Yotpo: Product Reviews App for Shopify

Yotpo: Product Reviews App

Build trust and boost revenue with product reviews & UGC
Rating
4.8
Feedback
4,631
Reviews
Chart
#91
Shopify

All reviews

5 / 5 Share
July 24, 2020

So far so good, have had downloaded for a couple of days. I did come across a few problems setting up due to my lack of understanding the setup process. However, when I reached out for support they came in and were able to target the issue and resolve it. I was shocked at how fast they responded and resolved my issue. Would recommend trying out at least!

Store Using app Total reviews Average rating
Jpmedics About 23 hours 1 5.0
5 / 5 Share
July 24, 2020

I have used this app for a long time and it works seamlessly and should you perchance have any issue the support is outstanding. Highly recommend. :)

Store Using app Total reviews Average rating
5 / 5 Share
July 23, 2020

So very helpful! Solved something we couldn't THANK YOU SO MUCH!!! Yopto is so great for showing reviews! It gives us credibility and a lot of assistance in sales. We would love to work with shopify and yopto again, the customer service is so amazing. Everyone is so helpful and fast to respond. thanks again! WE are so grateful!

Store Using app Total reviews Average rating
Fridaze - Linen Redefined 3 months 3 5.0
5 / 5 Share
Sept. 3, 2021

My customer Success rep Mary Ann was fantastic!! She answered every question, fixed every issue and made great suggestions. So impressed!!

Store Using app Total reviews Average rating
COBA Board Over 1 year 2 5.0
5 / 5 Share
April 16, 2024

Jeorge Kenneth thru the website helped me put my reviews back on my website that had disappeared. It appears my widget somehow got uninstalled and all my reviews disappeared. He put them back on for me. Great help. Thank you.

Store Using app Total reviews Average rating
Bulletproof Pet Products Inc Almost 4 years 6 2.0
Developer Reply

Thank you for taking the time to leave a review. Firstly, we'd like to apologize for any inconvenience that you've experienced. Our support representative has contacted you directly and resolved the matter for your satisfaction. Please reach out to us if there are any lingering issues.

5 / 5 Share
July 22, 2020

Great app and customer service. Bernard helped with the installation and was quick to answer all of my questions.

Store Using app Total reviews Average rating
Coffea Coffee About 1 year 4 4.0
5 / 5 Share
Aug. 5, 2020

Thanks Elven for helping me set up my star rating code. The instructions were very clear and easy to understand. Really appreciate the fast response.

Store Using app Total reviews Average rating
Feyrehome Australia 4 months 1 5.0
5 / 5 Share
July 20, 2020

Amazing support experience!!! Thank you very much, Josephine! So appreciated all your assistance with integrating Yotpo features!

Store Using app Total reviews Average rating
Chelsea King Inc. 11 months 7 5.0
5 / 5 Share
Sept. 16, 2021

The app itself is a great product. The support is even better. thanks for all the fast and easy support! The chat support was able to quickly solve all my issues with integration.

Store Using app Total reviews Average rating
Atheria Over 3 years 2 5.0
5 / 5 Share
July 20, 2020

Great customer service from Leizel D! He helped us really good. Everything looks awesome now. Thanks!

Store Using app Total reviews Average rating
Smoothly About 1 month 3 5.0
5 / 5 Share
July 20, 2020

Awesome custom service, Leizel was super helpful and our issue was resolved in less than 24h ! Thank you so much

Store Using app Total reviews Average rating
Elia Lingerie Over 1 year 5 5.0
2 / 5 Share
July 19, 2020

Works fine and easy to install! But it is too expensive. Everything cost, if you would like ratings on your Google Shopping Ads it starts from USD 249/month. Now looking to move over to other apps that are more cost effective. A bit of lack from support also..

Store Using app Total reviews Average rating
Sanojtape About 1 year 4 3.0
5 / 5 Share
July 17, 2020

I like its friendly & effective support and the app is easy to use, it offers many free features so we can do a lot of things without paying first!

Store Using app Total reviews Average rating
Altai Gear Singapore 10 months 6 5.0
5 / 5 Share
July 17, 2020

Yotpo is cool, but this rating is for Paul specifically. He helped me transfer my reviews from my old website, and I was a pain, but he was patient, kind and helpful. I LOVE YOU, PAUL!

Store Using app Total reviews Average rating
Bee's Knees Knee Pads 16 days 4 5.0
4 / 5 Share
July 17, 2020

Awesome app! I had some difficulties at first, but later on the support helped me. Would definetly recommend.

Store Using app Total reviews Average rating
Unrefined Riches 8 months 5 4.0
5 / 5 Share
July 17, 2020

We're just getting started with YotPo, but have found the app integration to be super simple...and the onboarding process to be very smooth. The customer service is always there to quickly help with any issues in real time. Five stars all the way around!

Store Using app Total reviews Average rating
NOMAD Grills 10 days 1 5.0
4 / 5 Share
July 16, 2020

Still getting used to it. However, getting people to actually do reviews by having automatic emails sent out really helps.

Store Using app Total reviews Average rating
5 / 5 Share
July 16, 2020

Like the free version. Does exactly what we need it to do. Tech support was so fast and helpful when I wasn't happy with where the widgets were coming up. They very quickly went in and made it exactly what I wanted.

Store Using app Total reviews Average rating
1 / 5 Share
July 15, 2020

The app is ok and ties into Shopify well enough. Yotpo as a service is a good product, its just that Yotpo as a company is awful awful awful. Everything is an upsell, because they practically lie by obstuficating what is available and what is not available. Check out their pricing - most things are in the "premium plan". Well, we have a premium plan, but nothing is every available. I have to write to customer support constantly asking why soemthing isn't working as I followed the support page's instructions. "Only for an annual plan" or "Enterprise plan" or something similar is what I always get. But thats not in the selling documents, thats not in the support documents, its always only in the non specific "premium plan". Good product, priced at the very upper boundaries of tolerable, terrible company.

Store Using app Total reviews Average rating
QuickChange Male Incontinence Wrap About 2 months 2 1.0
Developer Reply

Hi, Thank you for taking the time to leave a review. We're so sorry to hear about your experience and we understand your frustration. Please know that our team is aware and is taking this into consideration as we continue to build out our product roadmap. Thank you,

5 / 5 Share
July 15, 2020

The app is really good! exactly what we need it! but the greatest part of all is the extremly fast and resolutive support

Store Using app Total reviews Average rating
Pole Watches 2 days 5 4.4
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