All reviews

Rating Breakdown

  • 5
    91% (6,424 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 21, 2021

An update! Yotpo is the best! They solve my problems with the new theme update effectively! This app is easy to set up - the best support team is available 24/7! Tons of Cool Features + Easy Review Requests and many more!

Using app

About 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

July 22, 2021

Their after-sale service is so good! They kindly help me solve the problem that I met. If the app can add photos for free, that will be great!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2021

Amazing customer support - super helpful at getting me set up and so quickly! 10/10 . Works great linked with my site as well

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2021

Excellent customer support - thanks Mark! Really appreciate all your help setting up the carousel and widget

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2021

I appreciated Ronel's ask for him he was very mindful of time, helpful and easy to do business with!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2021

Excellent support and great help from Ed from from the shopify support team who didn't give up and managed to resolve our issue. Excellent service

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2021

The customer support was great and very helpful when I needed help. I needed help with getting my product reviews to show up on product pages and now after getting help it was done

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2021

Today I was helped by Orly who did an amazing job helping me switch my old review provider to Yotpo. It was quick easy and the Yotpo staff are always so friendly. Phenomenal customer service and an app that truly allows your business to grow by harnessing the power of reviews in the form of social proof

Using app

4 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 20, 2021

Good customer service. The app interface could be a bit more user friendly though and there are delays with publishing reviews

Store

HCO

Using app

Almost 6 years

Total reviews

1

Average rating

4.0

5 / 5 Share

July 20, 2021

I recently moved my store from GoDaddy to Shopify. I needed assistance with setting up Yotpo on my Shopify store. Gimbert at Yotpo was able to assist me. Gimbert went above and beyond to help me add the code to my new store. Every question and concern I had was answered quickly and thoroughly. Happy to know the support team is staffed with pros!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2021

I got really helpful actions from Sheen. Commucation was pleasant too :) Many thanks to your team...

Using app

About 2 months

Total reviews

2

Average rating

3.5

5 / 5 Share

July 21, 2021

I recently had a whole bunch of things that I needed help with, from customising reviews widgets and installing them to working with rich snippets and Eunice and Eduardo on chat support were amazing and got everything sorted for me. Thank you!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2021

I was having an issue installing the YotPo star badge underneath my Product title. I used YotPo's support and Manny got in touch with me very quickly. Manny was great, he fixed me issue + more and made the process seamless. Cheers Guys!

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 20, 2021

Mark gave me great customer service. Thanks legend for all your help. So far so good for me using Yotpo

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2021

They have a great customer support team! I recommend working with them. We are able to displayed our customer reviews on the home, collection and product pages.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2021

とても良いアプリで、特にチャットサービスは迅速に丁寧に対応してくれます。コードの変更などは知識の度合いによってはサポートがないと難しい部分もありますが、サポートセンターのスタッフが分かりやすく説明してくれて変更もすぐに行えました。

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2021

User friendly app that allows you to collect reviews and also a great help to my website. Anne is much appreciated when it comes to support. Highly recommended app

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2021

This is a fantastic app that does what my online store needs. Its very functional and easy to use. The team on the back end made things seamless for me to install and optimize. Highly recommend.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2021

This app is great for collecting reviews. Yotpo team is very professional, James is being so helpful during the process.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2021

This app has been great to collect and display review on my webshop. The Yotpo team are very responsive and helpful whenever I have any questions or issues. Recently Rilu helped me out greatly to solve an issue on my collection page. They responded quickly and managed to solve my issue within no time (on a Saturday!). I really appreciate it, thank you!

Using app

About 2 years

Total reviews

3

Average rating

5.0