All reviews

Rating Breakdown

  • 5
    91% (6,423 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

Aug. 27, 2021

So far, I am really like this app! It is very easy to install and start to use. Chat support is always very helpful.

Store

Yuntech

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

got help installing my review carrousel - they just did it for me!! was amazing! thanks Eunice & team Yotpo

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

So far, I am really like this app! It is very easy to install and start to use. Chat support is always very helpful.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

Yhis app has all I need from what I see so far but the most important thing for me is always fast support, which they have, so that would be a 5 stars for me. I especially want to thank Ronell, Kenn & Sheen from the support team for going above and beyond to help

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Great service and quick response, last super help from Gimbert =) Always available to help and I think the app has been helping us getting conversions! So glad with it!!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 27, 2021

Great app! and the customer service is very helpful! Great app! and the customer service is very helpful!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2021

Don was so amazing helping me with coding stuff! Very knowledgeable and efficient. I love working with Yotpo! Super quick and reliable.

Store

HE Inc

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

Listen!!! I came from another platform and for some reason my reviews did not transfer over properly...My agent helped me get all of it sorted out. It took several hours, however I did not feel rushed at all, the agent was very helpful and patient. I recommend them to anyone based on service, patience and results!!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

Excellent product, excellent service. Yotpo is great for Shopify-based businesses hoping to display reviews from past customers to potential new ones

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

The app works great and their support is top notch. I had a question and they replied almost immediately with an answer.

Using app

Over 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

Aug. 26, 2021

Wonderful and customer service helped every step of the way! Rilu Jane sat and reinstalled everything I needed for over 30 minutes and walked be through step by step. I would highly recommend.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

Amazing customer service which can help with solving any issue immediately. Highly recommend that amazing app.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

I had an enquiry about adding reviews to my product page and Ed (support agent) was very helpful and sorted the issue out for me extremely quickly.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2021

Merchant from Japan. I totally love this great App. Cannot descirbe with my poor English, so please try out the free plan and just experience it! Our store has enhanced its charm with our happy customers' voice. And one more thing, the chat help assitance service is great. They are most willingly! I'm so thankful to Sheen for helping solve the problem.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2024

a bit of a wait, but excellent once I was online with a chat with support!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

Great product and great service. Their instant messaging support is really convenient and helpful. Answer questions and fix problem really fast. Thanks our support Ed to help out.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

We've used Yotpo for years and love it. The team are so incredibly helpful and reply to any questions within minutes!

Using app

Over 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

I moved from Loox to Yotpo and I have to say, the customer service is way better, I have little knowledge on how to add widgets on different parts of my website and Eunice took the time to help me through. This app is worth the money

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

Yotpo is the Crème de la crème of social reviews, in addition to the great product - the service is of the best quality. I greatly appreciate Eunice for helping me integrate the plugin to my OS 2.0 theme. Eunice is extremely responsive offering direct assistance. I am satisfied with my decision to move forward with Yotpo :D Thank you

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2021

My reviews were not populating because I merged product variants into one product, and I spoke to someone at Yotpo on chat (Eunice) and even though she (not sure if it's a real person) said it was out of the scope of work, she would help repopulate them and she did within the hour! Great service!

Using app

About 4 years

Total reviews

4

Average rating

4.5