Yotpo: Product Reviews App
All reviews
This app is amazing for helping to gather reviews. IT offers email functionality so that you can solicit new customers for reviews when they buy, you can even offer a coupon for a completed review. Their tech support was very responsive and even installed code for me. I highly recommend this app!
Diane was great and has helped me over and over with any issues I have! I am very happy with the support and the app itself.
The support is wonderful! I wanted to collaborate all my reviews onto one page but found the instuctions difficult as there was a fair amount of coding involved. Lemuel C added to the code to my website and I now have a wonderful reviews page where customers can see all my 100s of reviews in one place. Thank you so much Lemuel!
Great app, easy to use for customer reviews. Nice clean layout that looks good on any website. Customer service is exceptional, very quick to fix up any issue I have. Highly recommend!
Photo reviews are only available for paid plan 30 usd per month that is too much to pay every month I have deleted this app but they still sending emails to my customers w
Thanks for taking the time to leave your feedback, we're sorry to hear about your experience. Photo reviews are available on our Growth plan which starts at just 19$/month. If you would like to get in touch, we would be happy to chat further about your experience and try to help.
Loving YOTPO so far! The support team is really wonderful to work with. Always available and ready to answer questions. The review widgets are great and I love that you can customize the colors.
Jo Lorenz Support Agent was very Helpful.
This App has been very helpful user friendly, and covers many areas. Support is excelent, and the results are very fast. Really good app to build social validation of our products and services.
I thought this app would be helpful but it only sent like 20% of the review emails. Most customers have reported they never received a review email. Waste of time!
Thanks for taking the time to leave your feedback, we're sorry to hear about your experience. If you would like to get in touch, we would be happy to chat further about your experience and try to help.
They were very attentive as I transferred reviews from my old theme to new theme. Sometimes response to emails within 5 minutes and problem fixed. looking great although I wish their logo didn't have to show on my webpage.
The app is incredible, it gives more credibility to the product you are selling. The assit is great, and very efficient. Thanks alot for your support.
The ONLY thing I don't like about this app is that it says it is a drag and drop (or however you say it) and it's not. I had to get help from someone at Yotpo to add it to my website, however that service was EASY and GREAT. I am super happy with how they installed the app.
Had an issue, complained, and got a polite and helpful resolution immediately. Brilliant customer service. Unlike some other apps for shopify. Highly recommend and totally trustworthy. Very good experience.
I haven't used all its features yet but I want to say that they have a great support. thank you!!!!!
Paul was super patient with helping me install some code on my site! Great customer service - recommend the paid plan to get it.
Great online chat support, thank you Jo Lorenz. Got me up and running after upgrading to next level. Cheers And great experience with Yotpo Eunice, super helpful and got me on track in minutes! Thank you so much! (Dec 2021)
Have been using this app since we began with Shopify. There has never been an issue with it and their customer support team has been nice to work with! I believe that having these reviews have led to further sales from customers who see what others have to say.
Great support and FAST! Looking forward to hire more services from Yotpo. Our site is showing the reviews just like we wanted and customers can now benefit from them now. Keep up the good work!
It does as it claims. Could be more user friendly for non-techies BUT Support Staff is great. Josehine E. understood my lack of skills and patiently and skillfully resolved my issues. Also appreciate that it integrates so well with Social, SEO, etc. Best Reviews program I have found.
I have only had the app for less than 24 hours and already received 7 positive reviews from our customers. I was having trouble installing the widget on my own, but Josephine was super helpful. She installed everything including adding reviews to my collection page. Now our site looks even more credible. Love this all and the quick and professional customer service! Thanks Josephine!
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