All reviews

Rating Breakdown

  • 5
    91% (6,410 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (206 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 16, 2023

I'm happy with the assistance I'm receiving. Fast and useful.

Using app

10 months

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Nov. 17, 2023

Thanks for your support. ..

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Nov. 16, 2023

I received excellent assistance from Rhenant with domain authentication. After my inquiry, I received the records within 20 minutes, and the process was completed in no time. This speed is unique to Yotpo, and I believe it is a fantastic app with great support.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

April 6, 2024

Arvin Solero was a great help and resolved the issues I was having. Thank you for great support

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us

4 / 5 Share

Nov. 15, 2023

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 15, 2023

Ben heel goed geholpen door John G! Hij heeft meteen alle widgets op mijn pagina gezet. Kan niet blijer zijn!Nu wachten tot de reviews binnen komen!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Nov. 14, 2023

We've been using Yotpo for a couple years, and I am really positive on it lately. The new 3.0 widgets are sleek and fit well into your brand template. John G. did a phenomenal job installing for us. Only thing to note: the marketplace syndication with Walmart is a work in progress.

Using app

About 3 years

Total reviews

12

Average rating

3.8

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Nov. 13, 2023

Had some issues with my installation and connected to their online chat. Was connected to Ruzsel J who was fast and efficient in fixing the issue. Great customer service. Highly recommend!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Nov. 13, 2023

We have been a customer with Yotpo for a long time now. It's been a great experience. I have used the support tickets and the online chat and both times, the support has been speedy and helpful. Thanks Daniel P and the team at Yotpo

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Nov. 13, 2023

Daniel P is very good at what he does, thank you for your help

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Nov. 13, 2023

I have been really loving Yotpo since I installed it a few months ago, and my customers have too. I am not particularly tech savvy so I needed assistance with a mistake I made installing my Yotpo widget to Shopify and John G. was a huge help. Not only did he quickly resolve the issue, but he even set up a homepage carousel for me as a (great) recommendation and helped me publish it. I am really grateful for this quick, simple support and for all that Yotpo brings to my small business.

Using app

7 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Nov. 13, 2023

Using Yotpo will have been able to achieve all the features we wanted for the client, but also the customer service has been exceptional. John G who helped us was very attentive and helpful no matter how small or big the issue was. Greatly appreciate it ^^

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Dec. 1, 2023

Daniel was super super fast! He have done the work we asked for in a matter of minutes :) Perfect!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!

5 / 5 Share

Nov. 13, 2023

Shout out to Ruszel J for making my day so much easier in patiently standing by and assisting me with all my queries!! Excellent service!!!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback, we really appreciate it.

5 / 5 Share

Nov. 12, 2023

Amazing app and great customer support from the team!

Store

ZUJeans

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you!

5 / 5 Share

Nov. 11, 2023

Ruzsel J was fantastic !!! Thank you!!!!!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback.

5 / 5 Share

Nov. 10, 2023

Very happy with Yotpo - I had some minor issues when I updated my theme. I really like the chat help because things can be resolved in real time. I chatted with Doner P. who was extremely helpful and took care of things perfectly!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

5 / 5 Share

Nov. 10, 2023

I was able to get the reviews widget installed without any difficulty. I had quite a bit of trouble getting the reviews tab to show on my home page. It didn't come up as an option in Shopify despite multiple installation attempts. I was able to connect with Doner on the support team who was very knowledgable and was quickly able to resolve the problem on the back end. Much appreciate the timely customer support and quick resolution of this problem.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

5 / 5 Share

Nov. 10, 2023

John G helped us with verifying our domain and answered several other questions. Very helpful and knowledgable, thanks!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

5 / 5 Share

Nov. 10, 2023

Good App and fast Support, sepcially from Arven. He helped me withing seconds. I definetly can recommend the app and service

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts with us!