Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,519
chart
#271
All reviews
Review RSS Feed
Oct. 6, 2024
Rovi gave me great support when I raised a ticket with Yotpo. Great app, does a good job in getting and publishing reviews on our website. Can recommend!
We're glad to hear you're happy with the app and the support you received. Thank you for sharing!
Oct. 4, 2024
Arvin did an amazing job today helping me integrate my widgets into places I haven't been able to do up until now. Absolute LEGEND!
Thank you for your feedback! We're thrilled to hear everything went smoothly with your widget integration.
Oct. 3, 2024
Arven was super super friendly and cooperative with me. Easy 5 stars.
We're glad to hear you had a positive experience. Thank you for your review!
Oct. 3, 2024
Doner was amazing and quick with my request!
We're happy to hear your request was handled quickly and efficiently. Thank you for your sharing!
Oct. 2, 2024
Sept. 30, 2024
ive been using yotpo for all of its services for over 18months now. cant really fault the product. needed service and got fantastic assistance from Vien Saints to get it sorted within 10-15mins. good product and good after sale service.
Thank you for your loyalty and support!
Sept. 27, 2024
Thanks to Reymon N he went above and beyond to help me with a review issue that no one else could!
Thank you for sharing! We're glad to hear your issues got resolved.
Sept. 26, 2024
Great customer service experience with Arven
Thank you for your review!
Sept. 24, 2024
Great customer service if you have any issues!
Thank you for your review!
Sept. 23, 2024
I am writing to express my sincere appreciation for the exceptional service I received from Donor P regarding an issue I had with importing reviews. Donor P responded very promptly and resolved the issue efficiently and professionally. The level of service provided exceeded my expectations, and I am truly impressed by the promptness and professionalism displayed. It is rare to encounter such a high standard of customer support, and I wanted to formally acknowledge this great experience. Thank you for maintaining such excellent service.
Happy to hear that! Thank you for sharing.
Sept. 20, 2024
Wendyle Christian went above and beyond for me to make sure the 3 tasks i needed were taken care of thank you so much
Thank you for sharing your experience with us!
Sept. 18, 2024
The peoples are really helpful! I'm happy to say their customer support is good and helpful.
Thank you for your review!
Sept. 17, 2024
We had a terrible experience. The whole platform was buggy for us and it took forever to get things done. The final straw was that emails for reviews post purchase just stopped going out with no explanation. We switched to a new provider and got 3 reviews in the first hour (while not getting any in 30 days on yotpo.)
Thank you for your valuable feedback. We sincerely apologize for the negative experience you had with our app. We are committed to enhancing the usability and service of YOTPO's apps. We are planning a major overhaul of the "import reviews" process soon, and we hope these changes will encourage you to give us another chance in the future. Thank you!
Sept. 17, 2024
I am new to using this service, and as a person who struggles with computer lingo, I struggled with this app and modifying code. I did have several customer support team members try to help me. I ended up accidentally exiting all of my application pages where chat boxes were open, multiple times. I struggled, is putting it nicely. Wendyle Christian, Rove, and one other member helped me. I had a lot of questions, a lot of struggles to work through. The last support member I talked to was Wendyle. Very polite, well mannered, and CALM AND COLLECTED. I was a fury of questions, while refreshing my page to make sure I could keep up and understand what was happening. I was annoying, in my own opinion ( I can admit that. I was just trying to understand what was happening. Good intentions, but poor execution. hah!) The team members were very nice and worked very hard with me to make sure all of my concerns were taken care of. GOOD JOB TEAM! Thank you for your help. I literally could not have done it without you.
Thank you for sharing! We're glad the team could assist you through the process. We appreciate your patience and determination!
Sept. 17, 2024
Quick responses with customer service questions. Easy to navigate the platform.
Good to hear about your UI/UX experience - we are constantly improving it!
Sept. 13, 2024
Excellent solution, brilliant customer support and really impressive. Thank you.
We're happy to hear that! Thank you for sharing.
Sept. 12, 2024
DOnt use this app if you have ever used reviews on any other platform. you will not be able to import them and their customer support will lie to you.
Thank you for your feedback. We apologize for the confusion about the duplicate Yotpo accounts situation. If you ever decide to give us another try, please do not hesitate to reach out.
Sept. 12, 2024
WOW ! I'm very happy I was able to placed my carousel thanks you for your help. you are amazing.
Thank you for sharing your experience!