All reviews

Rating Breakdown

  • 5
    91% (6,410 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (206 ratings)
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5 / 5 Share

Jan. 21, 2024

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 18, 2024

Arven was super helpful and resourceful!! He helped me import my reviews successfully in no time!! Highly recommend him!!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

4 / 5 Share

Jan. 18, 2024

We had a feature installed by John G., a growth support engineer from Yotpo's team. Despite their no-reply email system that impedes on the exchange of information, John was able to pick up our enquiry across multiple tickets and solve our issue.

Using app

Over 5 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 18, 2024

Ruzsel J is outstanding technician & customer support ! My issue was in SEO of my theme and he went above and beyond to fix it ! Such a great communication also i feel very supportive and understood, i wish everywhere was customer support like that! Thank you so so much for your help !

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Jan. 17, 2024

Great service! I needed assistance with the install and John G. was all over it. He had it up and running within the hour!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Jan. 17, 2024

Apps work as intended, easy to use. And Ruzsel J, one of Yotpo support, will always provide help for any Yotpo related issue on our Shopify.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Jan. 16, 2024

Arven helped to install product ratings as per a specific request I made. An absolutely brilliant support system.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 16, 2024

Rhenant was awesome with customer service when I needed it!!! Thank you for a great Ap, and Great customer Service.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 21, 2024

Rhenant is amazing! Very helpful and patient. Quickly resolved my issue and I highly recommend!

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Jan. 16, 2024

Everything works great, Ruzsel was very helpful with the setup during the call.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 16, 2024

I was using the plugin and I had trouble with it, with the help of a technician named Ruzsel John N, my problem was solved very quickly and I was told the reason for the problem, I highly recommend this plugin.

Using app

20 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Jan. 17, 2024

easy and great customer service. I had a problem with my reviews not displaying and they fixed them quick. Thank you Daniel P and Rhenant who were very helpful.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Jan. 15, 2024

Doner P was able to support and assist me quickly and efficiently with adding widgets to my site that dissapeared after a theme update. Thank you so much.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Jan. 15, 2024

I would recommend this app because the customer service representative that I was in contact with was very professional and helpful. He was able to assist me with my issue very quickly.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Jan. 15, 2024

John G was absolutely amazing. Talked me through the issue and knocked it out of the park. I wish all tech support was as good as Yotpo.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Jan. 15, 2024

Super fast response from Support. My problem was resolved within 10 mins. Unreal! Thank you John G. :)

Using app

12 months

Total reviews

2

Average rating

4.0

Developer Reply

We appreciate your feedback, thank you!

4 / 5 Share

Jan. 15, 2024

Very good app. Used it for more than an year but switched to new app as I need more features. After uninstalling app, yotpo still shows on every product page. I want to remove it

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Jan. 14, 2024

Me han encantado los pendientes, son artesanales totalmente pero muy bien hecho y lo mejor que son antialérgicos, hacía tiempo que no me compraba unos por éste motivo. Así, que estoy encantada. Volveré a repetir. Gracias mil.

Store

COLOR21

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Jan. 14, 2024

The app is great! Have also had great experiences with the customer service, specifically, Rhenant. Thanks for your help!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Jan. 14, 2024

Mr. Ruzsel John N, the agent, consistently demonstrated an unwavering commitment to providing assistance whenever I required support. His prompt and effective resolution of all my concerns showcased a commendable level of professionalism, and I am grateful for his invaluable contributions.

Using app

About 18 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!