Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,519
chart
#298
All reviews
Review RSS Feed
Dec. 9, 2024
Shoutout to Sheila R who was super helpful!
Love to hear that! Thanks for sharing!
Dec. 7, 2024
I do NOT recommend! Hard to use, and chat bot is annoying.
Thank you for your feedback! Please do not hesitate to respond to your ticket so we can assist you further with your on-site widgets installation. We are continuously improving our AI chatbot in order to provide the optimal experience for our customers and we apologize for your negative experience with it.
Dec. 6, 2024
Great service!! And the customer support is excellent! I have asked so many questions but all the response was so quick and the answer was so accurate and helpful. Thanks Daniel P for all the supports !
Quick, accurate responses make a huge difference. Thanks for sharing your positive experience!
Sept. 20, 2025
This review app is amazing. The set up was very smooth and the support is incredible. People like Jeorge really make the difference in their team. He helped me import reviews from old products to their new listings and has done an outstanding job with everything I've needed help with. Couldn't recommend this app enough. Thank you, Jeorge!
Thanks for sharing!
Dec. 4, 2024
When uploading a review, it kept failing and kept getting errors. I contacted customer service and got a quick response. Reymon Alvero gave me a relatively complex review template and helped me fill it out and upload it. This is a good customer service team, but I think it would be more convenient for me to upload it myself if there were no errors, otherwise I would need to contact customer service every time.
I can see how it’d be more convenient if the process was smoother for you. Thanks for your feedback! We are working on making this process easier.
Dec. 4, 2024
I am still new to Yopto and, so far I am glad I made the right choice. Easy to install and set up. I had a small issue with my onsite widget displaying multiple times after each edit. I reached out to Yopto support and Arven from Yopto helped me to resolve the issue with little input from my end. Thank you Arven. I am confident to recommend Yopto to anyone who needs a user friendly app to collect reviews from their customers!
Thanks for the recommendation, glad everything’s working smoothly now!
Dec. 2, 2024
Amazing app with excellent customer service! Ian Christian was incredibly supportive throughout my challenging transition to Shopify. It wasn’t an easy move, but everything is now running smoothly. Thank you again for all your help! Thank you Daniel
Thanks for the great feedback, Daniel! Glad everything’s working perfectly now!
Nov. 29, 2024
The highest standard of customer service! I can’t say enough good things about Reymon N. and this company! Such swift and steadfast support.. he saw me all the way through on every detail of my needs. Beyond impressed and grateful!
It’s amazing to hear how well the team supported you! Thanks for sharing your experience!
Nov. 29, 2024
We’re preparing to launch one of our stores in the Canadian market and needed help remapping reviews on our product pages. Ethelbert was incredibly knowledgeable and helpful throughout the process! Yotpo’s customer service team has been fantastic—thank you for the support!
That’s fantastic to hear! It’s great when support is knowledgeable and makes the process smoother. Thanks for sharing!
Nov. 29, 2024
Great customer service from Ruzsel - thank you!
Thanks for the feedback!
Nov. 28, 2024
We are new to this ecommerce business so we do have a steep learning curve to overcome with. But Vien (Saints E) was a great help in clearing up our most basic questions. The waiting time from bot to agent was minimal which is definitely a nice surprise given how many bigger companies would make you jump through hoops and eat burning sticks before an actual human being is in touch with you lol. Thanks again for your great work Yotpo.
That’s awesome to hear! It’s great when support is quick and helpful, especially when you’re just starting out. Thanks for sharing your experience!
Nov. 28, 2024
A very nice platform, special thanks to Doner for helping me solve the problems that occurred during the upload process, very professional, thank you again! You are an angel!
Thanks for the wonderful feedback!
Nov. 27, 2024
They have awesome support, helped with everything and answered all the question. Special thanks to Reymon Alvero from their support, really great guy that helped with everything we needed.
Glad to hear you had such great support! Thanks for sharing!
Nov. 27, 2024
Easy to use and setup, powerful. We saw our conversion rate dramatically increased since we started using the app.
It’s great to hear the app’s made such a positive impact on your conversion rate. Thanks for sharing your experience!
Nov. 27, 2024
The support I have received installing Yotpo has been fantastic! Arven was a superstar, thank you!
That’s awesome to hear! Appreciate the feedback!
Nov. 27, 2024
Awsome customer service - Arven S helped me and he is the besttt
Thanks for sharing!
Nov. 27, 2024
thank you for your good service !
Using app
27 days
Total reviews
1
Average rating
5.0
Thanks for the positive review!
Nov. 26, 2024
The chat service is really great. When we faced an issue, they quickly resolved it via chat. Thank you Jeorge Kenneth for your courteous support. This is a great app, easy to use.
Thanks for sharing your experience, happy to know the app is working well for you!
Nov. 26, 2024
Amazing service! Ruzsel was absolutely so helpful in getting us set up.
That’s awesome to hear! It’s great when the setup process goes smoothly with such helpful support.
Nov. 26, 2024
customer service is really helpfull!
Thanks for your feedback!