Yotpo: Product Reviews App
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The app works good now that I had a support staff, Reymon help me for 90 minutes. The app is glitchy on Chrome so I had to switch to Safari, but then it worked good. Reymon was extremely helpful, patient, knowledgable and easy to work with. Would recommend working with Reymon again.
Thank you for your feedback. Glitches on Chrome is indeed annoying and we are working on a permanent fix for this issue. For now, clearing your browser's cache will fix this issue. Thanks for sharing your experience!
Great customer support. I had a tangle of reviews on two sites and yotpo's technical support worked with me tirelessly and patiently until all my reviews were saved onto one site. THANKS!!
What an awesome experience. Thanks for sharing!
Great customer support, prompt replies, thank you very much to Sheila R. for resolving the issue quickly.
Thanks for sharing your experience!
great app
Thank you for the recommendation! We appreciate it!
Very good app. Good and fast support.
Thank you for your feedback!
I had a great experience with Yotpo's customer service! Their response was incredibly fast, and they resolved my issue efficiently. I truly appreciate their professionalism and dedication to customer satisfaction. Highly recommended!
Glad to hear you had such a smooth experience! Fast and efficient support makes all the difference. Thanks for the recommendation!
So far the support has been prompt, clear and helpful. Ethelbert Santos helped me quickly and clearly. I hope as I try to learn more of the features I will have the same experience that will continue to earn 5 stars.
That's great to hear! Thank you for your awesome review!
Wendyle Christian S was an amazing help! I had to remap my reviews from my old site to a new one, and they helped perfectly.
Thank you for your feedback! Great to hear you had a smooth remapping of reviews experience!
Exceptional help from Ian—his knowledge and support were top-notch!
Awesome to hear! Thank you for your review.
All of the customer service reps that assisted me were very promt and helpful
Glad to hear you had a great experience with our support team! We’re always here to help. Thank you for sharing your experience!
Excellent !!!! Love it!!!!
Glad to hear that! Thank you!
Sehr hilfereich gewesen. Wir sind mit dem Support und der App sehr zufrieden!
Thanks for the awesome feedback! Appreciate it.
They respond to issues, and collect the reviews, but their integration with Meta and other platforms is suspect at best.
Thank you for your valuable feedback! From looking at your support ticket about this issue, we already see significant progress with your Meta integration issue that is caused by a very specific complexity of matching between your Yotpo product catalog and your Meta product catalog. Please do not hesitate to respond through your support ticket, so we can reach a resolution to your satisfaction.
We are consistently impressed by the prompt and responsive customer service we receive when we reach out to Yotpo. We recently switched online platforms, and Wendyle was able to help us get all our reviews from one platform to the other. Our customers are important to us, and it's clear Yotpo values the people they work with as well!
That’s fantastic to hear! Appreciate you sharing your experience!
Vien was extremely helpful and quick to respond!!
Thank you for your review!
Reymon, helped me today with my query today. it was so quick and efficient. Would certainly encourage me to use the help and chat function again.
Glad to hear the chat function made it easy to get help! Thanks for sharing!
Reymon Alvero N helped me so much! The whole process was made so seamless Thank you!
Thanks for sharing your positive experience!
Awesome Experience! Great Product
Thank you for your feedback!
Wendyle was super quick to respond to our request for technical support. The advice given was very clear and efficient, supported by a video to demonstrate how to make the required changes. Thank you!
That sounds like excellent support! Thank you for sharing your experience!
I just started using Yotpo and stuck with some technicalities. Ethelbert Mariano S helped me and solved all the issues. Great customer support.
That’s awesome to hear! Thank you for your feedback!
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