Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,025
chart
#1,048
All reviews
Rating Breakdown
July 28, 2021
James & Eunice from Yotpo has been tremendously helpful. Quick responses and was knowledgeable in providing the required support.
July 28, 2021
Sheen from Yotpo is amazing and very well versed. Amazing customer support and great and fast resolution. Very professional
July 27, 2021
amazing support! will be using this app for years to come! they do a great job answering all questions and are very hands on with their customers!
July 27, 2021
Great app and great support. Would definitely recommend this to anyone looking for a great review app.
July 27, 2021
Don has been really helpful in supporting our queries via the online chat. Kind and helpful service, answered all questions quickly and efficiently
July 26, 2021
Ronel helped me with an account duplicated issue I had, he jumped on to the issue straight away and sorted it out for me over live chat. Great service, very happy with the service!
July 26, 2021
Yotpo Eunice gave me superb and professional help, really appreciate his or her patience and kindness. This is a company I would love to recommend and work with.
July 26, 2021
Great customer service by Rilu Jane. so helpful and patient with everything i was needing to do in changing over my apps. Thank you
July 25, 2021
Great customer service by Rilu Jane. Everything went smoothly. Very co-operative and patient. Thanks
July 25, 2021
Great customer service! I had a few issues with this app and I was assisted right away with the best customer service Thank you mark for all your help!! Elan
July 24, 2021
As a marketer, I can't say how great this app is! Great features, great customer service! Highly recommend!
July 23, 2021
I had trouble adding the reviews widget to my homepage and trouble with creating a reviews landing page. Gimbert helped me out via chat and he was a tremendous help. He went above and beyond and I truly appreciate his help!
July 23, 2021
This app checked all my boxes and was extremely simple to set up. Customer service was fantastic; quick and detailed responses.
Aug. 2, 2021
We recently updated our Shopify theme and I was having a hard time figuring out if the Yotpo app was operating correctly. I chatted briefly with Sheen and got the help I needed. So, in addition to providing a swell way to collect reviews, they back up the app with swell customer service. Awesome. Thank you! Once we finalized our theme update, I noticed our product reviews were not showing up on our product pages. I contacted support and Orly helped get things sorted out. I couldn't ask for better customer service. Thank you!!
Using app
About 4 years
Total reviews
2
Average rating
5.0
July 23, 2021
Ive used Yotpo many times, in many stores, to help customers see the value in my products and customer service -- IT WORKS. Super powerful. AND -- Yotpo has great customer service also (and thanks Orly for helping me out twice with questions -- solved fast and easy).
Nov. 30, 2021
Manny is of great help! He helped me install the app on a third party page builder in just a few minutes. Very efficient, skilled and patient! Highly recommend! Donald is also very helpful and professional. He helped me fix formatting problems on a 3rd party page builder.
Oct. 11, 2021
There was a glitch in their system and my customers weren't getting their reviews. The employees were attentive and helped me work through the issue and manually sent the reviews to those who hadn't received review emails. But would be sure to keep an eye on emails to ensure it doesn't occur to your shop. I had another incident with the site - it stopped sending reviews altogether. It seems to be really unreliable.
July 22, 2021
Sheen was amazing, i don't fully understand computers and systems and Sheen made it very easy to help me understand what the problem was and how to find a solution.
July 22, 2021
Quick to respond to questions via their chat support. Looking forward to using Yotpo as I continue to grow.
July 22, 2021
Crazy fast, polite, and helpful customer service. Our store is only just starting and we are only using the review widget so far but I am very please from what I see!