Yotpo: Product Reviews App

Incredibly helpful and efficient Customer Service, versatile Platform. Every time I contact them them are able to help and resolve any issues. I had Reymon Alvero a few times who has incredible knowledge and very efficient. Thank you very much!

John G was so helpful with all my questions that I had and even created a video to help explain something that I had a question about. I really appreciate them always taking time to help us out when needed.

Excellent support, they resolved the case and advised me on how to get the most out of it, as well as on new products.

We've been using Yotpo for a number of years and have collected hundreds of reviews. They've created a super simple system to help shop owners like us retrieve these highly valuable assets. Recently, we made the move to Shopify from one of the legacy shop sites, and while the two stores do not share the same language, we wanted to be sure we were able to move our reviews with accuracy. Yotpo and their CS team helped answer all my questions and went as far as correcting a few errors I found with the move. Vien Saints E, I appreciate the time you took to help me. Thank you!

I had trouble getting my reviews to show on my website, and I reached out to customer support. Vien reached out and was able to resolved the issue quickly, and right before my brand relauch! I was very pleased with the result and how fast I recieved an answer.

Great customer service and very prompt follow-up. Thank you!

Great support .. fast and very helpful! Many thanks to Doner P from the support team!

Thank you so much for Ruzsel John, he was very helpful !

We ran into an integration issue during setup, and Ruzsel J from the support team was incredibly responsive and helpful. They walked us through the problem step by step and made sure everything was working smoothly. It’s clear they genuinely care about their users’ success. Highly recommend Yotpo to any eCommerce business looking for a reliable review solution backed by excellent support.

I am grateful to the team and John Gatchalian in particular for helping us with the reviews migration. We had a seamless experience. John was incredibly responsive, knowledgeable, and guided us through every step of the process.

Awesome support! Raney S was super helpful.

Outstanding support, a special mention to Arven!

Great app that works really well for the most part, and has solid support. Kent B helped me clean up all the weird symbols that were showing up in my reviews export. :)

So far so good. It delivers exactly what I need. I have had a decent response rate from customer's providing reviews. I have needed to contact support a few times now (mostly because I am new to Yotpo and needed assistance in the setup), and the service has always been prompt, efficient and expert.

orly was great thank you

Team is responsive and very helpful when we needed to transfer reviews from Woocom to Shopify. Great customer service!

Great service always!

Angelo was very helpful on chat. We resolved the issue in a timely manner without any issues and provided additional solutions to our issue.

Yotpo has been amazing since we made the change. I couldn't be more excited about the functionality this unlocks, especially thinking about the ecosystem of options they offer like email, SMS, pop-ups, loyalty program, reviews, UGC. In my mind these were all individual systems that can't speak to each other and they all cost XYZ. I'm not saying this will be cheaper if you do the most economical option for each and tie them together, but this whole system will actually drive conversions and customer retention on a different level. And I only have to understand how Yotpo functions, I don't have to learn 11 systems. I'm a founder and have a COO and that is all for the team. We can't just pass this to someone. I'm about 2 weeks in, but the fact that the whole ecosystem can help support the other areas, I'm realizing I couldn't do half of this if they systems don't imtimately work in tandem and read info across the customer jounrey. And I have to mention Robert Kent was my latest help desk rep and he was the absolte best! Anytime I need to live chat someone I can get a real person and they fix my user-error generated issue.