5 Share

March 4, 2025

Joian Z, Thank you for your kind help!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for your review!

5 / 5 Share

March 4, 2025

This app is amazing! It has really helped streamline my workflow, and the features are super easy to use. I ran into a small issue with the review count not showing up, but Vien Saints E was incredibly helpful and quickly resolved the problem. Their support was excellent, and now everything works perfectly. I highly recommend this app and their great customer service!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

So glad to hear the app is working well for you! Appreciate the recommendation!

5 / 5 Share

March 4, 2025

Joian Z helped us a lot in understanding our status regarding Review Syndication with other stores. Quick and efficient!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear things are clarified for you! Thanks for the positive feedback!

5 / 5 Share

Sept. 22, 2025

Robert Kent was efficient, patient and very knowledgable! Thank you so much for your help today.

Using app

Almost 4 years

Total reviews

4

Average rating

4.8

Developer Reply

Thanks for sharing!

5 / 5 Share

March 3, 2025

Joian Z from Customer Support helped me export a CSV of our reviews, when I had trouble doing so myself. They were super fast and cheerful when responding and completely transparent, making sure I was updated throughout the entire process as the export took some time due to the number of reviews. Thanks for the help!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words! Speed, cheerfulness, and transparency are what we aim for!

5 / 5 Share

April 16, 2025

Yotpo has been helpful with us in terms of generating reviews for our products on our website and Warren P. and John G. of Yotpo support have been really helpful with us in modifying our product reviews as we do reformatting on our product listings. Thank you for all you do!

Using app

Almost 6 years

Total reviews

5

Average rating

4.2

Developer Reply

Great to hear Yotpo has been helpful with your reviews! we appreciate your feedback!

5 / 5 Share

March 2, 2025

Vien Saints E is patient and fabulous! He helped me a lot!

Store

Aoxun

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review!

5 / 5 Share

March 1, 2025

Vien Saints E - was an absolutely life saver. Super helpful with getting me started with yopto!! 5 stars!

Using app

About 10 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the GREAT feedback!

5 / 5 Share

March 1, 2025

Jeorge Kenneth V assisted me with adding reviews to my store. I had some trouble. Superb customer service and even suggested more features I added to my site. 10/10 service.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! we appreciate it!

5 / 5 Share

Feb. 28, 2025

Reymon provided a quick solution and assisted me with the scope of my inquiry. Thank you!

Using app

12 months

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for the positive feedback!

5 / 5 Share

Feb. 28, 2025

Working quite well. Ruzsel John & the support team have also very helpful with questions that arise.

Using app

9 days

Total reviews

4

Average rating

5.0

Developer Reply

Glad to hear it's working well! Thanks for the shoutout to Ruzsel John and the team!

5 / 5 Share

Feb. 27, 2025

Ruzsel J was great to work with. Yotpo itself has bugs (the UGC gallery component did not work for any of our stores), but Ruzsel was very helpful. Thanks,

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback and we will continue to improve our widgets. Thanks!

5 / 5 Share

Feb. 22, 2025

I’m pleasantly surprised by how amazing the Yotpo team has been! A huge thank you to Jeorge and Arven for your patience and dedication in resolving all the issues—I truly appreciate your help!

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Love to hear that! Huge thanks for your kind words.

5 / 5 Share

Feb. 20, 2025

Arven was able to assist me quickly and professionally. He was patient and able to direct me through the process to solve my problem. I am always highly appreciative of this level of customer service.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Glad to hear you were assisted quickly.

5 / 5 Share

Feb. 19, 2025

Super fast and friendly support! Thanks Vien E.!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing!

5 / 5 Share

Feb. 18, 2025

Vien Saints did an amazing job with customer support. We were able to share our collaborator code through Shopify and he was able to hop on and get all of the backend stuff done to fix some minor issues and I didn't have to lift a finger. Can't speak highly enough about my customer service experience with Yotpo!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Awesome to hear! We appreciate the great feedback!

5 / 5 Share

Feb. 18, 2025

Been great so far and has helped a lot with my google reach and Jeorge Kenneth was very helpful on chat. Reviews are cleanly displayed and I only have a few complaints with visual capabilities but you can make it work. Automatic review requests are very useful as well.

Using app

28 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback!

5 / 5 Share

Feb. 17, 2025

Using app

13 days

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for your review!