Yotpo: Product Reviews App
All reviews
Vien E. was so helpful and patient till my problems were solved. Thank you so much!
Thanks for sharing!
Wendyle went above and beyond to help me with my issue. This app is very easy to use and it's easy to get help when needed. I would highly recommend.
Thanks for the recommendation, we appreciate it!
The best app support. A lot of customization ability
Thank you for your feedback!
The assistance I received from Sheila was absolutely outstanding. Great customer service!
Thank you for sharing your experience!
Vincent C worked diligently and quickly to help get our reviews live and reflecting properly!
Thank you for sharing!
Great Customer Service from Reymon. We could finally import our product reviews on the tiktok shop.
Thank you for your review!
This app is the best. We have used it previously on our old site and you can bet we ported it over to our new site. Vincent is my go to when I needed help with remapping the reviews and when I was having trouble importing a couple of widgets. He had us up in no time. Even with all of the questions I was asking him during the process. Attention Yotpo managers, Vincent is a keeper! I can't say enough nice things about him. Thank you!
We're glad the remapping and importing of widgets went well, and Vincent could assist swiftly. Thank you for your feedback!
The app works good now that I had a support staff, Reymon help me for 90 minutes. The app is glitchy on Chrome so I had to switch to Safari, but then it worked good. Reymon was extremely helpful, patient, knowledgable and easy to work with. Would recommend working with Reymon again.
Thank you for your feedback. Glitches on Chrome is indeed annoying and we are working on a permanent fix for this issue. For now, clearing your browser's cache will fix this issue. Thanks for sharing your experience!
Great customer support. I had a tangle of reviews on two sites and yotpo's technical support worked with me tirelessly and patiently until all my reviews were saved onto one site. THANKS!!
What an awesome experience. Thanks for sharing!
Great customer support, prompt replies, thank you very much to Sheila R. for resolving the issue quickly.
Thanks for sharing your experience!
great app
Thank you for the recommendation! We appreciate it!
I had a great experience with Yotpo's customer service! Their response was incredibly fast, and they resolved my issue efficiently. I truly appreciate their professionalism and dedication to customer satisfaction. Highly recommended!
Glad to hear you had such a smooth experience! Fast and efficient support makes all the difference. Thanks for the recommendation!
So far the support has been prompt, clear and helpful. Ethelbert Santos helped me quickly and clearly. I hope as I try to learn more of the features I will have the same experience that will continue to earn 5 stars.
That's great to hear! Thank you for your awesome review!
Wendyle Christian S was an amazing help! I had to remap my reviews from my old site to a new one, and they helped perfectly.
Thank you for your feedback! Great to hear you had a smooth remapping of reviews experience!
Exceptional help from Ian—his knowledge and support were top-notch!
Awesome to hear! Thank you for your review.
All of the customer service reps that assisted me were very promt and helpful
Glad to hear you had a great experience with our support team! We’re always here to help. Thank you for sharing your experience!
Excellent !!!! Love it!!!!
Glad to hear that! Thank you!
Sehr hilfereich gewesen. Wir sind mit dem Support und der App sehr zufrieden!
Thanks for the awesome feedback! Appreciate it.
They respond to issues, and collect the reviews, but their integration with Meta and other platforms is suspect at best.
Thank you for your valuable feedback! From looking at your support ticket about this issue, we already see significant progress with your Meta integration issue that is caused by a very specific complexity of matching between your Yotpo product catalog and your Meta product catalog. Please do not hesitate to respond through your support ticket, so we can reach a resolution to your satisfaction.
We are consistently impressed by the prompt and responsive customer service we receive when we reach out to Yotpo. We recently switched online platforms, and Wendyle was able to help us get all our reviews from one platform to the other. Our customers are important to us, and it's clear Yotpo values the people they work with as well!
That’s fantastic to hear! Appreciate you sharing your experience!
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