Yotpo: Product Reviews App
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Raney S is very kind and patient, lOVE the Yotpo service~
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Ruzsel was very helpful in resolving an issue with our Yotpo Reviews App.
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A little bit expensive on the starter kits, it should be more progressive based on orders amount. If you take review + rewards it cost more then your entire shopify website to function... and that just for reviews. For the rest it works out of the box, could import my old reviews from magento which was a big plus. Big thanks for Jeorge Kenneth for his help.
Thank you for sharing your feedback! We appreciate your thoughts on pricing and will take them into consideration. It's great to hear that the platform is working smoothly for you and that importing reviews from Magento was a seamless process. We’re always striving to provide the best experience possible, and your insights are invaluable. We truly appreciate you taking the time to share your experience!
I was assisted by Raney today. I asked several questions and for assistance on a few admin tasks. Raney was quick to provide solutions and follow-up once it was all completed. Pleasant interaction. I wish all my support tickets were handled this well.
Thank you for sharing your experience! Providing helpful and efficient support is always our priority, and we truly appreciate your kind words!
The support from them, and especially Raney S and Adi, has been great. So far, so good, and I have seen a definite uptick in reviews left by our customers.
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10/10 I needed some technical help with the platform and raney took the time (and patience) to explain to me in details how to figure it out. very much appreciated! he made sure I understood everything I needed to. His instructions were clear and quick which was amazing. thank you!
Thank you for your fantastic feedback! We're delighted to hear that our support team provided clear and detailed assistance, ensuring you had everything you needed to navigate the platform smoothly.
Great customer service. Reymon N. did a great job answering all the questions.
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Support are always quick to respond and very helpful. Sorted the issue out quickly. Thank you.
It's wonderful to hear that our support team was able to assist you quickly and effectively. Providing helpful and efficient service is always our priority. Thank you for sharing your experience!
Reymon Alvero N did a great job helping me fix a code issue that was causing the stars to appear bigger than normal. I really appreciate yotpo and their excellent service
Thank you so much for your kind words! At Yotpo, we strive to provide top-notch service, and knowing that we made a difference for you means a lot. We truly appreciate your support!
Awesome!
Thank you!
Good app, Warren P. with support was very helpful
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muy bien ha sido una ventana para visualizar las experiencias de nuestros clientes
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quick response and resolution
Thank you!
わからないことがあった時のチャット対応が早くて良かっです。また、チャットAIで対応ができなかった場合は、専門の方から直接メールでコンタクトが届き、迅速に対応していただきました。良かったです。
Thank you for sharing your experience!
Joian Z was great, very helpful.
Thanks for the feedback!
Yotpo has been very easy to use and when I ran into an issue, Vincent C through the Chat function was very helpful in answering my questions and sending me the necessary links to streamline my website and yotpo account.
Great to hear Yotpo has been easy to use! Thanks for the positive feedback!
customer service is next level
That's amazing to hear! Thank you for sharing!
Jeffrey M provide professional service.
Thanks for the feedback!
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