Yotpo Product Reviews & UGC
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
7,025
chart
#1,039
All reviews
Rating Breakdown
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July 3, 2021
This app is wonderful! first of all I would like to start with compliments to Sheen (Customer Service). It took him about 2 hours to set everything up the way we wanted it. He patiently took the time for this. We are very grateful for that and thank you!
July 3, 2021
Great customer support. Great app. I was able to set up in a breeze and everything is just running itself now at this point.
July 2, 2021
Gimbert helped me today and fix the display that we wanted! We were comparing the app for the reviews and this service level from Gimbert impressed me greatly!
July 2, 2021
Yarden was really helpful and patient with helping with the installation of the theme review widgets. I really like YotPo features and 100% recommend it.
July 2, 2021
We had a complicated template to get the reviews where we wanted, but customer service continued to work with us for weeks to find a solution.
July 1, 2021
Customer service is quick and easy. My problem was solved in no time. Orly was super helpful and made sure I understood how to fix my situation.
July 1, 2021
The support was awesome!!! Orly helped me get Yotpo moved from GoDaddy over to Shopify!!! Orly was very knowledgeable, fast, and professional. Nice to have such wonderful customer service! Thank you!
July 1, 2021
Ronel support agent was so awesome. He answered all my questions (: I was very confused at first now I feel relieved.
July 1, 2021
The customer service alone makes this app worth it! On two occasions I needed assistance, and both Junalou and Mark were the best!! Mark worked on my issue for a long time and emailed me as he said he would once the issue was resolved. Junalou was equally amazing. I offered to end our chat because it was taking me so long to follow the instructions, but Junalou told me to stay in the chat until the issue was resolved. The patience and knowledge of these two is second to none. The app has performed very well. I have already started to collect reviews for my new online store. :)
July 1, 2021
Sheen is great, thank you guys for all your help as always. Super easy and friendly people over there at Yotpo.
July 1, 2021
Great app and great customer service. They sort out any issues right away. I recommend this app to anyone wanting a review app on their store front .
July 1, 2021
One of the best supports ever. Fast, effective, and super helpful!! Definitely recommending this application. Radly was my guy and he is amazing!
May 28, 2022
I had updated my theme and in the process had deleted my reviews. I was trying to re-install everything, and being ignorant in coding, reached out to support and got Allen M. He first tried explaining the steps but when it became clear that I was a danger to myself, he offered to install the app, the widgets and even helped me to personalize the text on the site and told me where to find it should I want to change again. Thanks Allen you saved my Saturday afternoon (and probably Sunday morning).
July 1, 2021
YOTPO is a fantastic APP, It allows you to create great Customer retention even after the sale with automated Review requests that can include a discount as an incentive for the customer. It's seamless and easy to use with from what we can see great results. Customer Service from them is also On Point and Ed + Manny are both a great help. I can strongly recommend YOTPO
June 30, 2021
I wish there was more customization ability for some things (like coupons) but when the app is working, is works great. Customer service is really good as well. I had a problem with coupons and incentive emails and the customer service rep helped me solve it relatively quickly.
July 2, 2021
Love this app somewhat easy to set up Sheen helped me customize my stars and review look Which I found very Helpful. I recommend this review app. Although I do wish that they can bring the monthly orders up on a free plan instead of 50. Something that I would change is maybe consider bring the $20 plan to $9 so its affordable for once we pass the 50 free order limit thanks. Great customer Service.
Dec. 9, 2021
Yotpo customer service is great and Ronel provided assistance in displaying the curated reviews on our website. Recommend this service EDIT: Contactede YotPo again for some inquiries we have and James was more than happy to assist us. Even provided detailed pointers to solve our issues. 100% recommend!
June 30, 2021
I have used this app for a Shopify project and it did its job well and we are very happy with it. Thank you.