All reviews

Rating Breakdown

  • 5
    92% (4,164 ratings)
  • 4
    3% (155 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (124 ratings)

Reviews with Text

  • 99% (4,472)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 31, 2024

great and very quick

Using app

23 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the feedback!

5 / 5 Share

Dec. 28, 2024

Wendyle was extremely kind and helped me step by step for everything what I need. Thank you for everything and I will continue learning about Yotpo and leverage it more.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience!

5 / 5 Share

Dec. 22, 2024

Support is amazing on the platform, I got connected with Ethelbert Santos when uploading reviews into tiktok shop, had so much trouble but after talking to Ethelbert I knew exactly what I needed to do as next steps, thank you.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

It’s always reassuring to get that clear direction when things feel tricky. Glad it worked out for you!

5 / 5 Share

Dec. 20, 2024

Daniel P. was very helpful and fast to reply with answers and screenshots.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Glad you had a great experience! Thanks for sharing!

5 / 5 Share

Dec. 19, 2024

I am very grateful to Mr. Reymon Alvero. I had no knowledge of the Yotpo app, which caused me to encounter many difficulties when installing the program, resulting in a slow progress of my work. Until Mr. Reymon Alvero, he helped me solve the problem of how to install the Yotpo code into Shopify and manually installed it for me, which greatly accelerated my work progress. I am very grateful to him.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

That's wonderful to hear! Thank you for sharing your experience. Appreciate it!

5 / 5 Share

Dec. 19, 2024

Great app. Had great support from Ethelbert and Ruzsel getting all set up. Thank you both!

Store

Wella

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

So glad to hear the setup went smoothly! Thanks for sharing!

5 / 5 Share

Dec. 19, 2024

Using app

7 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 19, 2024

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Dec. 18, 2024

super helpful via live chat. Fixed the issue in minutes.

Store

Baaby

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your review!

5 / 5 Share

Jan. 6, 2025

Vincent was great! Excellent fast service as always!!!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing!

5 / 5 Share

Dec. 17, 2024

Our problem was sorted in a matter of minutes with a very diligent and professional Vien. Highly recommend the platform

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Glad to hear everything's sorted. Thank you for your review!

5 / 5 Share

Dec. 17, 2024

I cannot express enough how outstanding the support I received was. John Nabong Ruzsel is truly exceptional in every way. He demonstrated remarkable patience and took the time to thoroughly guide me through every step, ensuring I understood how to correct my mistakes. His expertise, professionalism, and dedication to helping others shine through in his approach. Not only did he provide solutions, but he also gave me the confidence to handle similar issues in the future. John’s support made a significant difference, and I’m incredibly grateful for his guidance and assistance!

Using app

About 23 hours

Total reviews

2

Average rating

3.5

Developer Reply

Love hearing about that level of care and expertise. What a game-changer to feel confident in handling things going forward! Thanks for sharing!

5 / 5 Share

Dec. 15, 2024

Great app, Daniel P was extremely helpful with fixing a problem.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing!

5 / 5 Share

Dec. 13, 2024

yotpo support team are extremely helpful and fixed my issues in less than 10 minutes! Thank you!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Glad to hear everything got sorted so fast! Thanks for sharing!

5 / 5 Share

Dec. 12, 2024

Mitch was extremely helpful in getting our reviews on our site when I couldn’t figure out how to get them in the right spot myself!

Using app

Almost 9 years

Total reviews

5

Average rating

4.2

Developer Reply

Thanks for sharing! Appreciate it!

5 / 5 Share

Dec. 12, 2024

Daniel from Yotpo's support was of great help to get my TikTok - Yotpo integration up and running and have the reviews syndicated!

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Glad to hear the TikTok integration is working perfectly! Thanks for sharing!

5 / 5 Share

Dec. 12, 2024

Thanks again for the brilliant assistance! Today it was Jeorge and as per usual the customer service was 5 star. Always helpful and very responsive.

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

Always a win when customer service is consistent and helpful. Thanks for sharing!

5 / 5 Share

March 11, 2025

Thanks for your patience, Vien Saints E!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the rating!

5 / 5 Share

Dec. 10, 2024

Jeorge Kenneth V helped me install the review widget to my new theme. It took him just a few minutes to do it. Jeorge was respectful, fast, effective.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your great experience!

5 / 5 Share

Dec. 9, 2024

amazing customer support shoutout vien santis

Store

Caftari

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback!