Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,011
chart
#1,027
All reviews
Rating Breakdown
Review RSS Feed
Jan. 13, 2024
excellent support from Johnny G
Thank you for sharing your thoughts with us!
Jan. 17, 2024
UPDATE: I have received personal 1 on 1 support from Estee with their Tier 2 support team who has looked into my issues and helped bring to a resolution. I apprecaite her thoroughness and responsiveness to help remedy this situation. Extremely glitchy. Reviews appear on some pages and not on other pages when the exact same config is applied to each template (reviews widget). Other widgets like the SEO Page do not function correctly (mixed formats for dates, pulls in rejected reviews, preferences like avatar toggle do not carry over from other widgets and dont save, and support tells me "it's beta only" but nowhere does it say many of these (non-working)features are in Beta. I paid for the full priced plan so I can get the 24/7 support, but that is non existent! If all of my issues arent resolved soon, I will uninstall and cancel this mess.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Feb. 5, 2024
Arven devoted considerable time to our meeting and responded to each of my questions with extraordinary patience and thoroughness. I would like to express my deepest gratitude for his attentive and insightful approach. Thank you, Arven
Thanks for your feedback, we really appreciate it.
Jan. 12, 2024
Joian Z was very helpful with tech support. I appreciate the service and knowledge.
We appreciate your feedback, thank you!
Jan. 12, 2024
I've found the team at Yotpo incredibly helpful, I love this app and working with Yotpo is always a pleasure. Well done Yotpo and especially Joian Z.
Thank you for writing a review — we value your feedback.
Jan. 11, 2024
Jeorge Kenneth V was great, and I truly enjoyed working with him. Keep up the good work, Thank you for your help!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Jan. 11, 2024
Wonderful app and great customer service! Jeorge Kenneth V helped walk me through an issue with my Yotpo on the homepage of my website. Couldn't recommend this app enough !
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Jan. 11, 2024
Great customer service experience! Very helpful and pleasant conversation.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Jan. 11, 2024
Yotpo is great. It's easy to use and their help chat is quickly and thoroughly answer your questions. highly recommend!
Thank you for sharing your thoughts with us!
Jan. 11, 2024
Amazing Apps, and very helpful support service. Ruzsel solve my issue within a hour after i request support
Thanks for your feedback, we really appreciate it.
Jan. 10, 2024
I received efficient help on setting up my account. They made it easy and were a pleasure to work with
We appreciate your feedback, thank you!
Jan. 10, 2024
Yotpo CS is always helpful with every inquiry I might have in my business. Arven is my favorite cs agent being super responsive and helpful at all times
Thank you for writing a review — we value your feedback.
Jan. 10, 2024
Thank you for your outstanding support, John G. It was incredibly helpful.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Jan. 10, 2024
I've been using Yotpo for my business's customer reviews, and I couldn't be more impressed with the results. Yotpo has truly transformed the way we collect, manage, and showcase customer feedback. What sets Yotpo apart is their exceptional customer support. Anytime we've had a question or needed assistance, their support team has been quick to respond and incredibly helpful. It's evident that they genuinely care about their customers and are committed to ensuring a positive experience. I highly recommend Yotpo to any business looking to enhance their online presence and build trust with their audience.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Jan. 9, 2024
Super efficient. Rhenant T answered all my questions and resolved my issues in 2 minutes!
Thank you for sharing your thoughts with us!
Jan. 9, 2024
Excellect customer service, Rhenant was very helpful in resolving our support issues. thank you Annanda Chaga Mushrooms
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Jan. 9, 2024
Rhenant was fast, thanks.
Thanks for your feedback, we really appreciate it.
Jan. 8, 2024
Rhenant provided great service with our support question!!
We appreciate your feedback, thank you!
Jan. 8, 2024
Exceptional Customer Service Experience with Arven . I'm thoroughly impressed and grateful for such outstanding service.
Thank you for writing a review — we value your feedback.