Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,519
chart
#298
All reviews
Review RSS Feed
Nov. 10, 2024
Excellent service! The representative was incredibly patient and handled everything efficiently. I felt truly supported throughout the process—highly recommend! Thanks again
That’s awesome to hear! Thanks for the recommendation!
Nov. 10, 2024
Reymon Alvero was incredibly responsive and patient, helping me quickly resolve an issue I was stuck on. He figured out the problem in no time and made the process so much easier. Good sales support!
Glad to hear everything was sorted out so quickly! It’s great when support makes the process smooth and easy. Thanks for sharing!
Nov. 10, 2024
Great customer support. It's one thing if the app works, but if there's an issue (or user error) and you need help, there has to be good customer support. Yotpo has that - they respond quickly through chat and are have helped me figure things out whenever needed.
That’s fantastic to hear! It’s great when support is there for you whenever you need it. Thanks for the awesome feedback!
Nov. 8, 2024
We absolutely LOVE Yotpo and their customer service! I had the pleasure of working with George Kenneth on live chat, and he went above and beyond to help me resolve some issues and make necessary adjustments. Thank you, Yotpo team, for the exceptional support!
So glad to hear you had such a great experience! It’s awesome when support goes above and beyond to help. Thanks for sharing!
Nov. 7, 2024
We are very happy with the Yotpo Product Reviews and UGC app. There are a ton of customizations that can be made and multiple ways to display your product reviews. If ever we have any issues, the customer support team goes above and beyond to resolve. Today Ruzsel helped me to customize a landing page I was stuck on and had my questions resolved in minutes.
Thanks for the great feedback!
Nov. 7, 2024
I have Yotpo on both my websites and it works well for me. I did have an issue recently with what appeared to be bots adding a thumbs down in high volume to many of my reviews, because of the nature of many of my products (in person and 1 to 1 classes) I know they are not genuine. Yotpo did resolve this for me with a workaround so overall I have been very happy.
Glad to hear the issue was resolved! Thanks for sharing your experience!
Nov. 6, 2024
Great app with an efficient customer service. A special thank you to Doner P for helping us with an issue. It has been a lovely experience and I highly recommend the Yotpo app.
Thank you for your feedback! We’re glad to hear the app and support have been great for you. Appreciate the recommendation!
Nov. 5, 2024
Super helpful team, I have never experienced support like it - I have received around the clock assistance for an issue we had on our account both Ruzsel and Jeffrey have been outstanding, following through to resolution. Great platform with an excellent team.
Thanks for sharing your experience!
Nov. 1, 2024
Excellent app and customer service is top notch! Anytime I need assistance the reps are always there and can count on results. Recently I worked with Mitch on getting reviews added to my homepage as a carousel and was having difficulty after following the instructions and when I reached out to Mitch he fixed the issue in less than a day. Thank you again!
Great to hear everything worked out so quickly! It’s awesome when you can count on support to get things done fast. Thanks for sharing your experience!
Oct. 31, 2024
Great app and great customer support! Very quick to help us with our issue! Vien was awesome. Thanks again!
Thanks for the feedback!
Oct. 30, 2024
great job ! Rovi C made a lot of changes for me changed a lot of code. really good and fast! Thanks Rovi C!
Awesome to hear everything got done quickly and smoothly! Big thanks for sharing your experience!
Oct. 28, 2024
Great support! Special s.o. to Ian Christian C. who helped me out.
Thank you for your review!
Oct. 26, 2024
Love this product - great customer service. I noticed an issue with our reviews, Doner sorted it out in under 5 minutes and explained what the issue was so I can ensure it doesn't happen again from my end. Really happy with this service!
Love hearing that everything got sorted so fast! It’s awesome when support not only fixes things but helps prevent future issues too. Thanks for the great feedback!
Oct. 26, 2024
Arven was excellent in assisting me and solved all my problems and responded to all of my questions! Very very satisfied!!!!
So glad to hear your issues were solved and you got all your questions answered! It’s awesome when everything falls into place like that.
Oct. 25, 2024
Reymon has been amazing to work with! I felt like I was all over the place with different items not working and he resolved them efficiently, and quickly! I appreciate the assistance I have received from Yotpo and I know I'm in good hands if I need anything else in the future.
Glad to hear everything got sorted quickly and efficiently! Thanks for the awesome feedback!
Oct. 24, 2024
Responded to my enquiry straight away with a solution. Reymond was very helpful. I would prefer yotpo over loox as yotpo looks more professional on the website and and they have more features like questions and answers people can go through. making it like a social forum on the product.
It’s great to hear Yotpo’s features and professional look made such a difference for you. We appreciate the feedback!
Oct. 24, 2024
Reymon Alvero was able to help me within minutes from the time I reached out for assistance. He went into my site to fix an issue and sent me a screenshot to locate where the error stemmed from.
Awesome to hear your issue got sorted so quickly! Thanks for sharing!
Oct. 23, 2024
Doner P helped us so kindly! It's easy to access to chat!
Glad to hear the chat support was easy and helpful! Thanks for the feedback!
Oct. 21, 2024
I had to uninstall the app the support is terrible. After 3 weeks the problem was not fixed. I decided to go with another review provider.
Thank you for your feedback. We apologize for the negative experience. If you ever consider giving us another try, we would appreciate the chance to provide a better experience.