All reviews

Rating Breakdown

  • 5
    92% (4,164 ratings)
  • 4
    3% (155 ratings)
  • 3
    1% (34 ratings)
  • 2
    1% (43 ratings)
  • 1
    3% (124 ratings)

Reviews with Text

  • 99% (4,472)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 25, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

Reymon Alvero was extremely helpful. Solved my problem and kept me from cancelling my service. Very grateful for his help.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience!

5 / 5 Share

April 30, 2025

Joian Z was really helpful. Thank you!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your positive experience!

5 / 5 Share

Jan. 5, 2025

I needed help with my reviews showing on my website and sent an inquiry. Reymon N. promptly answered my inquiry and had my reviews showing expeditiously! Glad to have used them for years with their great service! Arven also helped me get all of my reviews imported! 978 reviews is alot and I appreciate him!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

It’s awesome to hear everything got sorted quickly! Sounds like a fantastic experience!

5 / 5 Share

Nov. 21, 2024

Customer service is on point and very helpful. The app is customizable and easy to use. Love how there are so many options to use to brand the reviews for the website and landing page.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

That’s fantastic to hear! Glad everything’s working out well for you!

5 / 5 Share

Nov. 21, 2024

great service thank you

Store

Botenor

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback!

5 / 5 Share

Nov. 21, 2024

Vien successfully helped to remove the ld+json script that was causing some minor search console issues.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your positive experience!Thanks for sharing your positive experience!

5 / 5 Share

Nov. 20, 2024

I had a great experience with Reymon! He was very patient and guided me step by step to fix all my issues. He made everything clear and easy to understand. Thank you for your excellent support!

Store

Lafeeca

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

That’s awesome to hear! It’s great when support takes the time to guide you through everything. Thanks for sharing your experience!

1 / 5 Share

Oct. 7, 2025

the flyout asking for a review is very annoying

Using app

Over 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your feedback. We’ve taken your comment about the recurring pop-up on the admin page seriously and have disabled the pop-up to improve the experience for our users. We’ve reached out a few times to confirm if it’s fully resolved, but haven’t heard back yet. If you need any assistance, our team is always available and happy to help. We appreciate your feedback as it helps us improve the experience for all merchants.

5 / 5 Share

Nov. 20, 2024

After over a month of trying to import reviews Wendyle got my case and instantly uploaded my reviews into Yotpo. With out exaggerating I spent over 1 month requesting assistance and not a single person was able to help out. Yotpo needs more reps like Wendyle.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

It really makes a difference when support steps in to get things done. Thanks for sharing your experience!

5 / 5 Share

Nov. 15, 2024

Daniel P, you're great thnx

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for the feedback!

5 / 5 Share

Nov. 15, 2024

Great support.

Store

Tuju

Using app

3 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you for your review!

5 / 5 Share

Nov. 14, 2024

Mitch was super knowledgeable and helped me find the solutions in minutes.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your experience!

5 / 5 Share

Nov. 14, 2024

I honestly cannot believe I had this app for free for almost 10 years, it kept sending review requests and I didn't even pay much attention until recently I redesigned my website. I had Yotpo reconnected and finally got a chance to dive deeper into this app. Reymon was so helpful, and was able to complete my request (when it was still on the free plan) before signing up for the starter plan for some additional features. 5 stars, keep up with the great work!

Using app

Almost 11 years

Total reviews

1

Average rating

5.0

Developer Reply

It’s amazing when you realize how much value an app has over time! Sounds like a great experience!

5 / 5 Share

Nov. 13, 2024

When I contacted customer service, I was connected to Doner, who solved my problem quickly. We are very happy with this product.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for sharing your positive experience!

5 / 5 Share

Nov. 13, 2024

Great experience with the app so far. Support, especially Sheila R., has been fantastic.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for sharing your feedback!

5 / 5 Share

Nov. 13, 2024

Yotpo is such a great service! And the support is always very prompt and easy. We love working with them!

Using app

Over 6 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great feedback!

5 / 5 Share

Nov. 13, 2024

I have been using Yotpo for my website reviews for a few years now and have been really happy with it. I just reached out to customer service for the first time for help with product images and it's 11:30 pm where I am and I was impressed when someone was available to chat with me at this time. Reymon responded quickly and was able to help me with my issue within a few minutes! very happy with the customer service and that it was available even late at night which is often when I have time to work on stuff like this.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

That’s awesome! It’s great to hear you had such a smooth experience, especially at a late hour. Support anytime you need it definitely makes a big difference. Thanks for sharing!

5 / 5 Share

Nov. 11, 2024

I would have given this a 4.5 if given the option... the only reason I didn't give it a five was that it took a little bit of running in a circle before the issue was resolved. Thanks to Ethelbert Santos, it finally was resolved. It may have just been a communication issue. Otherwise, I highly recommend this app and the one for email/sms. Good job Ethelbert!

Using app

2 months

Total reviews

11

Average rating

5.0

Developer Reply

Thanks for sharing your experience! It’s great to hear the issue was resolved, even if it took extra time. Appreciate the feedback and recommendation!

5 / 5 Share

Nov. 10, 2024

Excellent customer service! Doner assisted me and resolved my issue promptly. Thank you!

Using app

1 day

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the feedback!