Yotpo: Product Reviews App
Inspire Purchases with Yotpo Reviews
Rating
4.8
feedback
4,513
chart
#326
All reviews
Review RSS Feed
June 22, 2020
A very helpful app with great support. Recommend to everyone who need an easy way to build a social proof
June 19, 2020
As soon as I installed Yotpo, reviews started pouring in! Within a few days, I upgraded so that I could install the slider. The team very quickly responded to help me install it and customize the coding for an optimal display.
June 17, 2020
Yotpo autonomously chose to send emails to our customers on our behalf before we had even finished setting up the app. We hadn't completed the process yet because we were still vetting whether or not it was a good fit for us. It was very unprofessional of them and I would encourage anyone else considering Yotpo to be tread carefully before installing this app.
Thank you so much for taking the time to leave a review. We're sorry to hear you didn't have a more positive experience. As part of our efforts to generate the most reviews for our customers, we offer 200 extra orders to get new users started in the best way possible. We understand this offer isn't right for everyone and are taking it into consideration as we move forward. Our team has reached out to you to assist with your further. Thank you again -- we really do appreciate it.
June 17, 2020
Yotpo support are a 5 star to me Sheen Updated my Theme helped me and completed all tasks Flawless
June 16, 2020
Ran in to some difficulty due to my own error at installation but was fixed very quickly and efficiently. Highly recommend.
June 16, 2020
The support with this app is outstanding, Leizel from the team at Yotpo helped me to integrate the software in one of my themes. This was for me enough reason to keep my subscription going and keep using Yotpo.
June 15, 2020
Extremely helpful staff who spent a lot of time helping me get set up. Very happy with app and support.
Sept. 24, 2023
We are using this app for product rating. We run two different shops based on shopify and both shows reviews with Yotpo. But one of the most important issue is having a perfect support if needed. Yotpo provides 24/7 one of the best service we've ever had. I would especially like to mention the personal support from Daniel P. He solved the concerns on Yotpo super competently and quickly. We can recommend Yotpo and are happy to work with. Best regards from Switzerland.
June 14, 2020
I have been using Yotpo several years,great service by Leizel D.I have seen Yotpo grow and enjoy its growing list of services.
June 13, 2020
My experience has been great. I had a problem trying to paste the reviews stars between price and product photo. I followed the instructions of Yotpo but it didn´t work at all. After trying many times I contacted with Yotpo Support. Diane fixed everything and very quick. She is amazing¡¡ I give her a double 10 ¡¡ Thanks Diane ¡¡ I appreciate your help very much. :)
June 11, 2020
Easy to install while being robust and flexible. Great to see the reviews start to stream in! The reviews add instant legitimacy and the app saves me the time of having to hunt down customers.
June 11, 2020
I recommend this app to everyone because it works very well and there are many features and above all because a very competent technical service and they are quick to respond. It is very nice to be able to count on people and not just on virtual chat boxes. Very good 5 stars
June 11, 2020
I wrote a message to help me find my lost comments, Josephine was very helpfull until the end. I really appreciate
June 10, 2020
I love this app. Today I had an issue and had to contact customer service. I spoke with Mary Ann and she was extremely helpful and nice. I’m very satisfied with the service provided and customer service experiences.
June 10, 2020
I have had a number of bespoke coding and CSS improvement requests since installing Yotpo over 18 months ago and Yotpos customer service has delivered on each occasion. Not only is the app awesome at efficiently collecting reviews for my business but the customer service is A1! Keep up the good work guys and keep employing your awesome customer service reps / devs. Excellent!
June 9, 2020
Danreb, Support Agent --Total legend! Was able to assist in record speed and get us up and running with collecting Site Reviews. Thank you again -AJ
June 8, 2020
The functionality of this app is excellent and the service was top notch and very fast. Highly recommend.
Nov. 8, 2024
Great and well worth the money when compared to other review platforms. There were a few teething problems as there are with many apps, but Jo fixed all of them in good time. The review requests convert quickly and enabled us to collect over 100 reviews from past customers within a day. We'll stick with Yotpo and recommend it to others. ** Also they are great with online chat support Reymon Alvero helped me recently and was super helpful!
June 7, 2020
I had a struggle at first getting it where I wanted it on the website. But Josephine E helped me get it all straightened out. She was SO HELPFUL and patient and walked me through everything. I wish more companies had customer service as good as this. The app LOOKS GREAT on our website!