Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,010
chart
#1,027
All reviews
Rating Breakdown
Review RSS Feed
Dec. 5, 2023
Will not uninstall from my store.
Thank you for taking the time to leave a review — we sincerely apologize for the inconveniences. Our records show that our team has been in contact with you. We've resolved the uninstallation issues and have removed all codes related to our product. If there's anything else we can do to assist you, please don't hesitate to reach out.
Dec. 4, 2023
EXCELLENT service by Ruzsel J & Keano M. Thank you so much for resolving my issues!
Thank you for sharing your thoughts with us!
Dec. 4, 2023
Joian Z, has always helped me out configuring and updating things around when I feel lost. TY Yotpo Support.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Dec. 3, 2023
Rhenant from Customer Support offered really great help today with the initial setup of the app. He was very fast is fixing small design glitches and making sure the app is fully up and running with our desired customisations in place.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Dec. 2, 2023
Reviews show up which is the only reason this product gets more than 1 star. My challenge with Yotpo is it's incredibly buggy and you have to constantly work with support. The support team themselves are very kind and work to solve the issue but for how expensive Yotpo is I really don't think it should be as buggy as it is.
We're sorry to hear that you're experiencing issues with our Reviews product. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.
Dec. 2, 2023
Support will do their best to help! Perfect!
Thank you for writing a review — we value your feedback.
Jan. 9, 2024
Yotpo has a top-notch tech support. Rhenant has been very helpful with our technical issues. I highly recommend this App to anyone who needs a customer/product reviews App. Jackie AlTerra Retail
Thank you for writing a review — we value your feedback.
Dec. 1, 2023
Had a few questions regarding an upgrade and Doner was great in answering the questions I had with clarity and swiftness. Thank you.
We appreciate your feedback, thank you!
Dec. 1, 2023
Doner Was responsive & assisted with all of our needs.
Thanks for your feedback, we really appreciate it.
April 22, 2024
Mitch from support team was really helpful! Communication was excellent and the issue I faced was resolved completely. Thank you!
Thank you for sharing your thoughts with us!
Dec. 1, 2023
Best service I ever had. I wanted to showcase reviews on my website but I did not know how. John G (member of the support team) did everything for me and I did not even have to write, copy or paste any codes by myself.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Nov. 30, 2023
Rilu was great at assisting us with a request we had for our new website. The request was understood without too much back and forth and was completed in a reasonable amount of time. Great experience with the support team overall!
Thank you for writing a review — we value your feedback.
Nov. 29, 2023
John G helped me with 2 stores at the same time, awesome job! Was a lot of work and he did it all perfect thank you so much John G!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
Nov. 28, 2023
Nice app and the supporter is awesome. Thank you Ruzsel <3
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Nov. 28, 2023
I encountered an issue with the review carousel display on my homepage, but Ruzsel J from chat support had it fixed in under 15 minutes. It was the quickest and most hassle-free customer service I've ever had. I highly recommend Yotpo products for their excellence, not to mention their UI design is absolutely stellar!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Nov. 28, 2023
Excellent app and excellent customer support. We've been using Yotpo for probably 8 years and highly recommend. Shoutout to John G who patiently answered every question I had about integrating with our new website today.
Thank you for sharing your thoughts with us!
Nov. 28, 2023
Had some questions when migrating from BigCommerce to Shopify and John G helped me really great! The migrations was flawless thanks to him :)
Using app
4 months
Total reviews
3
Average rating
5.0
Thank you for writing a review — we value your feedback.
Nov. 28, 2023
Great service, very helpful!
We appreciate your feedback, thank you!
Jan. 2, 2024
I had an issue with grouping my listings to have the same reviews displayed and John G from support helped me resolve it within minutes. Saved me a lot of time and energy. Thank you! I had questions regarding the visual UGC and Arven assisted me so well and got my instagram gallery running on my site. Thank you!
Thank you for sharing your thoughts with us!
Nov. 25, 2023
These guys are amazing. I came to them this morning with a litany of issues and one by one, they swatted them down like a bunch of flies. guys, thank you so much for making my morning less stressful.
Thanks for your feedback, we really appreciate it.