Yotpo: Product Reviews App

Sheen made it easy for us to upgrade our account to send out more emails per month. Only four stars because we feel the pricing is a bit high.

A star not for the product, but for 1) the FAQ answers I receive at each request to the after-sales service 2) the fact that at each stage I am asked to pay or upgrade my plan. Don't go to this app if you don't have $500 to put in per month.

Great support ! The team is really quick to find solutions and to guide you through the different functionalities

Helped us on a step by step basis to transition from magneto to shopify! Amazing and fast customer service.

So far so good! Very helpful team + a great way to collect and display reviews on our site. Excited to see how they perform and how this app helps us grow our eCommerce site.

Great customer experience and I truly love this app! Thank you so much for all the help. I recommend Yotpo 100%.

Still setting it all up, mainly commenting on the customer service. Been on the chat with them a couple times while setting up, they're quick to answer with helpful information. Wish more companies were like that.

This app far exceeds the capabilities of previous review apps we have used. We are very happy with how easy it is to use, and how quickly our issues are resolved. We use it on 4 shopify sites - would recommend!

Very useful for the marketing of our products. All the reviews can be shared to social media, which is cool. Yotpo is to have a new feature that syncs the reviews on Walmart. We'll leverage it.

Easy to use app with a strong free product and an even more value-added paid version for a reasonable price. Lots of helpful features to promote reviews and improve conversion. Great customer service too! Highly recommended.

These guys are amazing! Always willing to help! They help me installed code more than once, and have the patience to understand my concern. Super recommend their app!

I signed up for the Growth Plan as we are a Small Business and it's been amazing so far. The Customer Service is amazing! Diane helped me solve all my concerns and they were a lot haha. She was extremely nice and helpful. Worth every penny!

Overall a fantastic experience. I was a little apprehensive at first regarding the charges and how they can scale quite high but YotPo is very professional in what they do and takes care to ensure that the review app works perfectly through your site. In my opinion, a very good app to use especially if you don't have a trained developer on hand, as the YotPo team can help with a number of things. Mary Ann from support was especially helpful.

Yotpo's customer service is excellent. I am no coder but I have had a few problems which needed coding and they fixed them without hassle. I appreciate their efforts in keeping my shop up and running smoothly.

We have installed the Yotpo App and we love it. Leizel Ann was awesome in helping set it up to tailor to our needs. Now our great customer reviews are pouring in. Thanks Yotpo and Leizel Ann for a great product and a great job.

Good app, excellent customer service. Leizel from the team help me on each step and the app works now perfectly.

Great customer support and attention to detail from their team. The jump between the free plan and paid plan is pretty huge, so that might be an issue for us, but a great product.

Yotpo is like having another employee who takes care of everything. I simply cannot do everything and collecting reviews is so important. This automated my business and freed up many hours each day for me. Worth the money. The support is unparalleled.

Great app, correct and swift support. Time will show the effect this app will have on our business..

Their pricing is hard to understand. From the app store it looks like it is $19 for more than 50 orders a month. It actually starts at $19 for 50 orders and goes up from there. At 100 orders a month it is $50. When I was installing I tried to contact their customer support several times, and it took 2 days to get an email back. Having compared several apps now, this app does not seem worth the money especially considering you cannot get a hold of customer support easily.