All reviews

Rating Breakdown

  • 5
    91% (6,424 ratings)
  • 4
    4% (272 ratings)
  • 3
    1% (59 ratings)
  • 2
    1% (63 ratings)
  • 1
    3% (205 ratings)
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5 / 5 Share

July 14, 2021

Thank you so much for fast and timely response. Don helped me put my reviews backup on my new website. Excellent customer service.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2021

The Yotpo support team has time and time again assisted with much needed specific details required for my store. They are easily approachable and do a wonderful job!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2021

What great customer service, wow. Elven helped me instantly via chat which resolved all my questions and issues.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

July 13, 2021

Very nice app to get your customers reviews, the live support is fast and they guide you in very step, one of the best apps for reviews in your store!

Using app

About 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

March 28, 2023

Really good tool. I am satisfied. Every time I need help I receive some. Just like today from Warly. I used the app to collect reviews on my product page for my on line store that I launch this month. It's really user-friendly. I had problem to collect review from the previous application I used and I contacted the assistance ( Eunice) on the chat and it was really helpfull. I am satisfied ! I had another problem more recently and Radly was very kind and understanding. Yopto has a very good IT support service. I need it another time for the on site widget and Rhemy helped me ! Thank you Rhemy R :-). I had a problem with the reviews caroussel and I received a quick and good support as always from Howell Keith.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 13, 2021

Awesome help! Thanks. Quick and easy. Mark was very helpful and helped more than I asked. I will keep using Yotpo

Store

SLOCALY

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2022

Great App and wonderful customer service. Lemuel did the code for me as I wasnt confident doing it myself. Everything was handled very quickly and exactly as I wanted it. Highly recommended app. Thank you

Using app

Almost 3 years

Total reviews

7

Average rating

4.7

5 / 5 Share

July 12, 2021

Ed went above and beyond to help me. He helped install various things on my website so that it look visually appealing to my clients. I really really appreciate all that he has done for me. So patient and incredibly helpful. Really wouldn't have been able to do anything on my own- he really went above and beyond and it is greatly appreciated. Thanks Ed!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2021

For Free App, the Yotpo gives enough good features, and the features help our store a lot thing. Ed name, a support guy. he helps our store issue with a simple and easy thing. thank you

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2021

The support provided to me by Mark recently was incredibly friendly and professional. It's so important to have great communication and customer service like this and I really appreciate it as a user.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2021

Incredible customer service. Great app for reviews too! Very easy for seller and customer. Rilu Jane was a great help!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2021

Amazing support and wonderful/advanced features. I had some issues with uploading the csv file but Yotpo responded to my questions instantly with detailed and helpful feedback. Thanks!

Store

Welify

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 10, 2021

I love this app and have been using it for 2.5 years. I recently updated my theme and the reviews were no longer showing on the dedicated review page. I reached out to Yopto and Gimbert fixed what I need and more. He added the reviews back to the review page and also added reviews to each product page. Thank you.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 10, 2021

Customer service was 5 star, Manny was brilliant and helped with some final tweaks of code so everything looked perfect on our website. Highly recommend, the customer service support is great!

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2021

Great support and features! Very pleased!! :) We wanted to make sure our settings were correct and get a better review display. Chatted with a Yotpo Rep and they took care of everything for us!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2022

Nick S helped me today to sort out my push to social problem. He talked me through the process and bingo! all fixed. Thanks again Nick S : )

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 8, 2021

This is a Great app! I have been using it for years. Support is very helpful and fast too! 5 stars!!!!!!!!!!!!!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 8, 2021

Really impressed with Yotpo's service. The best I've experienced from a Shopify app vendor. I worked with Eunice, who was very friendly, knowledgeable, and was able to help me install the on-site widgets.

Store

Dramson

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2021

Thanks Ed for your help! The client service is amazing! I will continue using Yotpo for my marketing strategy

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2021

Elven was fantastic and managed to help us add features in no time at all! Brilliant! Great super fast assistance!

Using app

Over 1 year

Total reviews

1

Average rating

5.0