Yotpo: Product Reviews App
All reviews
Incredible features but the 5 stars comes from their support. After purchase care is top notch, they quickly resolved an issue I was having. When I say quick, it was within a couple hours at best.
Thanks for leaving a review! We love our support team and we'll be sure to pass on your kind words.
I really am so excited about this app. We are a brand new company and establishing trust in our products is HUGE in driving conversions. Trust me- I did this in my last job all manually!! This app is amazing- it compiles everything in one place for your for easy management. We then upgraded our free account and the upgrade IS WHERE THE MOST VALUE IS!!! Seriously. Check us out- www.sisumoi.com. My girl, Caroline HOOKED US UP and gave the BEST customer service. She went above and beyond for me with my lack of technical skills and assisting in installing the code. (She was patient and happy the whole way through). Sending virtual high fives to this one. Give this girl a raise!!!! Thank you Caroline and if y'all are stilllllll considering Yotpo. DO IT and GO BIG from the getgo. One of my fav apps!!! We already increased our conversions!
Thank you for taking the time to leave such a glowing review! We're so happy to know that you're enjoying Yotpo and that you had such a great experience with our customer service. We'll definitely pass this on to Caroline.
I really like how Yotpo is easy to use and Yotpo agent Anne had really helped me as well in getting around using the app.
Thank you for your review! We're happy to hear you're enjyoung Yotpo!
The customer support is amazing. Answers and solutions within 30 min.! The app is performing also well. Automated emails are going out without any problems. And if there is a problem, the support team is always helpful!
Thank you for your review. We're so happy to hear you had such a great experience with our support team, we'll definitely pass on your kind words!
Sheen made it easy for us to upgrade our account to send out more emails per month. Only four stars because we feel the pricing is a bit high.
Thank you for taking the time to leave a review. We're constantly working on improving our product and services and we really appreciate your feedback. Our pricing structure varies depending on the business needs and we're happy you're now sending all the reviews you need.
A star not for the product, but for 1) the FAQ answers I receive at each request to the after-sales service 2) the fact that at each stage I am asked to pay or upgrade my plan. Don't go to this app if you don't have $500 to put in per month.
Thank you for taking the time to leave a review. Please know we completely understand your frustration. We always try to ensure a business is on their 'right fit' plan -- meaning how much you're paying aligns with the services you're receiving and what your business needs to see success with Yotpo. This pricing model is intended to most comfortably scale with your business; however, we understand that it doesn't work for everyone. P
Great support ! The team is really quick to find solutions and to guide you through the different functionalities
Thanks so much for leaving a review! We're happy to hear you're enjoying Yotpo.
Helped us on a step by step basis to transition from magneto to shopify! Amazing and fast customer service.
Great app and excellent support from Mary Ann who helped me out when I could not get hold of our developer and was totally stuck!
So far so good! Very helpful team + a great way to collect and display reviews on our site. Excited to see how they perform and how this app helps us grow our eCommerce site.
Still setting it all up, mainly commenting on the customer service. Been on the chat with them a couple times while setting up, they're quick to answer with helpful information. Wish more companies were like that.
This app far exceeds the capabilities of previous review apps we have used. We are very happy with how easy it is to use, and how quickly our issues are resolved. We use it on 4 shopify sites - would recommend!
Very useful for the marketing of our products. All the reviews can be shared to social media, which is cool. Yotpo is to have a new feature that syncs the reviews on Walmart. We'll leverage it.
Easy to use app with a strong free product and an even more value-added paid version for a reasonable price. Lots of helpful features to promote reviews and improve conversion. Great customer service too! Highly recommended.
These guys are amazing! Always willing to help! They help me installed code more than once, and have the patience to understand my concern. Super recommend their app!
I signed up for the Growth Plan as we are a Small Business and it's been amazing so far. The Customer Service is amazing! Diane helped me solve all my concerns and they were a lot haha. She was extremely nice and helpful. Worth every penny!
Overall a fantastic experience. I was a little apprehensive at first regarding the charges and how they can scale quite high but YotPo is very professional in what they do and takes care to ensure that the review app works perfectly through your site. In my opinion, a very good app to use especially if you don't have a trained developer on hand, as the YotPo team can help with a number of things. Mary Ann from support was especially helpful.
Yotpo's customer service is excellent. I am no coder but I have had a few problems which needed coding and they fixed them without hassle. I appreciate their efforts in keeping my shop up and running smoothly.
We have installed the Yotpo App and we love it. Leizel Ann was awesome in helping set it up to tailor to our needs. Now our great customer reviews are pouring in. Thanks Yotpo and Leizel Ann for a great product and a great job.
Good app, excellent customer service. Leizel from the team help me on each step and the app works now perfectly.
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