Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,403
Reviews
Chart
#103
Shopify

All reviews

5 / 5 Share
Aug. 26, 2020

Josephine E. was amazing in helping to get our widget and SEO pages working within hours of the request for help. Great app and service that really improves conversions - thank you!

Store Using app Total reviews Average rating
Bee Natural About 4 years 3 5.0
Developer Reply

Thank you for taking the time to leave a review! We're happy you had such a positive experience with our customer service. We'll definitely let Josephine know!

5 / 5 Share
Aug. 25, 2020

The customer support is very helpful and friendly. ;) Mary Ann solved the problem within just a couple minutes.

Store Using app Total reviews Average rating
5 / 5 Share
June 24, 2021

Great app! Satisfied so far, when I have problems Yotpo support (Anne) Helped me every step of the way to finally solve the problem within just a week! 2nd Review (17th May 2021) Had an issue with my shopify theme not showing the customer reviews after changing themes couple months back. After asking Shopify Support Agent ( Ed ), The problem was fixed really quickly and even went above my expectations with additional features! Thank you very much Ed for your prompt and great service! 3rd Customer service experience. Don was very helpful with my questions, helped me figure out the problem and fix it within 5 mins, thank you!

Store Using app Total reviews Average rating
HojichaYa Over 1 year 2 5.0
5 / 5 Share
Aug. 23, 2020

Wonderful App! Exceeded my expectations and the communication was excellent. Caroline was very accommodating to address questions and went above and beyond to assist with my setup. Highly recommended.

Store Using app Total reviews Average rating
Wonders of Whisky About 1 month 1 5.0
5 / 5 Share
Aug. 23, 2020

Yotpo's customer service is incredible. I recently switched my eCommerce store from Magento to Shopify and the Yotpo customer support team helped make sure it was an easy process to port over the existing review lists.

Store Using app Total reviews Average rating
reVessel About 1 month 2 5.0
5 / 5 Share
Aug. 20, 2020

I have not used this app on my site as of yet but must give this company 5 stars for the service I have received so far on installation. Thank You, Diane

Store Using app Total reviews Average rating
Bumbletree Ltd About 12 hours 1 5.0
5 / 5 Share
Aug. 20, 2020

I just install the app so I can't tell you how it works yet but I had problems with the installation. I reach out the support service and they are amazing! Quick, efficient and very kind. I recommend them!

Store Using app Total reviews Average rating
RE-LEAF About 21 hours 4 5.0
5 / 5 Share
Aug. 19, 2020

There are a lot of apps for reviews on this marketplace, and I mostly just selected Yotpo because they had a free plan. I'm glad I did, though, particularly because their support has been so good. Leizel has helped me with several issues, and she's always given prompt, clear and helpful responses (even though I'm not paying them a dime). Based on my experience so far, I'm definitely planning to stick with Yotpo as my business grows and it makes sense to upgrade to their paid plans.

Store Using app Total reviews Average rating
Cooper's Treats 29 days 7 4.4
5 / 5 Share
Aug. 19, 2020

I have been using this app on all three of my Shopify shops. It is brilliant. Even the free version gives you excellent functionality, and the customer service is second to none.

Store Using app Total reviews Average rating
Tennis Court Supplies 3 months 2 5.0
5 / 5 Share
Aug. 18, 2020

I highly recommend this app easy to use and customer service is amazing. Mary Ann helped me out so much, she helped with with an issue I was having so quickly and she was so polite.

Store Using app Total reviews Average rating
Bobbe About 2 years 2 5.0
5 / 5 Share
Jan. 30, 2021

Very happy with this app. Super helpful customer service, everything was taken care of right her and now via the chat funktion. Perfect!

Store Using app Total reviews Average rating
rêve vert 6 months 1 5.0
4 / 5 Share
Aug. 14, 2020

Hasta el momento el soporte ha sido muy bueno, rápido y eficiente. Seguire con la aplicación, recomendable

Store Using app Total reviews Average rating
NORVAL Muebles 3 months 1 4.0
5 / 5 Share
Aug. 13, 2020

I started using the free version and then upgraded to paid when my store got too much traffic for the free plan. I have upgraded my theme a couple of times and the Yotpo team has been great in helping me modify the code to get ratings exactly where I wanted them, always in less than 24 hours. These guy rock!

Store Using app Total reviews Average rating
Malo'o Racks About 2 years 13 5.0
5 / 5 Share
Aug. 12, 2020

A super app to use....was easy to set up and understand...the staff were helpful in setting up extras for us too...thank you

Store Using app Total reviews Average rating
ukgiftstoreonline 3 months 3 4.3
5 / 5 Share
Aug. 11, 2020

Yotpo reviews give Air Repair Skincare tremendous credibility. These testimonials are an important component of our brand development. Leizel Ann always takes great care of me when I have questions. David Heitel, COO

Store Using app Total reviews Average rating
Air Repair Skincare Over 2 years 1 5.0
5 / 5 Share
March 23, 2023

GREAT APP FOR REVIEWS AND SPEEDY CUSTOMER SERVICE. HIGHLY RECOMMEND. I WAS ABLE TO CONNECT/COLLECT TEXT MESSAGE REVIEWS. GENIUS!! Always very helpful

Store Using app Total reviews Average rating
SoRHOr Lifestyle Over 2 years 2 5.0
5 / 5 Share
Aug. 10, 2020

Yotpo is a great app for adding reviews to your website. Their customer support is fantastic! We would highly recommend Yotpo!

Store Using app Total reviews Average rating
HairMadeEasi About 1 year 13 5.0
2 / 5 Share
Aug. 10, 2020

Eh, personally I don't feel that it's good enough for $30 a month. Yotpo site isn't pretty, and its not very intuitive (they should def hire some UX designers). The one thing they are very good at, is upselling you to pay more for more features.

Store Using app Total reviews Average rating
DIY Print Shop® Almost 6 years 2 3.5
Developer Reply

Hey, Thanks for taking the time to leave your feedback, we apologize for your experience. Our pricing model is flexible and is available on our website and in your Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from just $19 a month. Don’t hesitate to reach out to share more feedback with us on how to improve our product experience. Thanks again for your feedback.

5 / 5 Share
Aug. 8, 2020

Been using YotPo for a few years now. They are the best and their customer service rocks! They replied within 24 hours and were able to add a fix to my issue.

Store Using app Total reviews Average rating
Voltlin Almost 4 years 33 4.5
5 / 5 Share
Aug. 6, 2020

Phenomenal customer server & easy to use! I had an issue with install, but Sheen, from CS, helped install it within minutes. Hoping this helps provide social proof!

Store Using app Total reviews Average rating
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