Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,512
chart
#326
All reviews
Review RSS Feed
Sept. 28, 2020
This app has been great. I wanted to make a small modification to it for when our product reviews were sent, which at first seemed too difficult. But Jo persisted in trying to understand what it was I was after and was able to help me in the end. Really grateful thankyou Yotpo.
Thank you for taking the time to leave a review. We're happy to know that you're up and running smoothly.
Sept. 27, 2020
I decided to give Yotpo a try after reading all of the positive reviews. I am new to Shopify and I accidentally deleted a very important set of codes and I reached out to Yotpo via the Chat bubble for help. Josephine was very quick and super helpful. The customer service is amazing and I highly recommend this app because of all of the cool widget it offers. My store looks so much more professional now all thanks to Yotpo.
Thank you for your review. We're so happy to be a part of your growing brand!
Dec. 17, 2021
Eunice and Ronel from the support team were excellent, very helpful. Amazing service! Fully recommend using Yotpo!
Thank you for leaving a review. We're so happy to know you're loving Yotpo!
Sept. 25, 2020
Very good app! and the support is very helpful! quick reply my email and help me to fix the problem very Patient which is very important for business.
Thank you for your review! We're happy to hear you're enjoying Yotpo.
Sept. 24, 2020
fantastic service - always helpful and always attentive, really recommend yotpo they are great!!! super happy
Thank you for leaving a review. We're pretty big fans of our customer service and we're happy to hear you are too!
Sept. 21, 2020
Incredible features but the 5 stars comes from their support. After purchase care is top notch, they quickly resolved an issue I was having. When I say quick, it was within a couple hours at best.
Thanks for leaving a review! We love our support team and we'll be sure to pass on your kind words.
Sept. 18, 2020
I really am so excited about this app. We are a brand new company and establishing trust in our products is HUGE in driving conversions. Trust me- I did this in my last job all manually!! This app is amazing- it compiles everything in one place for your for easy management. We then upgraded our free account and the upgrade IS WHERE THE MOST VALUE IS!!! Seriously. Check us out- www.sisumoi.com. My girl, Caroline HOOKED US UP and gave the BEST customer service. She went above and beyond for me with my lack of technical skills and assisting in installing the code. (She was patient and happy the whole way through). Sending virtual high fives to this one. Give this girl a raise!!!! Thank you Caroline and if y'all are stilllllll considering Yotpo. DO IT and GO BIG from the getgo. One of my fav apps!!! We already increased our conversions!
Thank you for taking the time to leave such a glowing review! We're so happy to know that you're enjoying Yotpo and that you had such a great experience with our customer service. We'll definitely pass this on to Caroline.
Sept. 17, 2020
I really like how Yotpo is easy to use and Yotpo agent Anne had really helped me as well in getting around using the app.
Thank you for your review! We're happy to hear you're enjyoung Yotpo!
Sept. 17, 2020
The customer support is amazing. Answers and solutions within 30 min.! The app is performing also well. Automated emails are going out without any problems. And if there is a problem, the support team is always helpful!
Thank you for your review. We're so happy to hear you had such a great experience with our support team, we'll definitely pass on your kind words!
Sept. 16, 2020
Sheen made it easy for us to upgrade our account to send out more emails per month. Only four stars because we feel the pricing is a bit high.
Thank you for taking the time to leave a review. We're constantly working on improving our product and services and we really appreciate your feedback. Our pricing structure varies depending on the business needs and we're happy you're now sending all the reviews you need.
Sept. 15, 2020
A star not for the product, but for 1) the FAQ answers I receive at each request to the after-sales service 2) the fact that at each stage I am asked to pay or upgrade my plan. Don't go to this app if you don't have $500 to put in per month.
Thank you for taking the time to leave a review. Please know we completely understand your frustration. We always try to ensure a business is on their 'right fit' plan -- meaning how much you're paying aligns with the services you're receiving and what your business needs to see success with Yotpo. This pricing model is intended to most comfortably scale with your business; however, we understand that it doesn't work for everyone. P
Sept. 15, 2020
Great support ! The team is really quick to find solutions and to guide you through the different functionalities
Thanks so much for leaving a review! We're happy to hear you're enjoying Yotpo.
Sept. 15, 2020
Does exactly what it advertises for free and offers really great customer service. Josephine E. helped me so much and even stepped into the back end of my store when I was stuck .
Thank you for taking the time to leave a review. We're happy to hear you're enjoying Yotpo, and we'll pass on your kind words to Josephine.
Sept. 9, 2020
Helped us on a step by step basis to transition from magneto to shopify! Amazing and fast customer service.
Sept. 9, 2020
So far so good! Very helpful team + a great way to collect and display reviews on our site. Excited to see how they perform and how this app helps us grow our eCommerce site.
Sept. 9, 2020
Great customer experience and I truly love this app! Thank you so much for all the help. I recommend Yotpo 100%.
Sept. 8, 2020
Still setting it all up, mainly commenting on the customer service. Been on the chat with them a couple times while setting up, they're quick to answer with helpful information. Wish more companies were like that.
Sept. 8, 2020
This app far exceeds the capabilities of previous review apps we have used. We are very happy with how easy it is to use, and how quickly our issues are resolved. We use it on 4 shopify sites - would recommend!
Sept. 8, 2020
Very useful for the marketing of our products. All the reviews can be shared to social media, which is cool. Yotpo is to have a new feature that syncs the reviews on Walmart. We'll leverage it.
Sept. 4, 2020
Easy to use app with a strong free product and an even more value-added paid version for a reasonable price. Lots of helpful features to promote reviews and improve conversion. Great customer service too! Highly recommended.