Yotpo Product Reviews & UGC

Aug. 12, 2021

Eunice was sp helpful in getting everything customized and on-brand for me. Service is always fast and reliabe!

Dec. 9, 2021

12/9/21 Updated review...THEY HAVE LIVE HELP NOW!! Amazing...!!! When I need help you can IM with live folk. Huge game changer! Eduardo R was so helpful and we took care of the issue in 5 minutes! Instead of spending all the time to email and go back and forth, and receive help "tickets" and waste a tone of time!! Thank you ! ------------------------------------------------------------- This was one of the best choices we made. And I don't say that lightly...they offer such a great service and they are fair with pricing...the product just flat out works and there's alot of extras you can do even with the free option. Today I needed to have something fixed that our coders did, and they handled the request and made the changes in under 2 hours. Esp. as it relates to apps - this kind of customer service is not usual. So we were so grateful for having chose them as our review partner! Thank you Yotpo!

Aug. 12, 2021

Yotpo is a great product review platform and really helps with SEO. Additionally, their customer support staff is exceptional. Rilu Jane was excellent and really helped me with all the questions I had asked. 5/5.

Aug. 19, 2021

I have had some issues with merging out products, but I am also not the most tech savy person. I will say that anything I struggle with, I can also ask for help on!

Aug. 12, 2021

I enjoy the app, but did not know if customer could upload pictures. I chatted with support and they were very helpful explaining what I needed to know about how the app works and how customer can upload an image along with their reviews. Did not take long for replys. Thank you Yopto

Aug. 12, 2021

Good support! Their pricing is more reasonable now for the features they offer as well. ------------------

Aug. 12, 2021

I installed the app and I didn't know about the setting, The Support person Ed Was very helpful and solved all the problems. Thanks

Aug. 12, 2021

I tried shopify reviews and another company before using Yotpo. Yotpo is head and shoulders better than all the rest. Highly recommend. I had some import issues and Elven helped me out and was great. Highly recommend.

Aug. 11, 2021

I used this app to import reviews from another app. I was running into issues and Mary was super helpful in getting the reviews moved over exactly the way I wanted them. Very prompt, quick, and knowledgeable!

Feb. 10, 2023

Orly was super patient, extremely helpful and a huge lifesaver! We recently made some changes to our product offerings and we needed to import some reviews from an external source and Orly helped every step of the way. The Yotpo app is full of neat functionality and it looks great on the site. Update on Feb 10/2023. James Edmar C was super helpful, kind and patient. It seems Yotpo has improved the way they import reviews via csv; no longer via email, and can now be done via chat! Thanks so much for your help and for making this improvement.

Oct. 7, 2022

Ronel just helped me with a moving reviews to a new brand for the same product. Response was quick the thorough. Excellence support!

Aug. 10, 2021

Jo Lorenz is very help and professional while assisting me to install star widget. Jo is very patient and kind. I am very satisfied with the service

Nov. 24, 2021

Donald was great and helpful that's why I said 5 stars. But your platform needs some work due to customers not receiving reviews by email.

Aug. 10, 2021

Nice surprise to see Yotpo customer service much much improved since we first started working with them a few years back. Ed was fantastic. Super quick to respond and made the fix directly for me within minutes - would have taken me ages figuring it out myself - thank you Ed and Yotpo!

Aug. 10, 2021

While sorting out a separate problem for me I was chatting to tech support about the issue I have with selling one of a kind items, i.e. the item usually disappears from the store soon after sale, taking any reviews with it. Gimbert was super helpful, showed me how I could have a series of reviews appear at the bottom of each listing in my store via the SEO page, available on the free plan. So no more tedious manually adding reviews to a separate page for me. I am really happy with the appearance of multiple reviews on each listing, and only wish I had known about it sooner. Tech support responded to my inquiries very quickly and had the new look published for me really quickly. Highly recommended.

Aug. 9, 2021

I transferred my reviews from Judge me. It's been a little tricky getting it all working seamlessly. But the customer service at YotPo is perfect. They're immediately responsive and understand exactly what I need.

Aug. 9, 2021

Just had a small issue with the app working on my website, contacted support through the app and they helped me out instantly, great customer service.

Aug. 9, 2021

Best review app. And the support is the best! Already needed some help with something and they offered me the best support.

Aug. 9, 2021

Great support. A must to build trust on the website. Easy to use platform. Highly recommended. Thank you for your help.

Aug. 9, 2021

I have not used the app for long enough however this review is for the impressive customer support I received while installing the app. How helpful a company is AFTER installing their app really matters - Thank you for such an amazing experience so far.