All reviews

Rating Breakdown

  • 5
    91% (6,423 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 8, 2021

Rilu Jane from support was extremely helpful in troubleshooting my issues and even went into my account and helped me fix some of the code directly. Best support I've ever received.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

Love Yotpo. Awesome support - can't recommend this enough! I switched themes recently and had to reach out for help getting it re-installed. Bam, they had it up and rolling in less than 5 minutes.

Using app

Over 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

I was previously using this app when my site was being hosted by another provider and I was struggling to migrate my reviews to my new Shopify site. The technical assistance I received from Ed to resolve the migration and widget issue I was experiencing due to using different templates was fantastic and thorough. My reviews are all now displaying as they should.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2021

Their tech support is really efficient. We just started using Yotpo, and at first, the written reviews were not appearing on our website (only the star ratings did). We reported it, and the issue was resolved right away! They also explained how they fixed it - so I also learned more about how to navigate their app. They also noticed other issues in our code, which they fixed as well. Very good service.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

I am happy to share such excellent software and user-friendly services.This software has helped me a lot of work, allowing me to better show my Shopify interface. I really hope that more people will know about this app.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

Sheen is extremely helpful with my questions! I am very glad that the support of this service makes running my business easier

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

We really love using and having Yotpo integrated on our site. It's hands down the best review app out there. The support is incredible as well. Sheen and Eunice are incredible. We're so appreciative!

Store

b.WR

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 6, 2021

Great customer service! I had a hard time setting up my star ratings so I reached out to support, Elven took care of everything very quickly! Thank you!!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2022

Good customer support! I had an issue with reviews and they solved it for me. I didn't even have to go into the code, the support made everything! Thanks!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

Just started using Yotpo. Now, my store reviews look really neat. Had a small issue on setup and dearest Gimbert solved it in no time. Thumbs up to great customer support. Haven't fully tested the mailing system yet but I'm sure it also works perfectly fine.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

Great service and the customer support team are outstanding, helped me get set up and rectified issues of my own doing, its working great and would recommend to anyone. Also spoke with Gimbert on the Webchat who made the whole process incredibly easy.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 14, 2021

Don was absolutely outstanding great help! Helped me get everything installed quickly and working great can't wait to use this platform. Also needed help from Manny these guys provide awesome and fast customer service.

Using app

4 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Aug. 5, 2021

This app is great to handle customer review seamlessly. Great customer service and automated review request notifications.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

Orly in Support has been excellent. The support was timely, efficient, and very helpful. The best app support we've experienced to date.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

Wendyle was so helpful in getting my issues sorted. Couldn't have done it without their expertise! Thank you so much

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

Eunice helped me throughout the app. Very helpful. Great service 24/7, never had a bad experience with them. Always helping when you need.

Store

TOUEL

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2023

Atención excelente, cercana y profesional. Los chicos de Yotpo me han ayudado a resolver una incidencia de forma rápida y fácil. Es la segunda ocasión en la que solicito el servicio técnico y es espectacular! Me ha atendido Rhenant y lo ha hecho de maravilla

Store

Templat

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

Ed helps me a lot to integrate Yotpo on my Shopify website !!! I'm french and it was complicated to understand ! Thanks again !

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

couldnt get star on but the guys sorted it out instantly. really good customer support, so far very happy :)

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

Manny was unbelievably helpful. Quickly helped get our star reviews set up on our custom theme. Quick response time, and easy to work with.

Using app

10 months

Total reviews

1

Average rating

5.0