Yotpo: Product Reviews App

Just added Yotpo yesterday and as I had questions regarding setup, customer service was amazing. I was helped by Elven, and was able to get all of my questions answered. Can't wait to get all the features set up on my store!

Great customer support and attention to detail from their team. The jump between the free plan and paid plan is pretty huge, so that might be an issue for us, but a great product.

Ruzsel J came to my rescue today. On a Saturday! Fixed my issue in as short a time as possible. The Yotpo support system is the GOAT of DTC

Yotpo is like having another employee who takes care of everything. I simply cannot do everything and collecting reviews is so important. This automated my business and freed up many hours each day for me. Worth the money. The support is unparalleled.

Great app, correct and swift support. Time will show the effect this app will have on our business..

Their pricing is hard to understand. From the app store it looks like it is $19 for more than 50 orders a month. It actually starts at $19 for 50 orders and goes up from there. At 100 orders a month it is $50. When I was installing I tried to contact their customer support several times, and it took 2 days to get an email back. Having compared several apps now, this app does not seem worth the money especially considering you cannot get a hold of customer support easily.

Josephine E. was amazing in helping to get our widget and SEO pages working within hours of the request for help. Great app and service that really improves conversions - thank you!

The customer support is very helpful and friendly. ;) Mary Ann solved the problem within just a couple minutes.

Great app! Satisfied so far, when I have problems Yotpo support (Anne) Helped me every step of the way to finally solve the problem within just a week! 2nd Review (17th May 2021) Had an issue with my shopify theme not showing the customer reviews after changing themes couple months back. After asking Shopify Support Agent ( Ed ), The problem was fixed really quickly and even went above my expectations with additional features! Thank you very much Ed for your prompt and great service! 3rd Customer service experience. Don was very helpful with my questions, helped me figure out the problem and fix it within 5 mins, thank you!

Wonderful App! Exceeded my expectations and the communication was excellent. Caroline was very accommodating to address questions and went above and beyond to assist with my setup. Highly recommended.

Yotpo's customer service is incredible. I recently switched my eCommerce store from Magento to Shopify and the Yotpo customer support team helped make sure it was an easy process to port over the existing review lists.

I have not used this app on my site as of yet but must give this company 5 stars for the service I have received so far on installation. Thank You, Diane

I just install the app so I can't tell you how it works yet but I had problems with the installation. I reach out the support service and they are amazing! Quick, efficient and very kind. I recommend them!

There are a lot of apps for reviews on this marketplace, and I mostly just selected Yotpo because they had a free plan. I'm glad I did, though, particularly because their support has been so good. Leizel has helped me with several issues, and she's always given prompt, clear and helpful responses (even though I'm not paying them a dime). Based on my experience so far, I'm definitely planning to stick with Yotpo as my business grows and it makes sense to upgrade to their paid plans.

I have been using this app on all three of my Shopify shops. It is brilliant. Even the free version gives you excellent functionality, and the customer service is second to none.

I highly recommend this app easy to use and customer service is amazing. Mary Ann helped me out so much, she helped with with an issue I was having so quickly and she was so polite.

Very happy with this app. Super helpful customer service, everything was taken care of right her and now via the chat funktion. Perfect!

Hasta el momento el soporte ha sido muy bueno, rápido y eficiente. Seguire con la aplicación, recomendable

I started using the free version and then upgraded to paid when my store got too much traffic for the free plan. I have upgraded my theme a couple of times and the Yotpo team has been great in helping me modify the code to get ratings exactly where I wanted them, always in less than 24 hours. These guy rock!

A super app to use....was easy to set up and understand...the staff were helpful in setting up extras for us too...thank you