Yotpo: Product Reviews App

July 3, 2020

Had an issue, complained, and got a polite and helpful resolution immediately. Brilliant customer service. Unlike some other apps for shopify. Highly recommend and totally trustworthy. Very good experience.

July 3, 2020

I haven't used all its features yet but I want to say that they have a great support. thank you!!!!!

July 2, 2020

Paul was super patient with helping me install some code on my site! Great customer service - recommend the paid plan to get it.

Dec. 17, 2021

Great online chat support, thank you Jo Lorenz. Got me up and running after upgrading to next level. Cheers And great experience with Yotpo Eunice, super helpful and got me on track in minutes! Thank you so much! (Dec 2021)

July 2, 2020

Excellent app, have been using the free version and just updated to the paid version. Needed help adding sections to my site and the service and support was brilliant.

Nov. 23, 2023

Jeorge Kenneth V helped me solve a problem I was having that ended up having to do with my facebook settings - i actually learned alot of the business integrations on the fb side and then the yotpo social push and meta integrations worked perfectly - very patient, took full time to help me - very much appreciated this excellent customer service for this top notch app. Head and shoulders customer support above other apps I have used in the past like smile.io and stamped - they weren't bad - but no live chat like yotpo!

July 1, 2020

Have been using this app since we began with Shopify. There has never been an issue with it and their customer support team has been nice to work with! I believe that having these reviews have led to further sales from customers who see what others have to say.

July 1, 2020

Great support and FAST! Looking forward to hire more services from Yotpo. Our site is showing the reviews just like we wanted and customers can now benefit from them now. Keep up the good work!

June 30, 2020

It does as it claims. Could be more user friendly for non-techies BUT Support Staff is great. Josehine E. understood my lack of skills and patiently and skillfully resolved my issues. Also appreciate that it integrates so well with Social, SEO, etc. Best Reviews program I have found.

June 29, 2020

I have only had the app for less than 24 hours and already received 7 positive reviews from our customers. I was having trouble installing the widget on my own, but Josephine was super helpful. She installed everything including adding reviews to my collection page. Now our site looks even more credible. Love this all and the quick and professional customer service! Thanks Josephine!

June 29, 2020

I've just started using the Yotpo App and was struggling with code and had some social questions. Leizel really helped me get the answers I needed and put the code where it needed to be and explained how and why it was in that location.

June 27, 2020

As soon as I started setting up the review system on my shopify account, Yotpo reached out to me via chat and I was able to more easily get up and going. Off to a great start!

Feb. 10, 2023

Great support from James, quick and easy, just what I need. The app is also good, I use a growth plan and it's perfect for my current needs.

April 6, 2023

We installed the Yotpo application as it has proved invaluable on a friends website, word of mouth. We had a small glitch and Joian Z sorted it out for us in no time!

June 23, 2020

We use this app a few weeks ago and we got a lot of 5 star reviews from our customers. The automated review requests work really well. And customer service is very helpful and fast to respond. Thank you so much!

June 23, 2020

We just started implementing the reviews portion of this app and the customer support is second to none! They are so quick to respond and very thorough and willing to help in any way they can. Would recommend this 10/10

June 23, 2020

The customer support was fast, friendly and efficient. They answered. My question quickly and resolved the issue.

June 23, 2020

We've been using Yotpo for around 1 months and whilst it's a little on the expensive side, we've received very good support/service. Recommended

June 22, 2020

The customer service has been outstanding in helping us install the app, widget and guiding us through best practices. Josephine is a star! Highly recommend it.

June 22, 2020

Josephine provided great customer support in a timely manner. We are very satisfied with the service.