Yotpo: Product Reviews App
All reviews
So far so good, have had downloaded for a couple of days. I did come across a few problems setting up due to my lack of understanding the setup process. However, when I reached out for support they came in and were able to target the issue and resolve it. I was shocked at how fast they responded and resolved my issue. Would recommend trying out at least!
I have used this app for a long time and it works seamlessly and should you perchance have any issue the support is outstanding. Highly recommend. :)
So very helpful! Solved something we couldn't THANK YOU SO MUCH!!! Yopto is so great for showing reviews! It gives us credibility and a lot of assistance in sales. We would love to work with shopify and yopto again, the customer service is so amazing. Everyone is so helpful and fast to respond. thanks again! WE are so grateful!
My customer Success rep Mary Ann was fantastic!! She answered every question, fixed every issue and made great suggestions. So impressed!!
Jeorge Kenneth thru the website helped me put my reviews back on my website that had disappeared. It appears my widget somehow got uninstalled and all my reviews disappeared. He put them back on for me. Great help. Thank you.
Thank you for taking the time to leave a review. Firstly, we'd like to apologize for any inconvenience that you've experienced. Our support representative has contacted you directly and resolved the matter for your satisfaction. Please reach out to us if there are any lingering issues.
Great app and customer service. Bernard helped with the installation and was quick to answer all of my questions.
Thanks Elven for helping me set up my star rating code. The instructions were very clear and easy to understand. Really appreciate the fast response.
Amazing support experience!!! Thank you very much, Josephine! So appreciated all your assistance with integrating Yotpo features!
The app itself is a great product. The support is even better. thanks for all the fast and easy support! The chat support was able to quickly solve all my issues with integration.
Great customer service from Leizel D! He helped us really good. Everything looks awesome now. Thanks!
Awesome custom service, Leizel was super helpful and our issue was resolved in less than 24h ! Thank you so much
Works fine and easy to install! But it is too expensive. Everything cost, if you would like ratings on your Google Shopping Ads it starts from USD 249/month. Now looking to move over to other apps that are more cost effective. A bit of lack from support also..
I like its friendly & effective support and the app is easy to use, it offers many free features so we can do a lot of things without paying first!
Yotpo is cool, but this rating is for Paul specifically. He helped me transfer my reviews from my old website, and I was a pain, but he was patient, kind and helpful. I LOVE YOU, PAUL!
Awesome app! I had some difficulties at first, but later on the support helped me. Would definetly recommend.
We're just getting started with YotPo, but have found the app integration to be super simple...and the onboarding process to be very smooth. The customer service is always there to quickly help with any issues in real time. Five stars all the way around!
Still getting used to it. However, getting people to actually do reviews by having automatic emails sent out really helps.
Like the free version. Does exactly what we need it to do. Tech support was so fast and helpful when I wasn't happy with where the widgets were coming up. They very quickly went in and made it exactly what I wanted.
The app is ok and ties into Shopify well enough. Yotpo as a service is a good product, its just that Yotpo as a company is awful awful awful. Everything is an upsell, because they practically lie by obstuficating what is available and what is not available. Check out their pricing - most things are in the "premium plan". Well, we have a premium plan, but nothing is every available. I have to write to customer support constantly asking why soemthing isn't working as I followed the support page's instructions. "Only for an annual plan" or "Enterprise plan" or something similar is what I always get. But thats not in the selling documents, thats not in the support documents, its always only in the non specific "premium plan". Good product, priced at the very upper boundaries of tolerable, terrible company.
Hi, Thank you for taking the time to leave a review. We're so sorry to hear about your experience and we understand your frustration. Please know that our team is aware and is taking this into consideration as we continue to build out our product roadmap. Thank you,
The app is really good! exactly what we need it! but the greatest part of all is the extremly fast and resolutive support
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