Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,024
chart
#1,048
All reviews
Rating Breakdown
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Aug. 18, 2021
Jo Lorenz was incredibly helpful getting my widgets to work again after doing a new theme install! I love this app already and their customer service is incredibly helpful. Very satisfied! :)
Aug. 18, 2021
New to Yotpo and had a little issue importing reviews from my previous app. Manny was so helpful. Great service.
Aug. 18, 2021
CS was great - Gimbert specifically helped me through a data issue and I appreicated their follow-up and thoroughness. Thanks Yotpo!
Aug. 17, 2021
Yotpo is by far the best way to collect customer reviews online. Their customer support here is super quick too!
Aug. 17, 2021
Having some issues with the Yotpo app. Sent a message and got prompt answer. They resolved the issue immediately. Thanks for the prompt service and help.
Aug. 17, 2021
Orly was very helpful and supportive to my Yotpo request. Very clear on the guidance and the steps required to get it sorted.
Aug. 17, 2021
I was facing an issue with the reviews I've had collected but thanks to Elven from support team that quick fixed it in 2 minutes. Im beyond happy :)
Aug. 17, 2021
Big thanks to James C AND Mark ! They deal perfectly my request, fast and good work. Now thanks to him I'll use Yotpo on my shop.
Sept. 7, 2021
Needed help with installation. Great customer service, quick response and got all the help that I needed.
Aug. 17, 2021
After a couple days and a lot of contact between James C , Radly and me at the end the problem of not showing reviews on or side was fixed! Thanks a lot!
Aug. 17, 2021
Thanks Ronel for your help. I really needed help to integrate Yotpo to the website. Ronel was fast and efficient and was a pleasure to talk with.
Aug. 17, 2021
I was helped by one of the Yotpo representatives named Ronel and he assisted me when I was super confused. He collaborated with me in my store and took care of everything I needed to be done I was having trouble with. Awesome service and extremely prompt with assisting me. 5 Stars x2
Aug. 17, 2021
I use the App to get product reviews from customers. Ronel, the online chat assistant was very helpful and patient with me. Everything worked well. I just had to wait a few minutes for the install to become visible. Highly recommend
Aug. 16, 2021
I used this app to add reviews to my shopify site. Unfortunately, I was not able to figure out how to customize it myself after the app automatically added the reviews but I reached out via the chat option and Ronel did a perfect job getting it to look exactly how I wanted it to and even guided me and showed me how I can customize some colors...oh and this was done at like 11pm as well!
Aug. 16, 2021
Jo was very helpful and efficient. Another associate kindly transferred me back to Jo when I accidentally ended the chat - this ensured continuity in trying to resolve the issue.
Sept. 7, 2021
Ronel was very helpful to me. He quickly helped me with my question. I could not have asked for better service. Thank you!
Aug. 15, 2021
Really fast and efficient and patient customer service. Was able to help me navigate the widget and get me on my way.
Aug. 14, 2021
Ronel got back to me very quickly and helped with everything I needed. Awesome customer service and quick responses.
Aug. 13, 2021
My reviews were not showing on my website, but after chatting with the support team they were able to get them displayed. I rate the app 4 stars because of the price and the limitations. However I would give 5 stars to the support agent Orly.