Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,010
chart
#1,027
All reviews
Rating Breakdown
Review RSS Feed
Dec. 13, 2023
I have been using this app for over 6 months. It's very user friendly and the support is quick. Special shout out to Ruzsel J for helping fix my widget issue. It literally only took 10-15 min from request to resolution. Highly Recommend.
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Dec. 13, 2023
John Ruzsel did a great jo of helping me to get my carousel of products on my website and providing me the information i need. I work with multiple platforms and Yotpo agents are the best i have ever worked with.
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Dec. 13, 2023
Ruzsel J helped me right away and fixed an issue I was having integrating Yotpo with my shopify store. Great customer service! Solid app too!
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Jan. 3, 2024
Rhenant was so helpful for finishing taking care of my case
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Dec. 13, 2023
Rhenant was super helpful!!
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Dec. 12, 2023
Ruzsel J helped me perfectly and quickly
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Jan. 31, 2024
Great customer service from Daniel!!
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Dec. 12, 2023
Great product support - Joian Z really helped me and was able to help me immediately while others failed to.
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Dec. 11, 2023
Awesome company. Rhenant was great!
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Jan. 5, 2024
Rhenant is fantastic. I was very frustrated trying to add the carousel to my website and through chat Rhenant did it in a matter of seconds. I added him as a collaborator and once he was on my website he changed my widgets to a beautiful blue and added the carousel. Such a great service. Everything I asked him to do was done in no time. It is very comforting to know that if i need help again and I sure I will when I upgrade my plan that someone like Rhenant (a real person is there to help me). My star rating is 100 not just 5. thanks Rhenant
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Dec. 28, 2023
Rhenant provided me with outstanding support thank you !!!!! I had a further review with John this afternoon (28th Dec) who was excellent in solving 3 issues I had
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Dec. 9, 2023
Excellent support from Angelo to plug in Yotpo Referrals as part of our regular plan. We had been paying through the nose for Referral Candy now we have something as good if not better without any additional charges to our plan. Angelo in support was patient and we had a great screen share meeting to activate everything. Yotpo is more than a review plaform. Explore their functionality. We are lifetime users of this platform.
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Dec. 7, 2023
Good app! I would love if they would ask the client in which language they want to communicate so they can have the choice. My clients are mostly English but I do have some French speakers too.
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Dec. 7, 2023
The app was working great for the last 2 years but recently the reviews widget is on my website twice and I am unsure how to get it off and it had incorrect reviews for one of my products. I contacted customer support and I am still waiting for a response. I went on the chat and it had me holding on for eternity (45 mins) and no one helped me. The only issue I have is the time I have to wait to hear back.
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Dec. 7, 2023
We're a French brand and the application is mainly in English, so we're not giving it 5 stars because we can't make the most of our time on this application. However, the application is very good, easy to use in operational terms and the customer support team is very relevant and efficient in its responses. That's why we like this application despite the language barrier, because we get answers easily with the online chat.
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Dec. 6, 2023
I had an excellent experience with Reviews. I have been using reviews for quite a while and was happy with it but when i needed technical support Jeorge Kenneth V went above and beyond. He was extremely courteous, patient and completely answered MULTIPLE detailed questions I had to make my reviews widgets work much better. Very happy, totally recommend yotpo for small businesses like ours!
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Dec. 6, 2023
John G has been really helpful and knowledgeable about the solution~ highly recommended!
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Jan. 4, 2024
Joian Z was great and responsive and handled my issue quickly.
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Dec. 6, 2023
Its VERY expensive, but customer service is great. Would request option to send whatsapp msgs to collect review.
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